Southwest Airlines Community

Thank you very much, Im not giving up at all i made this far and next time i will definitely make it further,but the recruiter that i spoke to on the interview emailed me yesterday saying they are working on it, it might be delayed because of current events like the stopping of international flights and current events  ... View more

As has been mentioned in many similar posts, this is the same response you would have received from any other domestic airline. No cash refunds on non-refundable tickets, credit in the form of travel funds good for one year after original purchase date. I do suggest waiting until the day of departure to cancel, if something changes such as policy change or Southwest cancels the flight you may be able to receive an extension or cash refund, it's doubtful, but possible.   --TheMiddleSeat ... View more

Personally, banning for life is a little bit harsh. But I do agree that this person should not have gone on an airplane -knowing- that he recently took a coronavirus test with pending results. Pretty sure the CDC / everyone says that if you think you might have the virus you should not even attempt to get on a plane.   --Jessica ... View more

The way Southwest is handling the Coronavirus is unacceptable. Travel vouchers for 6 months! That’s terrible! We should get a full refund. Yes this is out of their control but having my trip canceled is out of my control too. I used to be a loyal Southwest customer but not anymore. For a company who prides themselves on customer service, this is not how to treat your customers. ... View more

You need to cancel the car reservation too, they are not linked. ... View more

@CNCHOUSTON congratulations did you get the job??  ... View more

Keep in mind that you can be contagious without being symptomatic.  Ergo, you are your only source of protective behavior.  Follow proper etiquette in public and there's a slight risk, or you can choose to stay home.  Any sort of more restrictive behavior really won't be too effective.   In my personal opinion, I'm not changing my behavior much at all...airplanes or otherwise.  But then, I'm not in a high risk group (aka. elderly or immune compromised).     ... View more

Mine worked when I booked a trip to LGA earlier this week.   I use Gmail, which is what I assume is creating the calendar invite.   Which email service are you using? ... View more

You can always sign up for the Click N Save emails that will let you know of the great deals when they occur.    Right now there is a $49 sale going on though Thursday so be sure to check that out.    -Blake  ... View more

Not that it should matter though, as I’ve never had an issue with other airlines.  ... View more

I normally only spend about 5 minutes on hold before giving up. SW's call back function is notoriously cranky, and I would not use it.   The suggestions made up thread are good. E-Mail is another option that I've found works pretty well. ... View more

@Passenger1C just got inn from the F2F interview went really smooth, went over work history with the  manager and answered some questions. The manager said he will talk to his manager and go over the selected candidates, there are 5 positions open hopefully I get the dream job that I've always wanted ... View more

Just wanted to be sure you noticed that while the pump does not count as a carryon, any ice chest would.  I used to carry a small lunch box in which I could put a freezer pack, then stuff all that into a two gallon ziplock in my backpack.  If possible, then, yes, I recommend it all be frozen, and that the ice packs be the solid kind, not ziplock bags of ice (which I have seen rejected by TSA).  Much of what goes questioned or pulled is at the discretion on the individual TSA officers and manager on duty, so I also suggest the you capture a screen shot of the linked page from @SWDigits.  Helping them see the rules might be important.     Good luck and and have fun (or get some sleep) while on your trip.  I hope all goes smoothly. ... View more

Ok!   What are the number and email from payroll?   Thanks ... View more

@SWDigits wrote: No, not from Southwest. And the reason is that there are literally  thousands of price changes that happen almost every day. ... View more

@cameronlaufer wrote: Concerned that a flight is going to sell out before I can change/add my companion. the flight is sold out of Wanna Get Away fares. Typically, what % of the seats are sold in these fares? Does this mean it is close to selling out?  In addition to all of the excellent advice above:   Use points to buy a seat and exchange it later I'm assuming you have booked yourself on the flight and are not waiting? Refundable fare also saves a spot   ...I have been in the unfortunate position of adding companion to flights in the 1-36 hour timeframe several trips - I'm not recommending you do this necessarily, but since Southwest changed policy not to overbook flights there will almost always be some action at the 24-hour mark when people get their automatic check-ins and many realize either they forgot they booked and cancel, change to another flight, business meetings are canceled, and even closer to the flight time people are standing by on earlier flights or missing their connections.   So most likely you can get on, but it may be stressful. I'd go with the advice to book a points ticket to hold a spot if the "penalty" for not having a seat would be major.   It doesn't matter if WGA, A, or BS tickets are available, any of these seats would be superseded by a companion booking if available.   Another angle of advice tangential to the discussion - many routes have the WGA removed and only Anytime or BS are available - if Southwest has data that last-minute people are going to take these, no reason to offer WGA fares.  So there could be many seats left if Anytime is showing.   Now if it is only BS left, then I would estimate fewer than 15 are available, possibly the last few seats.     ... View more

Suggestion, follow the lead of the cruise ships and have a fight attendant at the entrance to the cabin with a dispenser of Purell or similar hand disinfectant and apply it to everyone upon boarding.  ALSO supply disinfectant wipes to every passenger for them to disinfect their personal space.  There isn't sufficient time between flights to do a complete and thorough cleaning/disinfecting. Not taking anything away from your efforts but given the mindset of most travelers at this time, the fact that they can help in the fight of this disease and protect themselves and others with this process would be priceless.  At Walmart a 4 package of Clorox wipes is less than $13 about 4 cents a piece.  At a volume that you would be buying I am sure the cost would be less than half.  Think about it, material cost 2 cents and free labor.  From this you will undoubtedly help assuage peoples concerns, and keep more people flying as well as help to limit the spread of disease.  This situation is not one to be reactionary, Southwest should take the lead and be proactive in this fight.  CDC,  WHO,  government historically are behind the curve.  I would gladly forgo a bag of crackers for a couple disinfectant wipes.  Maybe Southwest can be the first air carrier to have the term "Germ tube" no longer apply. ... View more

@ffflyer wrote:   But if if were my kids I wouldn't chance it. Southwest is great for many travelers but there are some situations where it's not perfect for everyone.  I agree that this is one of those situations that could potentially produce a rare but unhappy outcome. ... View more

I'm going to guess it would be a more complicated calculation. ... View more

I've never applied to work at Southwest but so long as you see a status on your dashboard you should be in good shape.   I've seen flight attendant applicants report here that it took more than a year for the process to play out but I think it's much faster for most other positions.   Good luck! ... View more

If you are checking it make sure you pack it in a box, suitcase, or other sturdy protective case. You can't just check the actual metal detector.   --TheMiddleSeat ... View more