04-02-2018
10:19 AM
04-02-2018
10:19 AM
Hello Sorry to hear you left your phone on the plane I know I would be upset if I did that myself. I would try calling the lost and found at the airports and maybe they can help otherwise if you didn't fill out a lost item report with southwest I would do that and hopefully they find your phone. I know planes go though a deeper cleaning overnight so my guess is it might have been found over night and it would go through processing to get to the lost and found office so if you call the airports and they say they don't have it don't lose hope as it may Ben in transit to the lost and found and they may contact you in a week or 2 hope you get your phone back Blake
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03-31-2018
11:48 PM
03-31-2018
11:48 PM
My thinking on why they don't release the schedule so far out has to do with the amount of changes they may have to make for example delta and the others have the schedule out a year in advance but I have noticed they have a lot of schedule changes so you book a 1pm flight it may end up being noon or 2pm which I think the airports and the FAA have to do with those changes but I am not sure but I would be interested to know why only 6 months out
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@bec102896 wrote: If you found one or more of these answers helpful would you mind marking the answer(s) that helped you a solution to help others who may have the same question thanks Blake I had received the offer as well (and signed up although time may be scarce) - you can verify that this is a legitimate site by going to the "ways to earn points" section on Southwest.com and taking surveys will be listed there as well for those that didn't get the targeted email.
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@chickencatsu wrote: I have a severe anxiety disorder and panic disorder. Flying and boarding with the rush of the huge crowd is hard for me. Does this qualify for pre-boarding to avoid that? Is there any way I could get a preboard pass that is multi-use or do you have to get one every time? Thanks If you are flying solo, one of these times take the opposite approach - wait and board last. No rush, there will only be a few seats left to choose from. Don't do this if you have a carryon that you can't gate check though.
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03-31-2018
03:51 PM
03-31-2018
03:51 PM
@gregdominguez I am not aware of any get notified of new job postings by email but I would suggest checking every few days to see if a new job posting exists for your own security I would recommend editing your post to remove your email address. thanks Blake
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03-30-2018
04:03 AM
03-30-2018
04:03 AM
Hello I would recommend checking out the southwest career website at the following link https://www.southwest.com/html/about-southwest/careers/index.html There you can check out all the different job postings currently available as well as see requirements for those jobs such as age or experience i do know that they just recently had flight attendant positions close but keep watching as you never know when they will have another flight attendant opening. hope this helps Blake
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03-29-2018
09:43 PM
03-29-2018
09:43 PM
Hello sorry to hear of your recent experience I would recommend calling customer relations at 855-234-4654 to discuss your experience or you can email them from the contact us link on the bottom of the southwest homepage but they won't be able to help with any potential compensation though this platform. hope this helps Blake
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The percentages are not that different for all of the airlines in the article, and each would have some mixture of weather and mechanical delays. Southwest's network of flying through many destinations allows them not to take a big weather hit or be as suceptible to a problem at one airport, but when big weather events hit Southwest does have a more extensive list of destinations to recover. We'd have to get some data that showed which percentages were mechanical vs weather to get a better idea - right now a favorable weather service area could have a better on-time percentage, or flying from less congested airports, etc. Southwest probably had great on-time percentages flying in the literal southwest US and I'm sure it has eroded a bit through expansion to AirTran territory with East Coast airports. Anyway, the action item at the end of my ramble: you have a limited ability to search the particular flight you are interested in to see if there is something specific to that route that causes delays. However, the flight numbers are re-assigned regularly which wipes out the easy to search for history within Southwest's website.
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Sorry for your delayed flights recently have you tried to reach out to customer relations to discuss? If not I would recalling them at 855-234-4654 or email them from the southwest website by clicking on the contact us link at the bottom of the homepage hope your future flights go off without a delay Blake
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Hello did you reach out to customer relations if not I would give them a call as they have helped me before with flights not posting feel free to call them at 855-234-4654 you could also try to reach out on Facebook or Twitter in a Private message and maybe they can help you that way last suggestion would be to email southwest from the website by clicking on the contact us link on the bottom of the homepage hope this helps Blake
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03-25-2018
05:56 PM
03-25-2018
05:56 PM
@girouxj,
I'm so glad you got some great answers to your questions! Would you mind clicking the "Accept as Solution" button on whichever posts helped you the most? (You can select more than one if you like.) This will help other Community Members who may have the same question later on!
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You never know!! Two Boeing 737-Max 7/8 on order Four Boeing 737-Max 7/8 Planned
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03-23-2018
07:42 AM
2 Loves
Here is some information that may interest you https://tinyurl.com/y83cmk9d Boeing 737-800 Heart One N8642E Boeing 737-800 Heart Two N8645A
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03-21-2018
10:15 PM
03-21-2018
10:15 PM
wanted to add a data point. i had one extra seat booked this scenario on one leg and canceled the extra seat on the phone. inventory immediately went back and i was able to immediately book a CP, so others in this situation, trying to cancel and rebook with CP on a sold out flight, I would say this is fairly safe, in my eperience, especially now that SW isnt overbooking flights since the United disaster....
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So for @bec102896's example, if he got his card in the mail in seven days, the online processing was probably a few days ahead of that and may have been available on-line...but there will certainly be some amount of time in between when you request a change and when you can book...just beware, in the example it would be enough time as long as seats were still available on your flight.
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03-17-2018
03:03 PM
03-17-2018
03:03 PM
Sorry to hear about your troubles with the app have you tried to delete and reinstall the app? If not I would try that and see if it fixes the issue. Hope this helps Blake
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03-17-2018
03:01 PM
03-17-2018
03:01 PM
Sorry to hear you didn't have a comfortable flight if you would like to discuss with someone from southwest you can call customer relations Monday through Friday at 855-234-4654 or send an email from the contact us link on the southwest website. hope your next flight is more comfortable Blake
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03-17-2018
03:29 AM
03-17-2018
03:29 AM
Did you mean to say "by credit card?" I believe if you're a RR member it's easier, but hopefully your experience indicates that the policy (enacted as part of the booking systems changeover last year) isn't being strictly applied just yet. (FYI: You have to have the confirmation number to look up travel funds on the website -- we were discussing how to find them when you don't have that.). 😉
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Thank you everyone for the information! My voucher was approved and the man helping me let me know that vouchers have been sending out quickly. He said to expect it in 7-10 days. Hopefully that doesn't have too much effect on prices. Again, thank you for everyone's input!
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03-16-2018
10:44 AM
03-16-2018
10:44 AM
@cschullerwrote: I am working towards a companion pass and should have it the beginning of April. Four of us plan on booking a trip and I'd like to start securing the booking. I have enough points now to book all 4 of us, but wondering if it's better to just book 3 for now and hope that the extra spot is available when we get ht CP or do I book 4 and cancel one and apply the companion pass when that time comes? Just wondered what would be the better way of doing it? The backup plan for hoping one is available is that you'd have to fly the person separately on another flight, or all re-book - bad option! Especially since a points booking has the points returned to your account when you cancel, so there's not much downside to holding a spot with today's prices with points. Also, I've read that it's better to book one way tickets in the event we want to change a time/date. Any advise as to that? There's no financial penalty to book one-ways, along with many upsides. The downside may be to keep track of multiple confirmation numbers, but otherwise there are a lot of flexibilities, especially if you cancel or change your flights very often.
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Hello Glad to see that they were nice and helpful to you during the delay and that you made it on a flight and was able to get some rest you could send southwest a message on Facebook or Twitter with your confirmation number and the compliment and they can pass on your kudos to all those great southwest employees or you could write your comments in an email on the southwest website Thanks for sharing! Blake
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03-14-2018
12:20 PM
03-14-2018
12:20 PM
Even with this tag that identified it as a crushed item? I'm not familiar with that tag, I don't know if it is an acknowledgement or just a notice to the handlers to keep pushing it thorugh despite the condition.
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03-13-2018
03:03 PM
@swaynesworld,
So sorry to hear about your glasses! Good luck finding them - make sure you fill out a lost item report so we can contact you in the event they are located.
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Make sure you have the drink coupons option on in your account if you do I would message southwest on twitter or Facebook if you have those and ask them for help as it will be much faster than calling customer relations if you don't have Twitter or Facebook you can email or call customer relations and they would be able to look in to this for you if the option is turned off be sure to turn it on and maybe try to reach out anyways and they might be able to send you some anyways for being a great customer. hope you get those coupons as the price of drinks just went up recently
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Hello checking in again will not hurt your boarding position if you haven't made any changes to your flight when checking in online it says check in all the time even if you checked in already its weird but it won't hurt your boarding position. You could check in 100 times if you wanted and your boarding position would be the same every time. if you print the pass at home fold it in half as it is easier for the gate agent to scan. You could also use mobile boarding pass if you are on the reservation alone if you don't want to check in again on the website hope this helps blake
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03-08-2018
06:00 PM
Hi @bec102896,
I'm sorry to hear about this experience. As a couple other posters have mentioned, purchasing EarlyBird does not guarantee any particular seat, it simply guarantees that you will be checked in 36 hours before General Check-In begins. Many people choose this option so they don't have to worry about remembering to log on and check in right at the 24-hour mark.
Still, we understand your disappointment, and we don't like knowing that you felt let down. Hopefully, this information clears our process up a bit and we'll have another opportunity to serve you in the future.
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03-08-2018
11:43 AM
03-08-2018
11:43 AM
@TheMiddleSeatwrote: Southwest has never fully disclosed their boarding priority policies, but based on lots discussions people do seem to think within the A-List status group, A-List Preferred goes first and within that group, people that have purchased Business Select fares have priority, then Anytime fares, then Wanna Getaway. The same breakdown occurs within the regular A-List group after Preferred. It's a guessing game how it's prioritized within each fare class, but purchase date or overall money spent might be a factor. It's highly doubtful that just being a Companion Pass holder factors in as it's fairly easy to get CP without even flying. Also, while companions are not officially included in the A-List standby policy, agents do seem to make exceptions and allow them to travel standby which leads to thinking that the standby priority can also be controlled or adjusted by the agent. The old idea of being nice and smiling is probably still a very big factor. One clarification that it is a two-step process where the flexibile tickets Business Select and Anytime would get first chance if seats were open to change immediately, only going on standby list if no seats were currently open. Then for the standby list as described. CP won't be a factor, and according to the terms the companion actually isn't included in same-day standby perk for A-listers. If there was an empty spot, you could get it anyway as companion with the new booking as long as you cleared before boarding. My limited experience is that they have tried to accomodate where possible, especially if there were plenty of seats open.
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03-07-2018
04:30 AM
03-07-2018
04:30 AM
You can't. Unfortunately, Southwest stopped allowing travel funds to be used for any passenger in 2011. If you're unable to use the funds before they expire (one year from date of purchase of the original flight) you can request they be reisued as a voucher, which is usable by anyone. The fee for this is $100, so it may not be worth it, depending on the value of your funds.
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