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04-20-2023
09:20 AM
04-20-2023
09:20 AM
It's unfortunate that you chose to turn over $640 of Flight Credits from canceled flights in 2020, due to Covid, into LUV Vouchers that expired this February and REFUSE to do the right thing and either further extend them or turn them back into Flight Credits that never expire. I'm furious.
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Southwest Airlines continues to monitor information from Boeing and the Federal Aviation Administration (FAA) on the impending 737 MAX software enhancements and training requirements. We remain confident that, once certified by the FAA, the enhancements will support the safe operation of the MAX.
We previously revised our flight schedule by removing the MAX through Oct. 1 to offer reliability to our operation and stability for our Customers. With the timing of the MAX’s return-to-service still uncertain, we are again revising our plans to remove the MAX from our schedule through Nov. 2.
By proactively removing the MAX from scheduled service, we can reduce last-minute flight cancellations and unexpected disruptions to our Customers’ travel plans. The limited number of Customers who have already booked their travel and will be affected by our amended schedule are being notified of their re-accommodated travel according to our flexible accommodation procedures. The revision will proactively remove roughly 180 daily flights from our schedule out of our total peak-day schedule of more than 4,000 daily flights.
We offer our apologies to our Customers impacted by this change, and we thank them for their continued patience.
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Categories:
07-14-2019
05:27 AM
07-14-2019
05:27 AM
Why you should not put the 737 Max back in your fleet even if its allow to fly: The plane has a design flaw. The software "fixes" are no such thing. They simply consist of software fighting a flawed structural design. Unfortunately, I have often flown the 737 Max before I was aware of this issue. Even more unfortunate and tragic, someone in my company died as a result of this flaw. She was in the Ethiopia crash. We all were put a risk for what? For Boeing to make more profits by using a flawed design rather than re-design. Greed over people, plain and simple. Before you did not know of this design flaw of this aricraft. Now you do. So the question for Southwest is, will you be as irresponsible as Boeing and put our lives at risk for profit? Or will you do the right thing and take this plane off your fleet?
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Yes, more advance notice is definitley appreciated, thanks for making the changes now.
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10-02-2018
02:30 PM
10-02-2018
02:30 PM
Why is SWA snubbing Orange County on all of the recent promotions? Started doing this several years ago and I unfortunately had to switch to UAL which I don't want to do again if at all possible.
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Grab your ticket and go! For a limited time, Southwest Airlines is offering a travel sale with domestic fares starting as low as $49, $79, $99, and $129 one-way, and international fares starting as low as $99 one-way to some of our most popular destinations. Don’t delay, this sale will only last three days, so head to Southwest.com now to book your flight.
These low domestic fares are available for purchase on Southwest.com starting Tuesday, June 5 through Thursday, June 7, 2018, 11:59 p.m. in the respective time zone of the originating city, for travel on nonstop, domestic flights except Fridays and Sundays from August 21 through December 12, 2018. Seats and days are limited. See below for restrictions and exclusions.
You may also book flights to international destinations with some of Southwest’s low international fares starting at $99 one-way today, June 5 through Thursday, June 7, 2018, 11:59 p.m. in the respective time zone of the originating city. Fares are available for travel on nonstop flights on Tuesdays and Wednesdays, from August 21 through December 12, 2018. Seats and days are limited. See below for restrictions and exclusions.
To see the list of available cities, prices, and to take advantage of these special fares, visit Southwest.com.
Fare Rules
Purchase from June 5 through June 7, 2018, 11:59 p.m. in the respective time zone of the originating city. Domestic travel valid August 21 through December 12, 2018. Travel to/from San Juan, Puerto Rico valid September 5 through December 6, 2018. International travel valid August 21 through December 12, 2018. Domestic travel blacked out August 31, September 3, November 16-27, 2018. Domestic travel is not valid on Fridays and Sundays. Travel to Florida and Nevada and from Florida to Nevada is valid only on Sundays through Wednesdays. Travel from Florida and Nevada and from Nevada to Florida is valid only on Tuesdays through Fridays. Travel to/from San Juan, Puerto Rico is valid Mondays – through Thursdays. International travel is valid only on Tuesdays and Wednesdays. Fares valid only on nonstop service. Displayed prices include all U.S. and international government taxes and fees. Points bookings do not include taxes, fees, and other government/airport charges of at least $5.60 per one-way flight. Seats and days are limited. Fares may vary by destination, flight, and day of week and won't be available on some flights that operate during very busy travel times and holiday periods. Travel is available for one-way Wanna Get Away® fares. Fares may be combined with other Southwest Airlines® combinable fares. If combining with other fares, the most restrictive fare's rules apply. Sale fares may be available on other days of week, but that's not guaranteed. Fares are nonrefundable but may be applied toward future travel on Southwest Airlines®, as long as reservations are canceled at least ten minutes prior to the scheduled departure. Failure to cancel prior to departure will result in forfeiture of remaining funds on the reservation. Any change in itinerary may result in an increase in fare. Standby travel may require an upgrade to the Anytime fare depending on Rapid Rewards® tier status. Fares are subject to change until ticketed. Offer applies only to published, scheduled service.
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Categories:
05-25-2018
01:26 AM
Great news! Who do we contact to request other inflight apps be added?!
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05-22-2018
08:31 AM
05-22-2018
08:31 AM
This was a Phenomenal Sale! My wife and I booked 4 Trips that would have normally been the price of two trips. Love It!!! Thank You SWA...... Keep it coming.
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04-20-2018
01:37 PM
04-20-2018
01:37 PM
I hope its better than your old one - I just got used to SW messing with me. And just try to get customer service - its a joke. Will never fly SW again. They will one day realize that there are other airlines that people can fly and then maybe...just maybe they will learn how to treat their customers.
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Grab your ticket and go! For a limited time, Southwest Airlines is offering a travel sale with domestic fares starting as low as $49, $79, $99, and $129 one-way, and international fares starting as low as $99 one-way to some of our most popular destinations. Don’t delay, this sale will only last three days, so head to Southwest.com now to book your flight.
These low domestic fares are available for purchase on Southwest.com starting Tuesday, October 10 through Thursday, October 12, 2017, 11:59 p.m. in the respective time zone of the originating city, for travel on nonstop, domestic flights except Fridays and Sundays from October 31 through December 19, 2017. Seats and days are limited. See below for restrictions and exclusions.
Customers may also book flights to international destinations with some of Southwest’s low international fares starting at $99 one-way today, October 10 through Thursday, October 12, 2017, 11:59 p.m. in the respective time zone of the originating city. Fares are available for travel on nonstop flights on Tuesdays and Wednesdays, from October 31 through December 13, 2017, and January 10 through March 2, 2018. Seats and days are limited. See below for restrictions and exclusions.
To see the list of available cities, prices, and to take advantage of these special fares, visit Southwest.com.
Fare Rules
21-day advance purchase required. Purchase from October 10 through October 12, 2017, 11:59 p.m. in the respective time zone of the originating city. Domestic travel valid October 31 through December 19, 2017, and January 3 through February 14, 2018. Travel to/from San Juan, Puerto Rico valid October 31 through December 7, 2017, and January 16 through March 1, 2018. International travel valid October 31 through December 13, 2017, and January 10 through March 2, 2018. Domestic and San Juan, Puerto Rico travel blacked out November 21-22, November 25-27, 2017. Sale fares to international destinations blacked out November 21-22, 2017. Domestic travel is not valid on Fridays and Sundays. Travel to Florida and Nevada and from Florida to Nevada is valid only on Sundays through Wednesdays. Travel from Florida and Nevada and from Nevada to Florida is valid only on Tuesdays through Fridays. Travel to/from San Juan, Puerto Rico is valid Monday - Thursday. International travel is valid only on Tuesdays and Wednesdays. Fares valid only on nonstop service. Displayed prices include all U.S. and international government taxes and fees. Points bookings do not include taxes, fees, and other government/airport charges of at least $5.60 per one-way flight. Seats and days are limited. Fares may vary by destination, flight, and day of week and won't be available on some flights that operate during very busy travel times and holiday periods. Travel is available for one-way Wanna Get Away® fares. Fares may be combined with other Southwest Airlines® combinable fares. If combining with other fares, the most restrictive fare's rules apply. Sale fares may be available on other days of week, but that's not guaranteed. Fares are nonrefundable but may be applied toward future travel on Southwest Airlines®, as long as reservations are canceled at least ten minutes prior to the scheduled departure. Failure to cancel prior to departure will result in forfeiture of remaining funds on the reservation. Any change in itinerary may result in an increase in fare. Standby travel may require an upgrade to the Anytime fare depending on Rapid Rewards® tier status. Fares are subject to change until ticketed. Offer applies only to published, scheduled service.
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Categories:
We are proud to announce that our loyalty program, Rapid Rewards®, once again ranked first in the annual Switchfly Reward Seat Availability Survey!
With no blackout dates and unlimited reward seats, we continue to differentiate our loyalty program from the rest, making redeeming for rewards flights simple, with more seat availability than any of our competitors.
In the survey, Rapid Rewards was named the loyalty program with 100 percent reward seat availability, keeping its position at the top for the 7th year in a row. Achieving a score of 100 percent availability is an even bigger feat than it sounds. This means that on every flight query run, Southwest had at least one reward seat available. The survey looks at the top 25 airlines' rewards programs, and while Southwest tied for first place, it actually did the best - offering a minimum of three flight choices for every query.
This year's survey findings show more than ever that frequent flyers are better served by the reward programs at value-oriented airlines - Southwest included. Along with the standard metrics that Southwest has succeeded in in the past, Switchfly recently began measuring "reward payback." Rapid Rewards blew away the competition here as well, with a 7.3 percent reward value per fare dollar spent - higher than 22 of the 24 competing airlines.
To view the full list and read the full press release, click here.
To book your next rewards flight on Southwest Airlines, go to Southwest.com.
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Prior to its inception in 2011, while researching and planning exactly how we would structure the All-New Rapid Rewards Program, availability was one recurring demand we heard from our Customers over and over again- you simply wanted to be able to use the points you had earned when you wanted, to go where you wanted, and the other programs didn’t allow that. So we listened. When we rolled out our new program, we touted “No Blackout Dates” and “Unlimited Reward Seats,” and those terms are not just marketing fluff- they are what differentiates us from all other frequent flyer loyalty programs.
For the fourth year in a row, Southwest Airlines has ranked number one on Switchfly’s Reward Seat Availability Survey with an outstanding 100 percent score—meaning on every flight query run, Southwest had a reward seat available! The survey looks at the top 25 airlines’ reward programs, and we tied for first with Air Berlin and Virgin Australia.
We also are proud of AirTran’s A+ Rewards program as it rose in the rankings to number three with seats available on 95 percent of the flight queries! The A+ Reward program award availability has risen 50 points on the survey since 2011, meaning fliers can now redeem seats on more AirTran flights than ever before!
To view the full list, please click here.
The Switchfly Reward Seat Availability Survey is based upon 7,560 booking inquiries made by the IdeaWorksCompany at the web sites of 25 frequent flyer programs during March 2013.
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03-22-2011
02:40 PM
695 Loves
Hey basketball fans - is your bracket a bust? Don’t worry, you can still come out a winner through Southwest’s All-New Rapid Rewards 10 Million Point Giveaway. Check out our friends, Dude Perfect, as they interpret the program in their own fun way. Then visit www.southwest.com/bigshot and enter for your chance to be one of 100 lucky winners to score 100,000 points in the new program!
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Bring back RR1. What a disaster. So sad.
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04-06-2011
10:24 PM
8 Loves
The new program is awful! It used to be one flight = one credit. Now my one flight only got me 390 points and I need 1200 for a credit....So I have to pay 3 times as much? The only reason I kept going to Southwest was so eventually I'd be rewarded, but I guess it's back to Priceline and Expedia to find the cheapest airline...one that doesn't break its promises!
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This "new and improved" RR program is so very disappointing. I too have gone out of my way to take SW flights exclusively and will not do that anymore. You will lose significant business from myself and others who went out of our way to fly SW due to a very easy, straight-forward and rewarding RR program. This new program is a complete mess, confusing and way over-complicated. It all comes down to the fact that you want more $/ticket and want to give out less- I get it from a business standpoint, but you did not take into account the business you will lose now because the program is not truly "rewarding" and the great reputation you built up that you are destroying.
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Ryan,
I just got 4 new drink coupons in the mail today. Thanks very much - it was an unexpected surprise for this rapids reward member.
Sometimes I fly business select (which gives a free drink on my ticket) in the morning and am not able to redeem my drink coupon (not good to drive a rental car after drinking). It would be nice if it was still valid on either my return trip at the end of the week where I am done driving and on my way home - or on a different trip like a vacation. Any way you can get that to happen?
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Totally agree with Bill!! (Freedom Award is BS!) Give back the Regular availability of Rapid Rewards seating with blackout dates!
As I wait for a reply from someone, again I picked up this months issue of Spirit magazine while traveling on Southwest Airlines as I do weekly. I re-read a line in the Star of the Month page that slipped past me the first time I read it and was again annoyed:
[ ..."Best Award Redemption", which recognizes the program that has the most frequent flyer award seats available for Customers to redeem. ]
Really?
Well, this number might be high enough to win an award from Inside Flyer Magazine, BUT, it's not high enough for me to make use of my rewards!
What does a Customer of Southwest (who is also a Rapid Rewards member, Companion Pass holder and "A" lister) have to do to get a seat using his Rapid Rewards?
I have tried countless times, months in advance, to use my Rapid Rewards to book trips to visit family or have them fly to visit me. The number of available Rapid Rewards seats currently available to Customers seems VERY limited. Most times when I do find an available seat with a Reward it's only for half of the trip I'm trying to book. Then I’m forced to pay to get a one way ticket on another airline for the second half of the trip.
What makes this lack-of-seats-inconvenience even sadder is, one time I had to PAY $405 for a second half of an itinerary ON SOUTHWEST because it was the cheapest. Why am I paying for tickets to book what should be, a free roundtrip book able with my large number of saved Rapid Rewards?
I (or any Southwest Customer) should not have to sit at the computer playing a game of chance in order to use their Rewards. It would be nice to see the number of available Rapid Rewards seats raised to a level where myself and others that frequently fly your airline might have a chance at booking one 3-4 months in advance.
Is that too much to ask?
Your Customers DON'T CARE about Freddie awards!
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