Southwest Airlines Community

If getting the personal card works to get you a CP, that's a big thumbs up for you. If it doesn't work out, be upset with Chase not Southwest... Best of Luck and Safe Travels ... View more

The way the promotion FAQ's read yes you would have to cancel and rebook, (I checked on a flight I have booked for next week the price would basically double based on current fares, I can't ethically do that as an officer in my company.) I agree with your "more hoops" assessment.  Safe Travels ... View more

Just an add on thought here, since it's a "wanna get away plus" fare, make sure once you determine seats are available on the desired flight , you specifically ask for "same day change" not "stand by." This will confirm your reservation into the early flight. Standby is just that, standing by.   ... View more

Points wise the difference is 12 points per dollar for Business Select versus 6 points per dollar for Wanna Get Away So Double points Safe Travels ... View more

Hard to say, On September 8th sale of fares open up thru April 10th 2023, After that "opening" on the 8th check the website for the next window which will likely include June 2023. Best of luck ... View more

As others have noted this a customer to customer forum. It would be best to contact Southwest directly with your suggestions on pre boarding for Military veterans. That being said, Allegiant Air's seating policy is substantially different than Southwest's. At Allegiant you preselect and pay for your seat selection or are assigned your seat 24 hours before check-in.  Southwest's seating policy is open seating, 1st on, 1st choice of seat. Boarding priority is assigned by paying more for your ticket and/or being a frequent flyer. If you would patronize SW rather than Allegiant you will increase your boarding priority or you could just pay the extra fee to board early when you fly SW. Safe travels       ... View more

I poked around to see about taking a long weekend on a beach in November and on the weekday to weekends I could take off, the promotion would not work (the days were in the correct available window, but I got an error message saying the discount could not be applied.) I was able make the discount show up on a window of days that I can't personally make work. So it appears they are controlling availability of the discount based how full the planes are already not really across the board on the dates they have listed. Pretty narrow discount, but it's their airline so, so be it.   ... View more

I'm not going to agree with this rule being ludacris. I've stood behind more than a few people over the years who've packed their bags with over 50 pounds of stuff in a particular bag and watched them redistribute/repack their luggage to gain compliance with the rule.  Why wouldn't you comply with the rule you agreed to when you purchased your ticket? Your packing of your luggage as tightly as possible does not change what you agreed to at the time of purchase and it certainly doesn't make SW unethical. I do wish you safe travels in the future ... View more

My wi-fi success rate has been less than 50% over the last month, recently I've been getting post flight survey emails "on how we did." All have been filled out with the poor rating on the wi-fi.  With Loyalty benefits so scant for A-List Preferred customers, it would be nice if I could depend on the wi-fi service. For work I have to depend on One Drive to grab files from the cloud and sync them and the spotty wi-fi service causes havoc with file versions to the point where I haven't bothered getting my laptop out in the last couple of months. Paying for the service would be a true insult with A-List Preferred status and worth a call for an $8 refund on principle alone. In short you are not alone. Safe travels  ... View more

Sorry to hear you had problems, but I can't imagine flying the same day as an important event with a hard deadline like a cruise ship departure. It would be kind of like flying to attend a wedding on the same day, I know if I cared about being there for the ceremony I would fly a day in advance. Personally, I have an important business meeting on Thursday this week, could I fly on Thursday morning and get there? Yes. Am I? No. Why? because the meeting is important so I am traveling Wednesday afternoon to insure I am on time. I do wish you safe travels in the future.    ... View more

I feel your pain, and ultimately you're right, enforcement of the company's current in place policy would solve so much of this "madness." In the attendant's defense, confronting this abuse slows down the boarding process and since we live in the "I am entitled" world we do live in, could also escalate into a verbal/physical altercation with the preboarder's "support staff". In short, the SWA attendant is pursuing the path of least resistance to get boarding completed. Take a few deep breaths and enjoy your flight  Safe travels ... View more

One thing I learned a long time ago, asking nicely with a smile yields a more positive result. Second, asking someone to  "please help me" goes a long way getting to getting what you want as well. Third, and most importantly thanking someone for their help typically closes the loop. As you and others have noted the Southwest policy is a bit vague about the number of NPE's allowed. I do see references to "Family members," but even this is vague. Citing "Chapter and Verse" to the gate agent unfortunately may have contributed to escalating the situation. Arguments in airports with airport and airline personnel don't typically yield positive results.    Have I ever had to secure a pass, yep. It was right after 9/11. I had to retrieve a elderly family member who had broken their leg in a foreign country and had been flown back without a cast. I used "please" "thank you" and "help me" a lot to get to the gate, kindness went a long way to achieving my goal. Additionally, FWIW, i did not try and take my fiancé with me to the gate to retrieve the injured passenger. Safe travels       ... View more

Check you promotion details. Historically, Points/Flights reset to zero on January 1st every year, hence the reason some folks will make a push late in December to make a couple cheap short hop flights to keep their CP or A status. (In fact my account is usually in limbo on the website the 1st week in January while they reset everything.)  Like I mentioned above check the fine print in your challenge/promotion Safe travels  ... View more

Southwest does not over sell flights but does change plane types, although SWA flies all Boeing 737's they also fly different series' of the 737. 737-700 series has 143 seats(for sure) while a 737-800 series has 175 seats(I believe.) If the physical plane changes from an 800 series to a 700 series they will be short seats and this can be perceived as over selling, since a sold out plane will be short seats. Today's issues with seats can be correlated to what I would call a "hangover" from 737-800Max problems which delayed delivery of many planes and has forced SWA to keep older 700 series planes on routes planned for 800 series planes as well. Safe travels  ... View more

That would be a disappointing reduction in the limited loyalty benefits SWA offers us A-listers.  Let's hope that the gate agent was mistaken ... View more

DancingDaveE is spot on with his advice. It's exactly how I book my trips in the new year prior to earning my CP. (If flight is sold out when you can switch to the Companion Pass from a points reservation for your 2nd, I would recommend a call to Southwest directly to insure you don't "lose" the seat. Assuming you are an A-lister the phone wait is usually pretty short) Safe Travels ... View more

Easy trip out of Midway this morning, busy at regular TSA, (15 minutes maybe?), TSA-pre line was maybe 3 minutes. It was early, 05:00, so everything food wise was just starting to open, long lines at the Dunkin Donuts and Starbucks, nothing too long elsewhere. My flight was packed, not an empty seat, the jump seaters actually had to ride the jump seats.   Safe Travels ... View more

As long as you are on the same plane/flight# you are good with one EBC per flyer was always my experience in the past. (My opinion on EBC is not a positive one for the customer but it remains a pure stoke of genius to generate extra revenue for the Southwest employee who thought it up!) As far as the credit it should show up on the following Chase statement, but read the small print from Chase, that's where the actual details are. Safe Travels ... View more

When in Chicago, I usually fly out Friday morning early, it's usually pretty busy to check a bag, I drop mine at the A-list line so it's easy for me, without that option you may want to curb check and tip the sky cap, pre-print your boarding pass or have it on the SWA App and go directly to the TSA lines, (if your folks have TSA Pre than plan about 5 minutes, without that could be 20-30 minutes in line easy. I'll be at Midway this Friday morning and report back.... Safe travels. ... View more

May be I was too vague in my original post , my trip is for pleasure in January, the week after this new ticket window opened up, to the Caribbean, for a Saturday to Saturday vacation. For work purposes, I agree, the sweet spot is about 4 to 6 weeks out, but in this case I am going to bet the fares won't being dropping unless another "shutdown" happens. Why? The hotels on this island are mostly booked up at this point and the rates have escalated based on the availability/occupancy for that week in January. All those folks are flying there.   BTW, for this particular itinerary as of this morning the Wanna Get Away and Plus fares are now gone and there only 3 Business Select Fares left on the outbound flight. Oh, and the point total for the roundtrip is 71,629.  Your mileage may vary Safe travels ... View more

I did not know that Southwest even accepted Paypal? ... View more

With that many points and CP status, I assume you are an A-List Member. Call the dedicated phone line for A-list members, I usually get a representative on the line almost immediately and they are very helpful. Best of luck on resolving your issue  ... View more

I see the luggage is Briggs and Riley. They say they have a life time guarantee, I say its time to have that company put their money where their mouth and replace your bag.  Best of luck and safe travels! ... View more

Wow, I've learned something, thanks for sharing. As an A'-lister I've done the standby flight change multiple times over the years but was unaware I could make a no charge change. The standby thing only works for me when I do not check bags and about 75% of the time I have to check bags to accommodate PPE for work so a no charge same day change would be a win for me.  ... View more

This is a guess, but the non-sequential boarding may have to do with an algorithm relative to the number of flights you and your other passenger have taken, your individual rapid rewards account number, or the lack of your other passenger even having a RR account (maybe?) and/or your A-list, A-List Preferred status or lack there of. I have shared my opinion about EB check in other threads, the Southwest employee that thought this cash grab up was a genius, but it is a bad financial deal for any passenger. (Buying the Anytime Fare to gain the option of refundability is great move if you travel infrequently, but not for the EB Check in.) Safe travels   ... View more