09-19-2017
11:33 AM
09-19-2017
11:33 AM
Hey @brettnussb, how did this situation work out for you?
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09-19-2017
08:35 AM
09-19-2017
08:35 AM
Worked for me this week, I think the functionality is restored.
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09-18-2017
10:42 AM
09-18-2017
10:42 AM
I'll add that if you take it as a carry on TSA may wish to have it out of the box during screening.
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09-18-2017
10:37 AM
09-18-2017
10:37 AM
Your Rapid Rewards account is only a membership, it's not a credit card or debit card. Any refunds or credits from flights would be retained by Southwest using the confirmation number and the name on the reservation. If you mean the Rapid Rewards Chase Visa, then it is a regular Visa with the rewards coming in the form of Southwest points.
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09-15-2017
11:43 AM
09-15-2017
11:43 AM
Midway for reference does actually open at 3:30 a.m. for security. For a 5:55 a.m. flight yesterday I came in at 5 a.m. no problems with carry-on and had time for breakfast and coffee. 60-90 minutes should be ample for domestic flights at that time of day and to check luggage.
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09-13-2017
01:17 PM
09-13-2017
01:17 PM
I kind of doubt it, from the client side I haven't ever seen an option to combine points and cash for a single booking. The usual recommendation is to buy the extra points so that you could book things straight through in one reservation. Depending on the relative prices today that might be an option to cancel and re-book all on points. I'm not sure of the reason for requiring straight through on revenue flights, other than it's a pain to go retrieve checked bags and go through security again, and if the first leg is delayed or cancelled then you'd benefit from having everything in one reservation but I'm interested to hear if there is a reason from TSA or the international security organizations to do it that way. I think part of that maybe was related to the old ticketing system, but you'd be better able to find out more details about that and let us know if that was the complicating factor...maybe its not an issue now?
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09-13-2017
12:39 PM
09-13-2017
12:39 PM
It must be the points booking that threw things off so badly, it goes much more smoothly when its cash/voucher and you are all settled up the minute you walk away from the desk. Thanks for sharing, members on the board will know to avoid bumping from points fares in the future, or make sure that it gets recorded correctly. Although I did have a funny one on a voluntary bump earlier this year from Raleigh where the gate agent forgot to check-in my wife while still giving her a boardings pass. The flight attendants went through the cabin row-by-row taking names to find out who was on the plane that hadn't checked-in. We were joking that it couldn't be us because there were two of us - they would be looking for two people right? I guess they had only checked me in. To make it worse we were sitting way towards the back.
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Is this for multiple seats? If so sometimes there is one ticket available at the lower price, but if you are buying two tickets together the second ticket can determine the price for both at the next increment.
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We've had mixed reviews on the packaged milk containers also, some airports let these through with a testing, and others passed them right through. Otherwise an open container they will test the milk itself. An unopened container they will need to test your person for traces of any problematic materials. The trick is that for milk the open container may go bad while the shelf-stable milk is good until it is opened. However, if we had these poured into 3 oz containers then it also sails right through. (But not ten of them in your case, that would probably be too many...plus the spoilage.) The most likely scenario will be that it is allowed, but with some extra time for testing of your person so allow fifteen extra minutes arrival time at the depature airport. I'm not familiar with the pedialyte specifically, but good luck!
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08-26-2017
06:00 PM
I think the offer is bogus, much cheaper to go direct to the rental car company!!
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08-17-2017
09:36 PM
2 Loves
I have never been denied a full can of soda when I have asked politely for it.
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08-17-2017
01:33 PM
08-17-2017
01:33 PM
Very limited upside to waiting, especially if the current price seems reasonable.
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08-16-2017
12:08 PM
08-16-2017
12:08 PM
Also the cost for the BS upgrade might be incremental - buy a WGA fare and reimburse that if this is for work, but then out of pocket pay the extra for BS upgrade which may be quite a bit less than $1,000 in net. Note that if you upgrade from a WGA fare, then BS fare will not be refundable. So you can wait until things are certain, but do it more than 36 hours prior so that you get the boarding position. The other question is how many of the remaining trips this year will the companion fly on - if it is a lot then it may be good timing to push the pace. If the rest of the trips this year aren't big candidates you could wait and do a strategic upgrade in October/November if needed.
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08-15-2017
03:35 PM
08-15-2017
03:35 PM
Thanks for your input I already ordered one.
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08-15-2017
11:01 AM
08-15-2017
11:01 AM
Hey, thanks DancingDavidE for the reply. I'll try to check in at 9am my time - using local time of the flight.
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08-09-2017
12:30 PM
08-09-2017
12:30 PM
Southwest recently instituted and began enforcing a duplicate reservation policy: Prohibition of Multiple/Conflicting Reservations: To promote seat availability for our Customers, Southwest prohibits multiple reservations for the same Passenger departing from the same city on the same date, or any multiple reservations containing conflicting or overlapping itineraries (such as departures for the same Customer from multiple cities at the same time). Furthermore, without advance notice to the Passenger or purchaser, Southwest may cancel such reservations, or any other reservations that it believes, in its sole discretion, were made without intent to travel. With the exception of Southwest gift cards, funds from proactively cancelled reservations by Southwest will be returned to the original form of payment. Reservations paid for with a Southwest gift card will have the amount applied from the gift card held as travel funds for use by the Customer on a future Southwest Airlines flight.
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08-07-2017
10:34 AM
my travel bag is not the hard shell variety. It is very stiff fabric
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07-31-2017
01:58 PM
07-31-2017
01:58 PM
I have heard of other uses accepting immunization documents, but the Southwest website only mentions the birth certificate specifically. I would call the 800 number the day ahead today to add the child to your ticket and mention then what materials you do have.
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07-31-2017
11:53 AM
07-31-2017
11:53 AM
We have a few follow up questions If this is on one reservation where you change planes but have a single ticket, then any bags you check will go through automatically. (So check as much as possible?). Verify when you check in at your depature airport that the tags are for the ultimate destination. You'll have to keep your carry on bags with you in any scenario, so travel light. If you have separate tickets on southwest or even one leg Southwest and one leg someone else, you'll need to pick up any checked bags and go back through security. In that case I doubt you have enough time to do much out of the airport. Assuming that it was the first case above, there are plenty of poorly paying slot machines at the airport. There are also a couple of lounges for a fee that may be worth it if you enjoy airport lounges for a few hours. That ones I know are in the other terminal though, so you'd need to take the inter-airport train there and back - allow 20 minutes or so for that each way. Otherwise traveling light and maybe with TSA Precheck you may be able to take a taxi to to the Strip and make it back in time spending maybe a couple of hours there. The hardest part may be judging the time it takes to walk through a casino if you opt for that.
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07-25-2017
12:34 PM
07-25-2017
12:34 PM
If you've booked with points, you can change to a lower fare and will receive the points difference back into your account.
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07-24-2017
09:57 AM
07-24-2017
09:57 AM
The CP (and A-list) qualifying points all are calendar based, so when you mentioned hitting the limit in February that would have to be from flights and CC spending in January and February next year, not the remaining/excess points from this year plus those two months. I agree with the other poster about booking any remaining personal trips with points (companion still included whether booked on points or cash), but I assume that the high volume of flights is due to business that you may be reimbursing. Keep using SW Visa for those to get the compounding benefit of extra points on SWA purchases. If you own your own business, then maybe it does make sense to use points even for work trips. I'd have to dig a little on this one, but I think it is possible to earn a second companion pass? If you had that high of a volume of flights and also had a child or someone else that would fly with you. Obviously that wouldn't be as useful if you normally travel only with your wife. I thought I saw something about this before, but can't find it now.
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07-19-2017
04:16 PM
07-19-2017
04:16 PM
You can try this: https://www.southwest.com/account/recovery?clk=GSUBNAV-RR-LOOKUP#needUsername Otherwise you'll need to call customer service, this message board doesn't have access to your Southwest account, it's meant for user-to-user tips. https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US
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07-19-2017
04:12 PM
07-19-2017
04:12 PM
I agree that the emails are an unfortunate error, but the bigger issue seems to be that you seemed to be on track to earn the awards but then it didn't convert in the end, we'd probably need more detail to help on that front in terms of what you had planned to do and what actually happened. I'm not sure what the issue was, although it seems like a common one is spending on the Rapid Rewards Visa which is accrued at the statement closing, not as spending takes place. Hopefully that wasn't what got you.
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The link @franktravel provided above describes how TSA screens breast milk. In my past experience the screening has been quick and non-invasive. We all cringe when talking about TSA, but they do try to be sensitive to situations like this. Just calmly and politely explain your situation. Also, as mentioned before, give yourself plenty of extra time to get through security.
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07-12-2017
10:50 AM
07-12-2017
10:50 AM
Although not advertised, if you go to Magical Express and let them know you are there they may be able to pull your extra luggage even without the yellow tags. The scenario you describe makes sense, Southwest will only care about what you check at the departure airport, and Disney will only care about luggage that shows up with yellow tags (or names that they are looking for). You can "gate check" luggage on the Magical Express too if needed, the downside is that you would need to leave it with the concierge at the destination resort instead of having it appear in your room automagically. This works great if you need some items before heading to the parks even if you don't have a room assignment yet.
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07-12-2017
10:42 AM
07-12-2017
10:42 AM
Passport, and depending on several factors it may benefit you to have Global Entry. I like flying Porter to Canada if you'll be in the east of the country. Take Southwest to get to MDW or one of the other Porter airports. (Chicago MDW, Pittsburgh, Boston, among others.)
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07-12-2017
10:40 AM
07-12-2017
10:40 AM
I think it might be a mixup in the lingo, I've never heard of family boarding to be affected by ticket type. It is affected by age of the child, and potentially number of adults traveling with the children. Companion boarding along with the primary ticket holder likely to be A-list does cause friction when the companion has a later boarding position, particularly if the child companion was old enough not to qualify for family boarding as an altnerative.
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07-10-2017
11:23 AM
07-10-2017
11:23 AM
Hopefully you were able to get the "boarding position only" upgrade at the gate for cash. I don't think it makes sense to use points for Business Select - one of the real benefits of BS fares is the extra point earning potenital, which you would be doing the opposite by purchasing with points. If the boarding position was critical for someone, then it would be best to go for early bird for a small price upgrade instead of multiples on the cost of the ticket.
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