18 hours ago
With my background check, someone at some point input my social incorrectly which made my check all wonky. SWA contacted me directly to ask if the information was correct. I'm going to assume if there are slight inconsistencies with yours someone would reach out. But I agree that you should reach out to Sterling to make any corrections needed. Good luck!
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18 hours ago
Hey y'all!
So, federal week has been phenomenal! Everyone has been so open to questions and getting down to the nitty gritty of it! We've been asking (small group of 6 CSAs) the hard questions and they've been super upfront about how trying the first year can be. I appreciate that so much! We're training one classroom over from CSA's attending ongoing training/updates. In a class of 15, the shortest tenure is 20 years. This speaks volumes!
We've also learned that our time at TOPS has gone from 10 days to 5. Thankful for this as well, since I'd hate to be away from my family any longer than I need to. When I asked why it had been halved, our trainer explained that the old schedule depended on very little OJT, and since we now average between 2 and 3 weeks OJT prior to TOPS, the additional time was no longer needed. YAAY!
p.s.
Hope to see everyone in Nashville this year (August)! If you haven't checked your SWA email yet, please do. Nashville looks like it's going to be extra amazing!
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Friday
1 Love
RE: vax card/status
When I rec'd my onboarding email, it stated that I had to be fully vaccinated, and needed to supply proof (uploading vax card) before scheduled start date. So I'm going to assume that you must be fully vax'd before your first day. Also, as an aside, the site can be finicky with what it allows you to upload. I wasn't able to upload my card directly, and my recruiter ended up attaching it to my employee file for me. So, if you're unable to upload it, no worries. Your recruiter will do it for you!
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Friday
1 Love
"KLaMonique , wow your background came back in 24 hours? Or am I miss understanding lol"
I completed my background check on 4/16/22, and (I am assuming) it came back on 5/1/22 when I rec'd an email stating so, along with the official offer. Hope that helps. 😊
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Thursday
Thursday
TYSM for pointing out that sometimes it can be something as simple as a change of flight number that equals a cancelled flight. Everything remains the same, except the flight number.
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Thursday
I also find it more than coincidental that another person posted the following in the discussion forum:
https://community.southwest.com/t5/Check-In-Boarding/Person-of-Size/m-p/141783#M10243
who just so happen to fit the criteria of your imagined Person of Size traveling to Vegas and stating they have difficulty walking.
If I were in the FBI, I'd call that a clue. 🤣
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Thursday
"Again....I'm entitled. Smh"
You DO understand that words have meanings, don't you?
So, you are either claiming:
verb
past tense: entitled ; past participle: entitled
1.
give (someone) a legal right or a just claim to receive or do something.
* Just claim means a claim which in equity and justice the state should pay, provided the state has caused damage or injury or has received a benefit
___or___
en·ti·tled
adjective
believing oneself to be inherently deserving of privileges or special treatment.
Which is it?
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Applied for CSA at MCO (Orlando FL) online: 3/20/22
Rec'd email from SWA informing that I should expect a wait due to number of applications (over 200 for MCO): 3/24/22
Rec'd email confirming I was still under consideration, but that it may take a while for telephone interview invite due to number of apps: 4/1/22
Rec'd email invite for zoom interview: 4/10/22
Zoom interview: 4/11/22 resulted in contingent offer, at end of interview, pending
pre employment checks
Drug test: 4/13/22
Finger printing/background check: 4/16/22
Rec'd email stating it could take 6-8 weeks for results to return: 4/17/22
Rec'd official offer: 5/1/22 with a proposed start date of 5/16/22
Accepted start date of 5/16/22
Between 5/2/22 and 5/10/22 rec'd a bazillion emails outlining the next steps 😊
Received email outlining time slot for federal week.
Completed initial paperwork and GOAA for SIDA badge: 5/12/22, rec'd temp. badge.
Trainer called 5/12/22 to confirm that I rec'd the email outlining federal week and directions. Confirmed. Informed that my badge will be waiting for me on 5/16/22 start of federal week.
Contingent Tops date, two weeks after 5/16/22.
Also, I'm not sure how other locations schedule, but MCO schedules start date for either the 1st or 16th according to the 5th and 20th pay dates.
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Chase Ultimate Reward (Travel) points can take up to two statement cycles to reflect onto your account, and the Travel Specialist on their first day on the floor would have told you that if you called in. Jamie Dimon is a bit busy, and doesn't handle basic level customer concerns inside of one of the myriad of departments JP Morgan / Chase has.
And the above is IF you've met the criteria of the award offer. Seeing as this appears to be an offer via partnership between SWA and Chase, then you'd have to meet the criteria both organizations have set forth.
If you have met the criteria and at least two billing cycles have passed, then you would reach out to either companies escalations department, not the CEO's of the company.
I'm not questioning whether or not your concerns are legitimate, but I AM pointing out that you wouldn't drive east from Boston MA to get to Los Angeles CA. You're driving east and wondering how you ended up in the Boston Harbor. Take the correct route to resolve your issue, this is why routes exist.
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HOAH! I was in the Army for 12 years, so it's good to know my knowledge of the 24 hour clock and military phonetic alphabet can be put to use once again!
tip: for time, just add 12 to every hour after 12:59 pm (afternoon). So 1:00 pm would be 1300, 2:00 pm would be 1400, et c.
The alphabet:
A - Alpha
B - Bravo
C - Charlie
D - Delta
E - Echo
F - Foxtrot
G - Gulf/Golf
H - Hotel
I - India
J - Juliet
K - Kilo
L - Lima
M - Mike
N - November
O - Oscar
P - Papa
Q - Quebec
R - Romeo
S - Sierra
T - Tango
U - Uniform
V - Victor
W - Whiskey
X - X-ray
Y - Yankee
Z - Zulu
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Sorry about that. I just realized that the link is the pdf that pulled up on my system, so of course it wouldn't work for anyone else. This is where I pulled it up as a PDF, hope it works for you!
Security Identification Display Area (SIDA) Study Guide
https://www.panynj.gov › dam › airports › pdfs
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a week ago
"My opinion in which I'm entitled to last I checked."
This is the second time you've stated that you're ENTITLED to your opinion, in one mention, you believe you are entitled because you are American. Please cite the law which provides a legal right to you to have an opinion. Pro-tip: it doesn't exist.
So, I will assume when you say you are entitled to your opinion, you mean the primary definition of the word:
en-ti-tled
adj.
believing oneself to be inherently deserving of privileges or special treatment.
... yet, you denied that you were entitled, when responding to MY comment, which didn't name you at all. Odd, how you took my comment about entitlement to be aimed at you, specifically.
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a week ago
1 Love
I was under review for two months and had nearly given up hope (I wanted this job so bad it hurt!) when I got the "congratulations" email. I'm not saying it will also take this long for you, but as TPARamp said, don't give up hope! Good luck!
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Covid test results and vaccination statuses are not protected information. Why? Vaccination status is not a medical condition, therefor not protected under HIPAA 1996. Test results for a contagious virus, which is still ravaging the world, are also not protected because ... wait for it ... it's contagious. AND people who fly may be immunocompromised, may not be fully vaccinated (yet), or may be ineligible for vaccination due to age.
Disabilities, on the other hand, are NOT contagious. And the reason a disability IS protected information under HIPAA 1996, is because people are discriminated against, judged by, and treated poorly by many other people - as has been demonstrated in this thread.
So, even IF none of this were federally mandated, required, protected, et c - it's STILL the right thing to do. If anyone wants seat choice, they can certainly upgrade their ticket. If not, it seems that what you're really asking for is the undue/unearned entitlement you're accusing others of.
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I would suggest reaching out to your POC (recruiter). If that's who you meant when you said you reached out, I would give it a couple of days to hear back. They're super busy trying to get all of us sorted. My recruiter took about 3 days to reply when I asked about further info regarding my start date. I was overly anxious waiting for that reply, so I totally get how you're feeling (sort of, since your start date has already passed and mine is still up coming). But I would say to give it a couple of days before reaching out again, and keep an eye on your status as you have been. Good luck!
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I recall my recruiter telling me it could take up to 6-8 weeks after you get your finger printing completed for the background check to come back. Mine took about 2 weeks though. Throwing some positive energy your way so yours comes back earlier than expected as well!
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Some people are procrastinators, but if you're like me, you're a PREcrastinator . That's right, we don't leave anything to the last minute, we prepare waaaaaay beforehand! My official training start date is 5/16/22 at MCO and I am chomping at the proverbial bit to squeeze in as much info as possible before I begin!
Here is some information I've dug up that you may find helpful -
You need at least an 80% on your test to pass (and continue on)
You will need to pass the SIDA test as well.
The airport code test contains ALL of the airports that SWA currently flies into
The airport code test is not multiple choice. To the best of my understanding,
we'll be shown the City/State and will then have to type in the airport code.
We'll access SWA's LMS system.
Helpful links:
Shout out to Pattalamantez for sharing: https://quizlet.com/660389258/southwest-route-map-flash-cards/
Complete list of airport codes for SWA:
https://www.studystack.com/flashcard-3529128
SWA comprehensive quizlet info:
https://quizlet.com/search?query=southwest-airlines&type=sets&page=1
Sample SIDA test:
https://www.flywenatchee.com/wp-content/uploads/Basic-Airport-Security-Exam-1.pdf
SIDA study guide:
file:///C:/Users/TTUser/Downloads/SIDA_Study_Guide_033018%20(1).pdf
SIDA quizlet:
https://quizlet.com/256392592/sida-badge-test-flash-cards/
🤣
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2 weeks ago
OMGosh! Tysm for your reply! Stress level now at zero! Can't wait to work with all of you (or at least fly into your airport at some point 🤣 )
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2 weeks ago
Hi all! I've received my start date for CSA training (5-16-22), and the email stated that when I am closer to my starting date that SWA University will reach out to me with more information. As of this posting, that is only 10 days away, and I've yet to receive another email. (All pre employment / onboarding has been completed) Maybe I'm overly excited, but I am on pins and needles awaiting further instruction.
Can anyone tell me approximately when I should be receiving this email? Also, can any current CSA's describe the initial process? Do we train at the airport prior to Dallas, or should I expect my first will be the flight to Dallas? Eeeeek!
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