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12-03-2021
05:47 AM
12-03-2021
05:47 AM
I’ve flown my qualifying segments as of 10/31/21 and had 4 different SW reps tell me I’ve qualified for A List renewal for ‘22. Yet, my account has not been updated to reflect it. Just this morning, I was told that they see in my record that I’ve qualified, but that no one’s will show up until a system-wide update on 12/31. Obviously, that’s false based on what some have written on this thread. I’m concerned because I have one more (expensive!) flight in ‘21 I can convert from a points to a paid business class fare to qualify. The rep this morning said I “absolutely do not need to do that.” Thoughts from those more experienced than I in dealing with Southwest?
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You did just cost yourself -904 points. Much preferred to costing 904 points. 😃
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12-02-2021
11:38 AM
Thank you for sharing about your experience on Southwest Airlines. It is appalling to me to hear about the way you were treated on the plane and within the airport. I highly urge you to contact Customer Service to seek a formal remedy for your concerns, as this is not in any way consistent with the Southwest promise. Open-seating does have its benefits - however, there are drawbacks. If you choose to travel with Southwest again, an earlier boarding position can help reduce the possibility of finding seats in an already boarded plane. The first solution would be to check-in earlier, perhaps 24-hours on the dot before your flight. If this is an inconvenience, you can always purchase Early Bird Check-in, which will automatically secure a boarding position for you 36 hours prior to your flight. With an earlier boarding position, you increase the chances of having more seats available for you and your family to sit in so that you can be closer to one another. Flight crew are not required to reseat passengers to accommodate families; however, it has been generally extended as a courtesy in part with Southwest employee's kindness and character. "One child over 14 days old and under two (2) years of age, not occupying a seat, may be carried free of charge when traveling with an adult (12 years of age or older)." Please note that Southwest employees may ask for documentation to ensure that your child is of appropriate age to be carried as a lap infant. This has been a practice of Southwest (although I am not sure if they ask this frequently), so it is recommended that you bring along a birth certificate or documentation to prove your child's age. All in all, I encourage you to contact Southwest's Customer Service team. This experience is unacceptable, and the action taken (with the $150 travel credit), I believe, should be refunded to your original method of payment instead. Should you wish to pursue this, you can write to the refunds department at Southwest. Southwest Airlines Refunds Department P.O. Box 36649 Dallas, Texas 75235-1649 Thank you for sharing your Southwest story, and I truly do hope you will give the airline another chance so that you can experience what the Southwest experience truly is like.
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Correction... INTO Hawaii from the other states. Or into PR as well. But not back into the states from either... only from other countries.
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11-18-2021
12:52 AM
@Hoff26 wrote: If I earned Companion Pass in 2020, will I get an extension beyond 2021? No. We made it easier for all Members to achieve Companion Pass status in 2020 by awarding boosts for Companion Pass qualifying points and flight credits. Thanks.. RapidFS
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11-16-2021
08:44 AM
We used Binax... from emed.com. And last week in PDC there were testing locations on every block...$30 each.
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@blsinmd wrote: Yep, tried that. Since the email I received 2/3 stating my boost points arrived my points increased by 1,960 per the prior statement, Sept 2020. 1,960 points were for 4 flights 1,786 and shopping points of 174 and the same after. Flights, credit card and shopping points. Due to inactivity it's easy to see. The 2/3/21 email stated I should have received the following and it doesn't show, none of it. •15,000 tier qualifying points (TQPs)* •25,000 Companion Pass qualifying points (CPQPs)* •10 qualifying flight credits toward A-List and A-List Preferred •25 qualifying flight credits toward Companion Pass You are not going to see the "boost" points on a statement or in your points history on Southwest. You will see them in your Southwest account by looking at your flights flown and/or your points progress as shown here: The boost was automatically added to your flight and points totals. I certainly did not fly 26 / 41 times this year - the "10 / 25" flights were awarded to me because of the boost, and the same is true of the points boost. You can learn more about this here: https://www.southwest.com/RRCoronavirusUpdates/ The only stipulation for the boost was that you needed to be a Rapid Rewards member on or before December 30, 2020, to get the boost for 2021. If you joined Rapid Rewards in 2021, the boost is not applicable for you. --Jessica
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11-02-2021
06:50 AM
Just an FYI-posting the same complaint in multiple threads dilutes its impact
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10-08-2021
10:19 PM
Okay, he's right for 2000 points. The sale is only on larger quantities. Then they get down to 1.6 cents. My bad. And the cost in points you're quoting does not include the taxes, which is why it seems so cheap. 8000 points is worth about $140. So you may pay $50 in taxes plus the points, or around $200 cash. Either way it seems cheap and you want to consume the points either way. The nice thing is further cost reductions go back to the buyer's points, not to travel funds tied to each traveler. So there's no risk purchasing now.
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The posts keep coming because everything keeps changing by the day/week/month. You'd be surprised how many people are convinced that you need a vaccine to fly. This has never been the case, but a lot of people actually think that you need one - when you don't. @gsking wrote: The question then becomes... when does your vaccine expire? Mark my words.... it's coming. I have been trying to get an answer to this for months and have been unable. Sure getting vaccinated and showing your vaccine card to enter an establishment (which I just did last night, thank you city of Philadelphia) is one thing. But what happens in 6 months? 9 months? A year? Will my vaccine card still be valid? Why or why not? Equally important: will I eventually be considered "less vaxxed" because I got J&J vs Pfizer which has a booster option? (Case in point: Look at Israel where now you are only considered "fully vaccinated" if you have 3 shots.) So many unanswered questions; I don't see how showing your "vax card" in general is a sustainable option as time goes on and dates will surely become an issue. The whole premise needs to be dropped, in my opinion. We functioned just fine until March 2020 without caring about vaccination status at all - it shouldn't matter now. Get your yearly COVID and flu shots if you so desire and have that be the end of it. --Jessica
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10-07-2021
07:17 AM
10-07-2021
07:17 AM
Is southwesthotels.com considered an OTA? I'm guessing so, but I am still asking.
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10-06-2021
10:10 AM
SW's stated policy is that as long as there is a mask mandate, service will consist of no more than 4 different drinks plus coffee. Why? To minimize flight attendant potential exposure to Covid.
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10-05-2021
02:49 PM
@gsking wrote: Sadly, the prices on the flight I already booked went up by...40%. Coincidence? Hmmm, I do think I remember something like that happening the last time there was a % off sale.
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10-05-2021
11:27 AM
10-05-2021
11:27 AM
@PetertheProphet wrote: @TheMiddleSeat wrote: Information about digital passes that are accepted can be found here https://www.hawaii-guide.com/hawaii-travel-restrictions Governor is also asking tourists to not travel to Hawaii. --TheMiddleSeat I highly doubt that the governor is asking tourists not to travel to Hawaii since Hawaii is dependent on tourist money. All the famous Youtube vloggers and TikTokers have been to Hawaii this year and testing was the only issue for them. So if this guy has his vaccine records, then there's no reason he shouldn't go since the process would be even easier. You could just look it up yourself. Too hard? --TheMiddleSeat
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10-01-2021
02:58 AM
You probably don’t know that, as of today, 56% of US population is injected. A lot of nurses got fired because they refused to be injected. Ask “why”?
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Keep in mind you are NOT buying a business class product, there is no difference in seating between a Wanna Get Away fare and Business Select. As mentioned, buying a third seat does nothing since it will be cancelled either before the flight since Southwest automatically cancels duplicate bookings or when the 3rd person no-shows for the flight. Open seating means open seating and anyone can decide they would like to sit in between or next to you. Do you really need the refundability of the Business Select fare? If not, cancel and rebook as Wanna Get Away with Earlybird Check-in and save yourself a bunch of money. --TheMiddleSeat
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09-25-2021
01:10 PM
09-25-2021
01:10 PM
I understand your situation of limited time, and many of the points have been covered. But with the limited non-stop anymore, I've found myself doing SWA on one way of the trip and another airline for the other way. It seems to be working for me, and of course, I'm a part of the other airline's reward program as well.
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09-22-2021
06:20 AM
11 cancellations in one day? Possibly "New Math?" but seriously sorry to hear you had issues and glad to hear your completed your travel safely
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As an aerospace engineer, you should KNOW that the cargo holds ARE pressurized, as was correctly stated. Don't you recall what happens when the cargo door is left unlatched, the pressure bleeds out, the floor buckles, and the plane crashes? Pets aren't put in as cargo because SWA doesn't want the liability of caring for your animal.
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09-21-2021
09:24 AM
1 Love
Just to reiterate... it's your PHONE populating the calendar from your email. This is an annoying "feature" which gives you a snapshot of your original itinerary... regardless of whether it is changed by you or southwest. Better to use the app.
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I just bought 20k points for $302 minus my $75 credit on my Chase card which I had to use or lose. 20k points for $227 comes to .011 per point. Without the $75 credit the points would be .015 a point.
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Lol right, not really a friend. But I definitely should have asked someone else.
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09-16-2021
01:51 PM
09-16-2021
01:51 PM
The ones profiting from this plandemic are the pharmaceutical companies and China.
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09-14-2021
05:17 PM
09-14-2021
05:17 PM
Hmm... someone doesn't understand travel funds, and that canceling nonrefundable fares still gives you a year to use them. By his description, he'd have PLENTY of opportunity to use the travel funds. And yet, he hasn't figured that out? And what other airline would have a BETTER cancelation policy? None I know of. Sounds like another fish story to me.
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09-13-2021
12:54 PM
If that were the case they knew well before that my flight was going to be canceled..yet the flight remained ON TIME up until an hr before takeoff not leaving customers with an alternative. Thats completely unacceptable. This airline had ZERO ACCOUNTABILITY
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@gsking wrote: If they changed your flight, you should have 72 hours to change the flight with no added charge. I'm guessing you missed that window? If you are unable to make the change online, you can always call -- regardless of the 3-day window. Also, in my experience the window for online changes is often larger than 72 hours, sometimes up to a week. But this varies widely, seemingly for no apparent reason.
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09-09-2021
11:23 PM
I think you're asking if you can have two different companions. You can have 3 changes... so you can have 3 (maybe 4) different companions. But only one at a time. You can book your (CP owner) ticket anytime after they are released. Then, anytime before your flight, you can add the companion. The currently listed companion will get the ticket. So you can't have reserved tickets for different companions. But it's only a problem if the flight books up completely. Then you should reserve the companion seat with points to keep it from filling, and then cancel right before you book it as companion.
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