Southwest Airlines Community

@nutsoverSWA   I agree with your comments. I used to have a emails from SWA shortly before my trip. But nowaday, I goes on another airlines. That is about it. ... View more

@melzee   I agree with your comments below and I would never understood the whole process of employment especially the bidding and scheduling times on the job as long the seniority of long time employees can decide which and what time they can works. As for the entry level, they will have to be ...patient. ... View more

@Mrkmbb   Good point! I am pretty sure the extra space for let is a good ideas. Think of Amtrack that provided the passenger lots of leg room! I have been a passenger of Amtrack for years providing me  a leg room a lots of love!!!!. Unfortunately for the aircraft like SWA and others, not enough of room for it. cramped and not enough of room for your leg is not good for blood circulating results in blood clots. ... View more

@awebb1980   Yes, I firmly believed that several passenger like you did experience the delayed flight due to bad weather. I am sure I have seen many posting for the last few months. For some reason why they don't always informed their passenger fearing backlashes from angry or frustration passenger.   You can call the cutomer service number at  1 (800) 435-9792 or (214) 792-4000 or write it to:  Southwest Airlines Co. 2702 Love Field Drive. Dallas, Texas 75235. Hope this will helps. ... View more

@ZevSupport     I am glad that you like the carousel at DIA. It seems that they are improving their carousel, all due to the mile high in Colorado where peoples comes in there to skiing. Glad that you had some fun time there. ... View more

@lostmydog wrote: Hi - I just want to make sure I am looking at this the right way regarding qualifying for a companion pass via flights ( non credit card points). My work will pay for business select ticket class. So to get a companion pass I have to purchase 18 tickets/segments at let's say $500 per ticket which gets me 12x points for a total of 108k Rapid Reward points? I travel a lot for work between Hou and LGA/DAL so this is not crazy. Just looking to see if this correct and has any one else done this? Appreciate the feed back. Be well, Mo Additionally if you have a Southwest Rapid Rewards Visa you would get 1x points for all purchases, and 1x points for all purchases on Southwest.com on that card, as well as some other perks. (In effect the 12x would be 14x towards companion pass.)   I'd strongly consider getting one if you plan to fly that much and purchase those fares, even if all you use it for is Southwest flights.   A-list is separate only for the flights, that will remain at 12x for business select fares but based on your pricing and frequency above you'd easily make A-list Preferred as well at some point during the year.       ... View more

I saw you tagged @KelbyTansey in your post, but don't know if tagging notifies her like actually including her name in the post. Hopefully now she will notice your post and be able to assist like she has with other former employees.   --TheMiddleSeat ... View more

Yeah that doesn’t sound right. She should be able to get her own. The only reason I could think that might throw that off is if she is an authorized user on your card???   Either way, I think it is worth a call to Chase to clarify. Let us know what you find out, pls.  ... View more

This is one of the best things I have heard all year!  Super excited, staying positive and things will be good!   Thanks Kelby, and have a terrific weekend! ... View more

@Lmkel68   You are very much welcome! 🙂 ... View more

Hello, so I did receive a email on last Friday that they found my phone. I had to pay a 42.00 shipping fee for them to ship it 2day (it said receive Tues) thru FedEx (yikes). Still cheaper than paying for a new phone. Since I did it after 6pm on Fri it ended up being 3day instead because I got it on yesterday, Wed. While waiting for my phone over last weekend I saw I got a separate email saying they are still looking for my item and haven't been able to locate yet. I thought that was weird because I just paid to have my phone shipped. Come to find out they gave me 2 separate claim numbers. One for my phone and 1 another for my charger. Luckly the phone is what made its way back to me. I am going to cancel the other for my charger because I am not going to pay another high cost shipping fee for a charger. I have a few already at home. Everything is fine with the phone so I'm happy now.  Thanks for you all help and concerns. ... View more

@brendadrojas    Sorry for the delayments, I was helping with my daughter remodeling the bathroom just to give a face lift. This has to change like every ten year to live with a better tones. We had the floor resilented and I liked the new floor!   Ok, let's get back to the point that I was deeply concerned on why they won't hire me due to my disability - Hearing Impaired. So, I gave up applying for the company. I can't deal with hurt feelings. Don't let the other comments let you down.  ... View more

@JE    I am sorry to hear that they are cancelling the route service to MEX. You could of write the letter to:    Gary C. Kelly C.E.O. of SWA C/O Southwest Airlines Co. 2702 Love Field Drive. Dallas, Texas 75235. tel:(214) 792-4000   Hope this will helps ... View more

@dmtav327   No, I do find SWA recruiting agents very difficulties. They just upsetting me each time and every time when I applies for the job....hopefully. But .... ... View more

@ronnyradio wrote:   Geez, what was the purpose of this? Do you work for SWA or just an apologist? Obviously the OP knows that a ton of people love SWA but it does't work for him and his group and their policies (idiotic in his opinion) have cost them 700K annually. SWA should know this - and now they do. I'm skeptical that if this group has been traveling in the past that they don't already have go-to airlines, so it wouldn't be accurate to say all of their travel was in play necessarily - anyway, the policies that "cost" $700k in this case have earned Southwest much more from the many customers ( >120 million annually) that have embraced their way of doing business.   That said they would always hope for a few more, and setting up this community is one path to help people new to the airline or infrequent travelers to gain a comfort level and become repeat customers.    The OP didn't seem to be very interested in adapting to the system or learning any alternate approaches though - why did he post here if not to get some sort of feedback or audience?         ... View more

Hi @Figuregirl60,   Thanks for your interest in a Career at Southwest Airlines! If you have received an email from our application system, iCIMS, you should be able to follow the link in that email to access your profile. You should then be able to upload a resume to your profile. If you did not receive an email, pleas check your spam/junk mail as it might have landed there. Best of luck!   ... View more

@ShanelleAtl When you use the email to receive the information from SWA, just go to bottom right and look for the links that says "Airport Operations Portal" and this will get you to the job portal and you shall see the information about job status. Hope this will helps you.  ... View more

@Paul_C,    Thank you for surfacing this request. I know it has been a painpoint for Customers, and we're happy to share the request for a more seamless receipt process with our internal teams.    ... View more

@iandrewnub,   I just want to echo @Passenger1C and say that every applicant's journey is her/her own. The process can take anywhere from a couple weeks to several months. depending on a variety of factors. We are thrilled that you want to be a part of the SWAFamily, and wish you the best of luck in the process!   ... View more

@desnda93,  @DancingDavidE has the best advice.  Consolidate two things into one, and then you will have the one carry item and the one personal item.  Once on the plane, you can quickly remove your purse from your bag before you put it in the overhead bin.     Ironically, you have to get on with two but can exit with three, so as long as you can combine down to two before getting on, you should not have a problem.  It might be good to check the measurements of your makeup bag to ensure that it will count as a personal item.     I hope that is helpful.  Keep in mind that if you have a connection, you will have to “re-consolidate” before boarding the second plane.  Fortunately, it is unlikely that you will have to go through security screening again, but not a guarantee because it depends upon the airport and flights.     Good travels!   ... View more

@arlingtonhoo   You might want to contact the Customer Relation Service number at 214 792 4000.   I don't know anything about renting the car along southwest airlines as a third party. But, anyway, Do you have a account with southwest airlines portal? Check and see if you have some points onlines. I know this is a complication issues we have with SWA.   Hope this will helps.  ... View more

@DancingDavidE wrote: @dfwskier wrote: @DancingDavidE wrote: @bgubs14 wrote: Yeah I have had a variety of experiences with the amount of alcohol I get, more so with the rum. It might have to do with the amount they had per drink or just who is pouring. I have also heard from flight attendants that if someone has had many drinks and asks for another one it will be watered down! They might consider this if a passenger was noticeably intoxicated already. Otherwise the drinks all come in single serving containers so there wouldn't be much jurisdiction for the strength of the pour.   They shouldn't be doing this if they take payment for the beverage though, the better option would be not to serve it rather than only pour a portion of the drink.     Perhaps better to water drown a drink for someone who may be drunk than potentially get into an altercation with an angry drunk If there was an unpublished policy to do this, and then "forget" to take their drink coupon I'd be behind it. Actually the drink coupons could come with fine print that Southwest is allowed to provide any mixed drink in a manner necessary for the conditions...but don't take someone's credit card if you weren't going to deliver the goods. Or make up an excuse of "sorry we had turbulence" or "we ran out of that" and then forgot to come back.   But I don't expect that the FA do this either - my guess is that people have an issue of perception of the strength, but the actual strength is standard.     David, I didn't mean to imply this is happening. I don't. The liquor comes in those one serving mini bottles. One per drink.   I'm sure you've heard stories about pax being denied another drink, and then becoming belligerent when denied. ... View more

Can Gary fire the person that made the weather call?  LOL.  The forecast called for rain until late tonight and they cancelled flights.  The forecast all week said rain and maybe a flurry. It's not raining and 40 degrees.  No danger whatsoever.   ... View more

In addition to what the knowledgeable and expert matter @KelbyTanse said, check out the FAQ’s on SW’s site.    https://careers.southwestair.com/faq   Good luck!  ... View more

@bgubs14, @samuelkrause,    I think the bubble gum would solve the problems. I have been using this for years... ... View more

@danaatkins,   The same as mine. When I applied for a job as a ramp agent, I always get the bad new is when they turned me down. Now, when asking them by the email for a explainations. They don't always responds to my questions. It is jus that they dumps on you and move on as if you are like nothing to them.   The same as telephone number too tho... ... View more

@cindymayberry,   Here's a link to information about checking power wheelchairs and scooters on Southwest Airlines. Also, we recommend you print this form and bring it with you when you travel. Your checked baggage is important to us, and we are committed to taking good care of it.    @DfDrPepper_23 - we have never provided service to Great Britain. You can view our route map here. Please stay on topic when you are posting on the discussion boards.    ... View more