11-19-2023
10:13 AM
11-19-2023
10:13 AM
I believe that both of us supported the user's original comment.
Yes, with more competition the price goes down. Yes, we celebrate that observation and both are raising our glasses in toast!
It was great insight. Not sure what your concern is, however, we both supported the OP.
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Hey @YeahNoMaybe thanks for sharing your feedback! While that is currently not a capability we are able to offer, I'll definitely take note of this.
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@floridaguy wrote:
People die from bee stings, too. We don't stop having flowers and the like.
My mind is made up on this one. I am NOT going to be restricted by some general announcement that someone has an allergy, someone has some sensitivity, etc.
Your rights end where mine begins. You need to make choices.
Thumbs up to Southwest for NOT announcing your condition and for suggesting that you not attend the flight!
No one is restricted, all they do is make an announcement so everyone can make a decision for themselves.
I don't know current policy, but they have made these types of announcements in the past so there is precedent for it to happen.
The OP asking for this isn't unreasonable if they've seen it be done before. (Have they been doing it on every flight the OP takes?)
But TL;DR: @tappingmom1 said it the best with all of the actions the OP can take directly and that's all the control there is on this issue.
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02-01-2023
03:00 PM
And now we know why....
SW somehow didn't create a file number for our claim so that's why it wasn't being handled. Out of all the nice phone agents, today I spoke with someone who took his time to research and get me answers. Now, we have to start over and submit an entirely new claim. It's only taken over a month to uncover what happened. So, to those who think patience is the way to go - maybe rethink your philosophy. Had we relied on patience any longer, we would still assume our "escalated" issue was being handled behind the scenes when it hasn't been in front of anyone in all this time.
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11-19-2022
11:09 AM
I wasn't aware of the 24 hour part. Thanks very much Middle Seat.
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02-21-2022
02:35 PM
Yes, I understand that, but the key word in your last sentence is "you". "They" made the change, not me.
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