Southwest Airlines Community

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Do not call this number this is a scam  ... View more

I agree, you should still be able to make the change online if the schedule was changed before this update.  I gave customer service a call and was able to get my flight changed for free.  I'm thinking they are probably getting quite a few calls on this. ... View more

On the WEBSITE click Book It next to the $49 low fare words.   On the Low Fare Calendar page.....click the very small View All Destinations box.   From next page plug in your home airport for FROM airport, a list of fares for MANY airports will pop up.  You have to look down the page for the $49 dollars.  They are limited. ... View more

And between today and yesterday it took me four attempts to change a flite.  The one where someone else's travel funds are in my account.  Just now....the change went thru.   ... View more

Wish i could be as nonchalant as you about it.  I just went back to try to change my flight again.  Now......Nancy xxxxx and Rogerxxxxx have 4 travel funds in my account.  Yesterday it was 2.  And what concerns me is that MY confirmation number is included in the block with their funds.  There continues to be red lettering in their funds......" this is not the passenger (me)".  Delete these funds.  But theres no way to delete.  I tried ignoring it, tried to get thru the change module, got to last step and got the message " this change can't be made online.  Call SWA."   ... View more

This is what i call the flights/flying days from hell.  Sorry it put such a damper on your vacation.  But honestly this could, and has happened on ANY airline.  All airline flights are affected by weather and maintenance issues.   ... View more

They would only be in your account if all three were bought on one confirmation number.    ... View more

Yup, they sure are. You can't book tickets there, but you can compare prices. ... View more

✔️ ... View more

I dont think ANYONE has an issue with people like you preboarding. This is exactly what the system is meant for. You must also be aware there is much abuse. ... View more

Congratulations!! ... View more

@kasey97 wrote: I have conclusive evidence that I renewed my status in late 2022, and my KTN did NOT change upon renewal.   Greetings All: For the record and to clarify, I most likely had a misunderstanding and have posted a misstatement and advised the OP that KTN's change upon Global Entry renewal. Actually, numerous source reference docs indicate that if one has TSA PreCheck and then later enrolls in Global Entry, a new KTN number is assigned for Global Entry. US Passport numbers also change upon renewal, but there were no docs supporting my initial statement of Global Entry renewals changing the KTN and I likely had a misunderstanding of that policy when I signed up for the program. Also for TSA PreCheck renewals, TSA advises that the KTN does not change.   Hope this makes better sense. ... View more

Create a RR account for your daughter.  Then for future ticket purchases that are paid with $$, purchase WGA+.  Its only like $15-$20 more.  If your daughter has to cancel, the travel credit can be transferred to you. ... View more

Last time I flew with a companion (roundtrip ticket) Wanna GetawayPlus, we changed our return flights day of. I cancelled my companion pass then rebooked mine, but had to call customer service to rebook companion. They said it was because we already completed the first leg of our trip. So my question is, on a One Way flight can I cancel companion and rebook online if we have already checked in, or do I have to call customer service again? ... View more

Thanks.  Yes I went ahead and tried.  And it was easy to apply all our individual credits. ... View more

You are correct that the message is linked to a flight change.  If the flight has changed, and it does not work for you, you can receive a refund instead of transferring the funds to someone else.  (You can also change your flight with no charges as long as it is the same origin/destination).  However, if you want to keep the funds and just transfer it then you will see that when you deposit the credit into your RR account.  You will go to the credit section and it will identify it as transferrable.  If you want a refund, I believe you need to call and have them issue the refund:   Here is their policy. If you decide not to travel as a result of a Southwest-initiated schedule change, you can choose to either a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit that you can use to buy a future flight. Learn more about refunds and flight credit. Still have questions? Please call us at 1-800-I-FLY-SWA. ... View more

 I am a US Army Retiree of 20+ yrs.  But I don't expect pre-boarding privileges.  ... View more

https://support.southwest.com/helpcenter/s/article/carryon-baggage-policy ... View more

Non-issue for me.  I have an AA credit card and am status with them.  AA and SWA are my top two go-to airlines.  Basically I earn a ton of miles with AA that I use for free international flights.  And I earn a respectable number of miles with my SWA credit card; and use them for free domestic flights.  And free checked bags on both. ... View more

@kasey97 wrote: Today my daughter wants to Standby for an earlier flight.  But she has a checked bag.  Can that work?  If so, how?  She lives very close to her home/destination airport.  So i wouldn't be a huge problem if her bag was on a different flight than her.  If the bag was held at home airport. Hello:   Here is Southwest's Policy:   What will happen to my checked bag if I choose to travel standby? When you choose to travel standby after checking a bag, you are voluntarily separating from your baggage. If you are cleared for your desired flight and your bag does not arrive with you at your destination, Southwest won't be responsible for delivery charges to get it to you.   https://www.southwest.com/help/changes-and-cancellations/same-day-change-same-day-standby   If you're still at the departing airport reading this, I would go to any SW Customer Service Counter (either the landside check-in counter or at any active SW Gate airside) and see if they can confirm status of the checked bag.   If they can confirm status...great! If not, upon arrival at your destination, I would go to and wait for your bag at the Baggage Claim area upon arrival but not expect it to be delivered. If your bags get transferred and delivered...great! If not, I would then go to the SW Baggage Claim office to confirm location status.   Hope this helps! ... View more

Isn't that only if the person you're transferring funds to is a Rapid Rewards member? ... View more

@muel87 wrote: Yeah, that's not an accurate comparison.  For one, those tickets are likely more, but more importantly this isnt all "new" spending.  People are using the CC for things they're already buying, in our case there was no new spending at all.   That's a wise policy, I would only recommend to buy something extra if you are close at the end. It's not a good way to start off.     ... View more

Got it. Thanks! Of course it seemed too good to be true, to be spendable. ... View more

Absolutely its a good deal.  I was smarting over having to pay 20,390 miles for a flight I booked for my niece.  One way; but it was absolutely the only/best flight itinerary for her.  When the 20% offer presented, I decided the best way to capture it/rebook her flight was to cancel the booking.  Then I turned around and immediately booked the same flight for  16, 312 miles.  A savings of 4,078 miles.   ... View more

@fqurashi wrote: I    the post immediately above yours shows the most likely reason for the problem. ... View more

Just used this promo! 🙏 ... View more