3 weeks ago
Is the full refund within 24 hours of booking reservation a literal 24 hours or by end of the next day? For example, if I book a reservation at 10:00 am on Monday and subsequently need to cancel it .......do I have a refundable cancellation (under the 24-hour regulation) until 10:00 am on Tuesday OR until 11:59 pm on Tuesday?
... View more
3 weeks ago
I am 66 yrs old and longtime SWA patron. I just read in the Community about Seniors fare. This is the first I have heard or seen when booking a flight. Supposedly for 65+ yrs? How do you book a senior fare? I just tried booking a reservation. When I click the Passenger box, the options are Adult (18 and over), Teens, Children, and Lap Children. I see nowhere to take advantage of booking a low-er Senior Fare. Am I missing something?
... View more
02-26-2024
10:43 AM
02-26-2024
10:43 AM
So far i have had no issue with stowing my backpack with wheels under the seat. It fully fits there without sticking out. But I will be sure to carry it on from now on.
... View more
02-26-2024
10:33 AM
02-26-2024
10:33 AM
Non-issue for me. I have an AA credit card and am status with them. AA and SWA are my top two go-to airlines. Basically I earn a ton of miles with AA that I use for free international flights. And I earn a respectable number of miles with my SWA credit card; and use them for free domestic flights. And free checked bags on both.
... View more
01-07-2024
09:37 AM
Isn't that only if the person you're transferring funds to is a Rapid Rewards member?
... View more
01-07-2024
09:35 AM
Today my daughter wants to Standby for an earlier flight. But she has a checked bag. Can that work? If so, how? She lives very close to her home/destination airport. So i wouldn't be a huge problem if her bag was on a different flight than her. If the bag was held at home airport.
... View more
03-16-2023
01:59 PM
03-16-2023
01:59 PM
Got it. Thanks! Of course it seemed too good to be true, to be spendable.
... View more
03-16-2023
09:55 AM
03-16-2023
09:55 AM
Did I read a recent email to me from SWA correctly? (Of course I can't locate it now in my inbox). I thought it said that SWA had "gifted" me 10,000 RR points. I don't see them in my RR account NOR on my Chase RR credit card summary. I believe my hubby got the same email. Same for his RR account AND we recently CLOSED his Chase RR credit card.
... View more
03-16-2023
09:38 AM
03-16-2023
09:38 AM
Absolutely its a good deal. I was smarting over having to pay 20,390 miles for a flight I booked for my niece. One way; but it was absolutely the only/best flight itinerary for her. When the 20% offer presented, I decided the best way to capture it/rebook her flight was to cancel the booking. Then I turned around and immediately booked the same flight for
16, 312 miles. A savings of 4,078 miles.
... View more
Happened to me. Your name on your reservation has to match your TSA profile name EXACTLY. AND your name in your Rapid Rewards account has to match your name on your reservation EXACTLY. When it happened to me, my name in my Rapids Reward account did NOT include my middle initial; but my name on my reservation DID include my middle initial.
... View more
10-20-2022
11:42 AM
10-20-2022
11:42 AM
so the number of points required is discounted 20%? I guess the terminology "fare" has me thrown.
... View more
10-20-2022
10:35 AM
I'm confused about the SAVE20NOW promo:
"Book with points and get 20% off base fare of your next flite. For travel thru 12/15/22."
So I read this as 2 flites involved: the first with points; the second with payment of a fare.
So, WHICH flite(s) have to be taken by 15 Dec 22?
... View more
I got it done! I completely cancelled the companion reservation (which is un-nverving and nerve wracking!). Then made my return flite change. And lastly added my companion back.
Thank you!!
... View more
10-04-2022
12:33 PM
10-04-2022
12:33 PM
or DO I have her completely cancel her reservation, roundtrip? change my return flite. and then add her to my NEW routing.
... View more
10-04-2022
12:31 PM
10-04-2022
12:31 PM
so....remember i don't want to change the entire routing. just the return flite. so i can cancel JUST the return flite for my companion?? then CHANGE my return flite only; then add back her new return flite. do i have it right?
... View more
10-04-2022
10:49 AM
10-04-2022
10:49 AM
OK....my 2 daughters and I have reservations to fly to Vegas, Friday to Sunday.
Daughter Debbie and I are booked on same PAID reservation/ confirmation #.
Daughter Susie is my Companion Pass companion, and booked on her separate confirmation #.
We want to CHANGE our Sunday flite to one later in the day.
Is this how/best way to do this:
On my paid reservation, for me and Debbie, I click Change Reservation, follow the prompts, and book the later desired flight.
THEN, how do I change Susie my Companion? Do I go into HER reservation with HER Confirmation #? If so, will it automatically load/prompt to ADD her to my new flight?
OR do I go BACK to my RR account, clicked Add companion, and go from there, etc etc??
... View more
Thanks and noted. I guess this is another example of gate agents inconsistently enforcing policy. Multiple times I simply asked at the entrance to jetbridge during Preboard announcement; and was happily accommodated by the agent ("of course Ms. Wollenberg"). This is my experience on other airlines also (American, Delta, etc). They do not require specific written designation on my boarding pass. If Southwest strictly does, then I guess gate agent should nicely and quietly explain this ("Maam, u need to get Preboard on your boarding pass. I'll let you board now, but pls keep this in mind for future flights.)"
... View more
I have a tracheostomy and carry medical equipment that needs to be with me at all times; so I ask politely to be pre-boarded on flites. During the past several flites, I simply asked the gate attendant and he/she gladly scanned my ticket, and I proceeded to board. Well, last week when I did the same, the gate agent looked at my ticket and loudly proclaimed "you don't have preboard on your ticket", and acted as if she was going to rebuff my preboard request. I said something like Maam, I need extra time and have medical equipment, and I've always just asked and was allowed to preboard. I even pointed to my tracheostomy tube in my neck. She rolled her eyes, scanned my ticket, and I moved on to the plane. After this unsettling incident, I realized that a Preboard designation COULD be placed on my ticket prior to boarding. So....on my flite two days ago, I went to the gate counter agent in advance, she put the Preboard designation on my ticket, and I was "legit" preboard. This wasn't, on this occasion, hard to do. But sometimes the counter is busy, wait is long to speak to agent, etc. So, my question is.....is there any way to set up my reservation with Preboard designation at time of booking? Like have it in my Rapid Rewards profile? Kind of like or similar to when a person requests a wheelchair/wheelchair assistance?
... View more
08-24-2022
08:38 AM
I have a Companion Pass (CP) and have not made a name change yet for 2022. My DAUGHTER is my companion on a booked flight in Nov 22. Can I today change companion name to my FRIEND; book a flight for me and friend in Jan 23; and THEN change name back to daughter for the Nov 22 flite? In other words, do I have to WAIT until Nov 22 flite has been taken, to change name to friend and book a Jan 23 flite with her??
... View more
05-15-2022
12:54 PM
05-15-2022
12:54 PM
For my SWA Companion Pass, I know that I cannot CHANGE companion name from daughter A to daughter B until my reserved trip with daughter A have been completed. But.....can I make multiple reservations with daughter A as my companion?
In other words, daughter A is my companion for a flite in August 2022. Can I make a reservation NOW for same daughter A to be my companion for a flite in Sept, Oct, Nov, etc?
... View more
04-29-2022
10:42 AM
I am a new Companion Pass holder (thru getting SWA credit card). I have made my first reservation using my CP; daughter #1 is my companion for a trip in August 2022. I want my daughter #2 to be my companion for a trip in September. Do I have to wait until all travel with Companion in August is completed BEFORE I can change my companion name to daughter #2? If the answer is YES, can I reserve daughter #2 on the desired flight using points (to hold her a seat), and then "convert" her points reservation to companion status? (OR pls advise how to do this, and in what order).
... View more
04-15-2022
09:58 AM
04-15-2022
09:58 AM
My Southwest credit card reimburses me for 2 upgraded boarding fees per cardmember year. Will I get reimbursed for purchasing upgraded boarding for ANY person's SWA flight reservation? OR for only MY flight reservation? In other words, can I purchase upgraded boarding for my daughter's reservation with my SWA credit card, and get reimbursed for it?
... View more
03-23-2022
10:17 AM
03-23-2022
10:17 AM
I have a first-time Companion Pass; earned with opening of SWA credit card. I need advice about how to book my flight for 3 people. Lets see if i can clearly describe:
Passenger A is me: I will pay for my flight (with travel funds).
Passenger B is daughter #1: she will be my designated Companion.
Passenger C is daughter #2: she will book with my Rapid Rewards points.
I know its advised to check and see if there are 3 seats on my desired flight. Its to Costa Rica and isn't until August. So I don't anticipate any problem with this.
But in what ORDER do you suggest I book? Since A is booked with funds, and C is booked with points I will have to book them separately. Or does it matter?
So, OPTION 1: book A & attach CP. Then book C.
OPTION 2: book C. Then book A & attach CP.
... View more
02-18-2022
08:50 PM
No that wouldn't be an issue. My backpack weight is pretty manageable in transit to baggage claim. Although most times when I gate check, I have to wait on the jetbridge while suitcase is unloaded; or retrieve it off the rack at top of the jetbridge. Its really a flight by flight decision for me, depending on whether I also have a checked bag. For my flite tomorrow I have boarding group B8; so I may board with the group instead of pre-boarding and hope a kindly fellow passenger helps me get my suitcase and backpack into the overhead. (My backpack has the DOT official Medical Equipment tag on it; so it qualifies for a second carry-on; and as such can also go in the overhead compartment)
... View more
02-18-2022
11:22 AM
02-18-2022
11:22 AM
Mostly I understand now that the companion pass is issued shortly after the statement closing date in which the spend requirement is met. Which COULD be 8-12 weeks IF the card holder takes 2-3 mos to meet the spending requirement. It could be short-er if spending requirement is met within first couple of weeks; which is what i hope to do
... View more
Yes, totally agree. I AM spending over $5000 anyway. Of course I wouldn't spend $5000 just to get a deal versus spending $3000 in flight purchases. I can do the math and make a strategic/smart decision on that. If this isn't a deal for you, so be it. But your situation isn't everyone else's situation; and I didn't ask for an evaluation of whether this is a good deal or not. This TOTALLY is a deal for me esp since I'm tired of my hubby getting the annual points on HIS SWA credit card - that I'm an authorized user on - and he never flies anywhere. I know I know I can use HIS points to fly me, but it just gets hairy doing that. As for my question and Middle Seat's answer (thank you)....I'm not concerned about getting the 30,000 points quickly. I know its all about the closing statement of the credit card billing cycle, and all that. I have travel funds credit I can use to purchase my future trips and/or cash and/or my existing points. Maybe my $5000 can post by closing date March-ish; maybe my pass will come Apri-ish (although kinda doubtful on that), and maybe I will hold off on Sept booking until April-ish.
... View more
Loves From
