Southwest Airlines Community

@floridaguy wrote: If the seat is open and I want the seat, I sit in the seat.  That's my right.   Or just act like an adult and move on.    --TheMiddleSeat ... View more

@floridaguy wrote: You have control of the situation.  If the person argues with you, call the flight attendant.  If they stop you and otherwise block your path, have law enforcement come on the plane and file charges. Or just act like an adult and move on.    --TheMiddleSeat ... View more

Always fun to see how Southwest employees decorate for various holidays and events.  Thanks for sharing!   --TheMiddleSeat ... View more

Typically you are not allowed to get off, but it depends on the location and if staff is available to assist. Vouchers may be issued depending on the reason or timing of the delay.    --TheMiddleSeat ... View more

As they were left at the airport I would contact the airport's lost and found.    --TheMiddleSeat ... View more

It sounds like you booked through Southwest Vacations which is not part of, nor owned/operated by Southwest Airlines.  For questions about refunds you will need to work with Southwest Vacations.  If you entered the info incorrectly online I'm not sure what recourse you have here as the error was your making and was not noticed until the last minute.  If you called Southwest Vacations to make the reservation then perhaps you have some standing, but not noticing the mistake until the last mute creates some difficulty.  If it truly was an error created by Southwest Vacations you may be able to dispute the issue through your credit card.   I would not agree either Southwest Airlines nor Southwest Vacations is "struggling to stay in business", but that's not really relevant to the matter.  Your issue here is with Southwest Vacations and I hope they work with you to resolve it.   --TheMiddleSeat ... View more

Sure, file a police report, but it does seem a bit much to assume an employee took them. Plenty of other people could have seen them and picked them up.    --TheMiddleSeat ... View more

Yes, I've experienced this and it is frustrating. I don't remember how long it takes before the free change becomes unavailable. That seems like something @bec102896 might know.   Will the system let you make the free change to the same flight, clearing that out of the way so you can make the price adjustment?    --TheMiddleSeat ... View more

You did not state the reason for the delayed flight which is going to make a very big difference in whether there will be any compensation for the delay and resulting expenses. Without a reason for the delay you aren't going to be able to pursue this further. Also, this might not have been an oversell situation if you showed up late, past the boarding deadline. The seats may have been given to standby passengers when it appeared you were not going to be taking the flight. Your best bet in situations like this is travel insurance or utilizing the trip delay coverage provided by many credit cards. Assuming you did not purchase travel insurance I would look into any coverage provided by your credit card if you used one to pay for the flights.    --TheMiddleSeat   ... View more

Cookies    If you don't want any tracking use an Incognito mode.    --TheMiddleSeat ... View more

@DancingDavidE wrote: What's the tail, I want to track it down and get on it.   N8710M Currently on its way to DAL, scheduled to be in MCO on May 3rd.    --TheMiddleSeat ... View more

Just read that this plane is also the first to have in seat power at every seat! Woohoo!   --TheMiddleSeat ... View more

@wahkuoi Have you flown Breeze out of PVU? I'm just curious what that's like.   --TheMiddleSeat ... View more

You could call and ask, but I am not aware of a way to accomplish this without booking both people on one reservation.     --TheMiddleSeat ... View more

That's great!  It would be nice if you would share the story directly with Southwest so they can recognize the employees involved.  Use the contact us link below to send a message and include all the details.   --TheMiddleSeat ... View more

No plans have been announced, but you are welcome to submit your suggestions directly to Southwest.  Use the contact link below and send a message.   --TheMiddleSeat ... View more

Sorry, it's not clear to me what you are asking.    --TheMiddleSeat ... View more

Thanks for posting the terms. I agree, it does seem like the points should have showed up by now. Keep us updated.   --TheMiddleSeat ... View more

There's a lot going on there and Southwest has some great social media posts explaining a lot of the symbolism. Yes, a great livery!   --TheMiddleSeat ... View more

Without having been there, watching over your shoulder there's no way to tell if this was a system error or perhaps you didn't actually complete the change process. It's very unfortunate, but you'll have to go with what you're being told. Hopefully you are able to purchase another flight and get home. When you do get home you could write to Southwest and explain what you believe happened, they may be able to look into it afterwards. Use the contact us link at the bottom of this page and send a message.    --TheMiddleSeat ... View more

VPN? If so, disable it.  If currently connected to wifi, disconnect and use cellular.   --TheMiddleSeat ... View more

Are you outside the United States or using a VPN?   --TheMiddleSeat   ... View more

Numerous people have commented that they have had good experiences inquiring about these issues via Facebook private message.  Just an idea... good luck.   --TheMiddleSeat ... View more

I suspect a little more patience will be required.  Yes, I understand the terms say 4 weeks, but Chase, Southwest, and the process of how they interact to post points like this always seems to take a tad more time than stated.  If it were me I would wait for one more week, that makes 5, then reach out to Chase.  I don't have the terms for that promotion, if you do it would be great if you could post them.   --TheMiddleSeat ... View more

@SC1 the promotional Companion Passes are typically awarded shortly before the period when the pass is available to use.  In this case, that appears to be August 15 so I would expect the pass to be ready to use sometime within 30 days of August 15.  The official terms and conditions of the offer may have more info if you happen to still have them.   --TheMiddleSeat ... View more

I wasn't impressed with WalletHub's criteria and didn't think it fairly/accurately rated any airline.   --TheMiddleSeat ... View more