11-25-2019
10:21 AM
@spacecoastbill wrote: So by your definition every single website out there that provides news must meet your arbitrary definition of media? Yup. And they don't qualify. Case closed. --Jessica
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11-25-2019
05:23 AM
11-25-2019
05:23 AM
It is overrated to me because of the tray table situation as several have said. It just is not that practical. I generally like the window or aisle seat in the exit row opposite 12A. You get more legroom but a functional tray table. Now I might choose 12A over a regular row, but it isn't my first choice. But if you want to go with "Southwest First Class" as many call it (that joke is tired at this point), enjoy!
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11-23-2019
06:36 PM
11-23-2019
06:36 PM
This thread may get you started but I've never tried the email address: https://www.southwestaircommunity.com/t5/Southwest-Careers/Rehire-eligible/m-p/92041
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11-22-2019
12:40 PM
11-22-2019
12:40 PM
@SWDigits wrote: I *think* the match is only to get folks to A List. I suspect you are right, but 50% more RR points on flights would be nice.
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Thanks @SWDigits They were credited the next day.
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11-22-2019
12:14 PM
11-22-2019
12:14 PM
Thank you @bec102896 I did have to check in and got the luckiest C group.
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11-22-2019
02:42 AM
@Abarritt did you ask the recruiter who you interviewed with any of these questions? The recruiters would be the ones with the answers.
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From the Southwest web page: "We are currently accepting air reservations through June 6, 2020. On December 11, 2019 we will open our schedule for sale through August 10, 2020. This date is subject to change! Please check back frequently." Source: https://www.southwest.com/air/flight-schedules/index.html Also reference this knowledge base post: https://www.southwestaircommunity.com/t5/Knowledge-Base/When-does-Southwest-extend-its-schedule/ta-p/92666
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11-21-2019
02:28 PM
@chgoflyer wrote: Southwest will accept checked bags no more than 4 hours prior to scheduled departure. The source is page 25 [Section 7.d.(1)] of the Southwest Contract of Carriage: https://www.southwest.com/assets/pdfs/corporate-commitments/contract-of-carriage.pdf
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@Cable-TV-Guy wrote: SInce I'm an old man who doesn't do Fakebook or Twitter, is the Customer Service phone # the only way to compliment an SW employee? Just being nosy, old man here as well, but what does age have to do with social media? Oh and great story tpskelleyjr thanks for sharing.
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You cold also just log on to your account and look at recent activity to determine whether any points have been used.
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11-19-2019
02:53 PM
I was doing touch and gos in Lubbock years ago. Including me, two Skyhawks were doing touch and gos. I had just turned on final and the tower cleared the other plane to land. I wasn't about to risk asking the tower whether it had made a mistake since if it wasn't a mistake, I was about to be run into by the other plane. That was not the time for talk. It was the time to fly the plane. I made a sharp turn to the east, abandoning the pattern, and got on the radio to tell the tower what I was doing. The tower cleared me to the parallel runway. The guy in the tower forgot who he was talking with. He forgot my tail number and used the wrong one while talking with me.
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11-17-2019
05:09 PM
11-17-2019
05:09 PM
Possibly true but probably not. Preboarders and families would also board ahead of them.
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11-17-2019
07:36 AM
3 Loves
I am another Southwest customer and recommend that folks get in touch directly with Southwest for any issues as the forum is here primarily for customer-to-customer interaction. Click the "Contact Us" link at the bottom of the forum pages for the direct Southwest contact information, to include their Twitter handle.
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I get that getting A vs. B is a huge difference! I remember the days when EB practically guaranteed an A spot, but SW doesn't advertise it that way or guarantee it. Half the benefit is not having to remember to check in right at 24 hrs out. I can't imagine the logistical challenge of having families identify themselves at booking. What if another family member were added after original booking? What if the booked date of when all the boarding positions had been released? What if there were such a large number of A Listers and EBs that there were not many seats together for families? These days, getting a B spot is simply something you have to consider. If EB is still worth it for you at that point, go for it. If not, remember to check in right at 24 hrs out and hope for the best.
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11-16-2019
04:06 PM
Not sure if that was the actual link I used, but pretty much the same offer I'm sure.
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11-14-2019
09:02 AM
1 Love
If I were you, I'd contact the airline directly to let them know you'd like the service restored. To do so click on the "contact us" button below. You are on a customer to customer forum at the moment. 'The airline is short of planes . Between the MAX grounding, having to return planes whose leases have run out, and the start of Hawaii service, it has become a significant issue.
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Have you tried restarting the iPhone? I'm unaware of any issues, and I use my iPhone on all flights. Also, is this is a personal or business phone? Sometimes, biz admins may restrict certain features.
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11-14-2019
06:25 AM
1 Love
I did reach out to Southwest as suggested... they know about the problem and don't know when it will be resolved. For the meantime, you can click on the "Add to Calendar" link on the website when you make a reservation. Thanks to all.
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See this Southwest page for Alcoholic Beverages: https://www.southwest.com/html/customer-service/baggage/special-luggage-pol.html
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Short answer, no. As one of the most valuable perks in the industry, there are strict rules around what qualifies and how to qualify.
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11-13-2019
11:35 AM
2 Loves
Southwest doesn't issue regular membership cards anymore. There use to be a function online that allowed you to print out a card, but that appears to no longer be available as well. My recommendation would be to make a note of your membership number in your phone's wallet app. For car rentals, I've found it's best to provide the number when making the reservation (for me that's generally online).
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@chgoflyer Agreed. I hope this is something I never have to experience as a solo traveller...and def not while travelling with my family. I echo the above: please take time to get this feedback directly to Southwest.
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I love the open seating policy at Southwest. Keep it up SWA!
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I had to share a room my first time going to training for a few days. I'd be ready for it. They have probably changed hotels since I went, it wasn't near Love Field, it was like a 20-30 min drive.
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@JoeAnyguy wrote: I fly every 5-6 weeks with Southwest and have never had this problem. I was on a flight to and from Austin last week and to and from Washington this week and my app won't connect for free in-flight movies. It DOES work for TV shows, music, and live TV. Screenshot attached. Any idea what's happening? If you've only had it happen on one flight, my guess is there was something wrong with the system on that one flight. Did you happen to notice whether or not others were watching movies?
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@Cable-TV-Guy wrote: Chgoflyer, TNX for the input. Yes, perhaps I'm a tough judge! For 36 years, my job required me to be both an engineering and human relations perfectionist. And, like I said, I started flying when it was pretty much a luxury for most people. As far back as the mid-1960's, my parents and I were flying several times a year. Men wore suits and women wore dresses. And, yes times had to change as a result of 9/11. But, when I attended a business meeting at the Virginia State Police Academy in Ruchmond a decade or so ago, there was a sign in the lecture hall that read, "You Can Be Tough As Nails And Courteous". As for the Southwest part of the experience, except for the last flight, it was pretty good overall. And yes, the FA on the second flight was specific about laptops. And, yes I saw people using laptops on the ground. I'm already looking at the SWA website trying to plan my next trip. That's how satisfied I was with them. Ok, glad to hear that you're generally pleased, despite your overall rating. Personally, I'm not sure I would be giving more business to anyone I graded a "C-/D+". Obviously, things did change after 9/11. But many of the changes that have happened to air travel since then frankly have nothing to do with that event, and are more a result of things like economic factors. One minor comment -- not to beat a dead horse -- but just in case it's unclear, laptops can be used on the ground. The only time they need to be stowed is during takeoff and landing. 😉 Hope your future air travels are great!
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That is one, no two, terrible experiences. I hope that you and your family receive a satisfactory compensation from SWA. That said, this is another great example of why, if you have specific seating needs, you shouldn't book a flight on an airline that doesn't allow you to reserve a specific seat. Same thing for families. Is SWA low costs worth the chance that you can't all sit together? SWA is, for me, almost always the least expensive and most convenient choice. But the price of that choice is knowing in advance that I could end up sitting in a middle seat in the last row of the plane between two larger fellow fliers. That's Southwest.
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Stacia, you'll want to sign up for the talent community, more detail is available in the following post: https://www.southwestaircommunity.com/t5/Southwest-Careers/Introducing-a-new-Southwest-careers-website-experience/m-p/74434/highlight/true#M3863 Note that it's been a while since Southwest posted for flight attendant positions but if you sign up for the talent community you should receive a notification when it happens. Good luck!
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