On our trip to Cancun and Playa del Carmen we took a day trip to Tulum and really enjoyed it, and hope to return for an extended visit sometime. Tulum has great beaches, many smaller hotels/accomodations, and lots of restaurants and activities. In particular the area south of the ruins and town have a strip of hospitality places along the beach. We ate at an amazing Italian place! Apparently the area had been known for European tourists much before it became popular with U.S. visitors. Lots of botique hotels, restaurants, and shops, and definitely visit the ruins on one of the days. You'd fly to Cancun on Southwest and drive or shuttle down there.
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@LindseyD wrote: @Thanks for the clarification, @Brifttanyj. If you upgrade to a Business Select ticket from the Wanna Get Away fare that you currently have, the original Wanna Get Away portion of the ticket will remain nonrefundable. Any new funds that you apply to make up the difference will be refundable. One major note: If after upgrading you make any change to your itinerary, all the funds (the "refundable" BS portion -- along with the non-refundable WGA portion) will become non-refundable. If you upgrade and then need to make a change, do not use the change function. Instead, cancel for refund + travel funds, then rebook using those funds and new money. This will retain the refundability of the BS portion. The only negative is the time you'll have to wait in getting the refund back, which can often take many weeks. 😞 I know this is very confusing. I hope this helps!
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05-19-2017
02:51 PM
05-19-2017
02:51 PM
Agree with DancingDavidE -- it's likely the second flight boarding position will be a bit better. Check the boarding pass for your second flight just to make sure. I've usually had a better boarding position on 2nd leg flights so I see David's rationale.
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05-18-2017
02:27 AM
05-18-2017
02:27 AM
One way to get rid of some would be to throw away the ones that have expired....#humblebrag....
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05-16-2017
04:31 PM
05-16-2017
04:31 PM
Regarding TSA Pre, you've probably already seen several suggestions on these forums but the top tips are: don't rely on automatically importing the number from you profile - type it into the box when you purchase tickets if it didn't show up automatically. It doesn't automatically get added after you buy tickets. Also type it in the box for booking companion pass, if applicable. make sure your name is spelled the same, one of the two isn't using a nickname, etc. call the 800 number and have your KTN added after purchase, but before arrival at the airport at the airport if it doesn't print on your boarding pass, the ticket agent can also add it and reprint (although at this point the time savings may be moot, I'd still do it for keeping shoes on and laptops in my bag).
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05-16-2017
04:04 PM
05-16-2017
04:04 PM
You'll need to call. A phone rep can separate the travelers into their own confirmation numbers, then you can change only your flight.
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They may require age verification depending on the ticket type. I believe TSA says "no" for security, but Southwest may say "yes" depending on the ticket type for Child Fare, or as an infant < 2 y.o. https://www.tsa.gov/travel/security-screening/identification https://www.southwest.com/html/customer-service/family/children-pol.html For our <2 y.o. lap baby we do bring a copy of a birth certificate for proof of age.
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05-15-2017
08:55 PM
05-15-2017
08:55 PM
If you have one ticket (one confirmation number) then EB should apply to both legs, even with a plane change.
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05-12-2017
11:43 AM
05-12-2017
11:43 AM
Yeah, that's pretty odd. For June through mid-August, midweek flights OKC to CHS dissapear, but flights back (CHS to OKC) remain. This makes no sense.
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05-11-2017
11:21 AM
05-11-2017
11:21 AM
Although there isn't a change fee, if the flight fills up during the interim time or the new flight was businer than the one you changed from, the only available seat may be more expensive than what you started with. That happens a lot. I have one time changed a same-day fare when there were still cheap Wanna Get Away seats available and I got a refund, so it does happen both ways sometimes. So technically true that there isn't a change fee, but in the case of short-term changes there is a probability that the new fare is more expensive for sure.
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05-11-2017
11:17 AM
05-11-2017
11:17 AM
You'll need to set your own comfort level, and I can't say specifically for DAL at that hour. My best guess is that 1 to 1.5 hours early would be fine at that hour of the morning if you are checking bags. At MDW if we show up exactly an hour before the flight, there is time to drop off the family at Curbside, curbside check the bags, wife and daughter head into the airport and I go park the car in economy garage, catch the shuttle back to the terminal, we both have PreCheck, and I'm usually walking up to the gate right at family boarding 25-30 minutes before departure.
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I think we covered on another thread, but yes you should be okay. Some additional clarification - you'll need to check with the gate agent to secure the gate check tags for the items. Your largest difficulty may be carrying three gate check items down the jetway along with your carry-on. You may want to make some friends in the family boarding line. If you buy the blue Southwest gate check bags maybe you can get both car seats into one container?
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05-11-2017
10:54 AM
05-11-2017
10:54 AM
If you specifically need the extra room provided by the front row you better get in preboard position early in case there are several others also preboarding.
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05-09-2017
04:17 PM
05-09-2017
04:17 PM
You can also add them by calling the reservations line (or A-list number if applicable) after booking if you like to have it done before arrival at the airport. Tell them over the phone the name and birthday. You'd still need to bring the birth certificate for verification. The main point is that you can't do this online in advance, you have to either call ahead, or do it when you arrive at the airport.
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05-08-2017
03:43 PM
05-08-2017
03:43 PM
What I meant to say is that "bought" points - so points you actually buy, don't count toward companion pass.
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05-08-2017
04:15 AM
05-08-2017
04:15 AM
I am a frequent flyer who records take-offs and landings. This is a very difficult question for me to answer. #1- The best seat is infront of the wing with a full window view. This would be in rows 2-4 but are usually occupied by pre-boarders. #2- The next best seat is immediate behind the wings. I enjoy seeing/recording how the wings manuver during takeoff, desent, and landing. Just so awesome to see.
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05-06-2017
02:17 PM
05-06-2017
02:17 PM
Next time board at Family boarding and use the airplane bathroom if you can. I'm sorry to hear that you couldn't even get two seats together though, I have seen that work before, the flight must have been full of some weary people.
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@DancingDavidE wrote: If it is for points, then upgrade to Business Select instead, for the extra $20 or so you get the 12x instead of 10x points. Exactly! But be prepared to pay a lot for those points, as the difference may be huge. 😉
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One time I had a lot of extra time at ATL and put on MapMyWalk and went through every concourse at ATL with a graphical map of hte place on GPS. It was interesting to see the international hub at the far end, and to see the other restaurants. That one ended up being about a 10k if I recall correctly.
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05-04-2017
09:37 PM
05-04-2017
09:37 PM
Hopefully you have PreCheck. Unless something changed recently, PreCheck is not available on international itineraries on Southwest. It's a different system
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04-30-2017
10:41 AM
04-30-2017
10:41 AM
Although I haven't used it myself, there is something called a gate pass that your father may be able to receive from the ticketing agent to provide an escort to your daughter. If that doesn't work, Burbank is certainly an easy access site for security and if you have gate A1 or A2 it's literally only a minute to get there from the TSA checkpoint...if it is doable anywhere, that might be the spot. By "safe" I think you mean airside - so your parents can bring your daughter to BUR, wait for your plane to land and pull up, send your daughter through security at that moment as you'll be walking up, then both of you together back to another gate for departure...it could work at BUR as long as you weren't delayed inbound. Don't try this at MDW or LAS....well at MDW you wouldn't be able to see people on the other end of security for one thing. Southwest may hold a connecting plane at times, but this isn't standard policy necessarily and I think depending on how easy it would be for you to catch a replacement flight, how delayed you are running, if the pilot can make up the time in the air (can't delay all of those people from their future connetions), etc. may all factor into things. I wouldn't count on it and they don't promise it, but I have seen it provided when people would be missing the last flight out by a few minutes. The other wrinkle is that your daughter won't be delayed having started at BUR, so her ticket would be departing as normal...?
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Hi @Herosc,
Thanks for joining the Southwest Community. We love the idea of having integrating the Community with Rapid Rewards Accounts, and we are exploring the possibility of that functionality in the future.
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I have had quick responses with twitter.
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04-14-2017
11:40 AM
04-14-2017
11:40 AM
When you book the ticket the KTN needs to be provided, if you had the tickets before and got a KTN after, it won't pull automatically from the profile. You can go to the check-in agent and have them add the KTN and regenerate a new boarding pass, or if you notice a day ahead you can call the 800 number to be sure KTN is added to the ticket and reprint at home or re-download to your app. Verify that your KTN name and ticketed name are identical as well, that's another reason for it not to appear on your boarding pass. I'm not sure about having additional passengers on the reservation being a complication. (Other than the complication that they will still have to go through regular screening while you have PreCheck.)
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There was a big long string of a reference code, but the glitch seems to be repaired as I was able to book online last night using desktop software again. Thanks @LindseyD but it seems to be solved for now.
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04-12-2017
02:15 PM
04-12-2017
02:15 PM
Chase used to send drink coupons to cardholders once a year around their anniversary date, but they stopped that for 2107. If you think you've completed 10 paid one-way trips and haven't received any coupons, contact Customer Relations.
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04-12-2017
04:14 AM
04-12-2017
04:14 AM
If you make the change in advance, it is not covered by the new A-List free standby policy -- you'll pay the fare difference. If you show up at the airport within 2 hours following your scheduled departure, most carriers will accommodate you on the next available flight for no additional cost. This is referred to as the unofficial "flat tire rule."
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04-12-2017
04:02 AM
04-12-2017
04:02 AM
The loss of refundability is a new policy, caused by the new "next generation reservation system," and only applies to refundable fares (Business Select, Anytime, Senior, etc.) There's much more info in this previous discussion. Bottom line: For refundable fares, always cancel and rebook (don't change) in order to maintain refundability. If you've purchased a non-refundable fare (Wanna Get Away), nothing has changed. Just use the "change flight" function and select the same flights, and you'll receive the difference as travel funds, good toward future travel for one year from the date of purchase, by the originally named passenger. Note: When you apply those fund to a new booking, that new booking will take on the expiration date from the travel funds, meaning if you have to cancel that new flight, the funds will only be good for less than a full year.
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04-06-2017
12:55 PM
04-06-2017
12:55 PM
My boss just went there with his family thinking that their credit card would cover their CDW (Collision Damage Waiver). The card does, but the rental location refused to allow it and charged. them $200. They were too tired to sit and argue.
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04-05-2017
06:51 PM
04-05-2017
06:51 PM
If a WGA fare happens to still be available, you'll want to make the same-day change yourself online. At the airport, they may tell you that same-day changes aren't available, and make you upgrade to Anytime and fly standby (depending on the passenger load for the particular flights). Fare Rules Wanna Get Away Fares are nonrefundable but may be applied toward future travel on Southwest Airlines for the originally ticketed passenger only. Should a passenger fail to apply the nonrefundable ticket toward the purchase of future travel within the eligibility period, the entire amount of the fare, which includes without limitation, all fees, taxes, and charges, will be forfeited. Standby travel requires an upgrade to the Anytime fare. Fares may vary as seats are limited and may not be available on all flights and dates. Limited seating, advance purchase, and other conditions may apply. Fares are subject to change until tickets are purchased and may be available for a limited time only. When combining fares, all rules and restrictions apply. Lower fares may be available. No Show Policy: If you are not planning to travel on any portion of your itinerary, please cancel your reservation at least 10 minutes prior to scheduled departure of the flight. Customers who fail to cancel or change a Wanna Get Away fare segment at least 10 minutes prior to travel and who do not board the flight, will be considered a no show, and all remaining funds on this reservation will be forfeited, including Business Select and Anytime funds.
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