10-18-2017
05:53 PM
10-18-2017
05:53 PM
Yes, the $50 fee is per child, one way. BTW, no one from Southwest is going to "sit with them", instead someone will occasionally check on them. Here's info from the unaccompanied minor terms and conditions: Once seated, a Flight Attendant will visually observe and/or communicate with an Unaccompanied Minor periodically as other duties allow, but Unaccompanied Minors are not monitored continuously throughout the flight.
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10-17-2017
10:11 AM
10-17-2017
10:11 AM
I know exactly what error you're dealing with. The reason you're getting that error is because you have to delete your rapid rewards number from the reservation. When you go in to change the name of the passenger on the ticket, you can also delete your rapid rewards number from the ticket as well. Hope this helps.
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10-16-2017
05:30 PM
10-16-2017
05:30 PM
No, Southwest does not have interline agreements so you would need to pick up your bags at baggage claim after your Southwest flight, then recheck your bags with the other airline. Being able to check bags through to your destination is one great benefit of flying an international carrier's domestic partner.
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10-14-2017
01:57 PM
@GIJOE23 I suggest you remove your confirmation number from the post and give Southwest a call to discuss your refund.
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10-13-2017
01:16 PM
10-13-2017
01:16 PM
If the reservation was cancelled because of a multiple flight conflict, people have reported being able to reinstate the cancelled reservation by calling and requesting the reservation be restored. Give Southwest a call and they should be able to provide explanation and hopefully reinstate the reservation. Report back what you find out.
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10-12-2017
06:14 PM
Hey all!
@CareforNOLA, @TheMiddleSeat, @DancingDavidE, you've got it right. It's a compass!
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10-11-2017
01:10 PM
10-11-2017
01:10 PM
TSA "randomly" assigns pre-check status to some people who have not gone through the formal application process. It appears that's what has happened in this situation. The 14 year old could go through the pre-check line, but other members of the family without pre-check on their boarding pass cannot. If an adult had pre-check, children age 12 and younger could go with the adult. In your situation I suggest you ignore the pre-check status and all go through the normal security line. Biggest issue I have seen for people that haven't traveled recently is attempting to bring liquids and gels in their carryon. You can read more about the rules here: https://www.tsa.gov/travel/security-screening/liquids-rule
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10-10-2017
09:03 PM
10-10-2017
09:03 PM
Never say never about any destination, but Southwest hasn't publicly expressed any interest in going to Europe. As the range of the 737 continues to improve I think all options are on the table, although more obvious choices include Canada and Hawaii. How many packages of peanuts would it take to sustain someone on a flight across the Atlantic?
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10-10-2017
08:59 PM
10-10-2017
08:59 PM
A city pair not being included in a sale does not mean the city pair is no longer available as a non-stop flight. Southwest frequently excludes certain nonstop destinations from sales. However, if you look at the list of cities on sale from LAX on southwest.com Cabo San Lucas, Cancun, and Puerto Vallarta are all included.
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Nope. Southwest has said many times that they have made the decision to forgo power ports or any other equipment at the individual seat as a means of reducing weight and keeping fares low. I don't expect them to change so purchase one of those USB battery packs, they're very small and can provide multiple charges to a phone or other devices.
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10-04-2017
12:37 PM
Take a look at this previous post, it should answer your questions. If you have more questions please feel free to ask https://www.southwestaircommunity.com/t5/General-Travel-Policies/Price-drop-and-early-bird-check-in/m-p/56296/highlight/true#M1607
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09-29-2017
07:47 PM
09-29-2017
07:47 PM
The response to you got from Southwest is accurate. If you cancel a Wanna Get Away fare ticket that was paid for (not obtained with points), the credit can only be used by the original passenger. Having/using a Southwest credit card to make the purchase makes no difference. How would other airlines handle this? First they would charge you a fee to reschedule the flight, then most likely another fee to change the name. In the end you pay more in fees than you paid for the ticket. Perhaps informing the ex-friend about the credit (which can be used within a year of the original purchase) will help patch things up between the two? Or don't tell them and the credit will be wasted.
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09-29-2017
01:23 PM
Tickets are not transferable. Assuming you purchased Wanna Get Away tickets, you'll need to cancel your husband's, and the funds will be reserved for use in his name only for one year from the date of purchase. If you happened to use RR Points to book the flights, you can simply cancel your husband's and the points will be redeposited into your account, and can be used to book your daughter's ticket.
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09-28-2017
10:54 PM
Double post... let's use this one instead: https://www.southwestaircommunity.com/t5/General-Travel-Policies/Transfer-ticket/m-p/60858/highlight/true#M2435
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09-28-2017
08:47 AM
There's no alert, but you can find updates here: https://www.southwest.com/air/flight-schedules/index.html They usually post the next schedule extension date shortly after an extension occurs. Currently the site says "We are currently accepting air reservations through June 5, 2018. On November 2, 2017 we will open our schedule for sale through August 12, 2018. This date is subject to change! Please check back frequently."
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09-27-2017
07:58 PM
@Michaelduffcarr,
Thanks for posting your question in the Community! Glad you found your answer quickly!
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09-27-2017
03:35 PM
I think the issue is that the three month period will end in December, so it's pretty likely that the points can't be delayed until January.
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09-21-2017
08:03 AM
Sorry to hear that @nutsoverSWA you have had a bad run in the luggage department. The gate agent won't re-issue a boarding pass, but they will probably check your identification if you are allowed to deplane. You can get up and use the plane restroom during the break after the through passengers are counted. And I'd encourage you to bring a snack from the origination airport for later.
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Are you trying to get points for a flight you flew but didn't get credit for? What do you need help with? You can request past flight points for up to 12 months after your flight. To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards. Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account.
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The passport idea is great, and if you have Global Entry that ID card is also valid at the TSA checkpoint in lieu of a driver's license. (I actually had been planning to use mine as primary ID at TSA if Illinois didn't sync up with the Real ID requirements.)
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09-19-2017
12:27 PM
09-19-2017
12:27 PM
Thank you for your reply. I successfully booked her flight with no problems.
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09-19-2017
11:39 AM
The only time I can remember having a discount code to use was after the big IT meltdown in July 2016 so it's not a common practice and codes aren't readily available. Thanks for volunteering to serve, but looks like you'll be paying the same fares as everyone else.
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09-19-2017
11:33 AM
09-19-2017
11:33 AM
Hey @brettnussb, how did this situation work out for you?
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09-18-2017
10:42 AM
I'll add that if you take it as a carry on TSA may wish to have it out of the box during screening.
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