I would just look for the cheapest RT flight in a day and do that
depending on your departure city some places have good deals AUS/MSY sometimes is $39-$59 as an example
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Southwest has been making schedule changes for January and February flights. Usually they would rebook you on the next flight unless they have cut the destinations completely. I would recommend searching your departure arrivals cities again to see if any other flight within 14 days of your original departure works for you.
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11-21-2023
05:04 PM
11-21-2023
05:04 PM
Yep I’ve done it online for several months I know when it was first introduced you had to call but during December of last year I was able to someday confirmed on the app made changes during that rough week easier.
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11-19-2023
10:25 AM
11-19-2023
10:25 AM
I’d look at the low fare calendar to see which city has the best deal usually I find a good deal to LAX from MCO since Delta is a competitor so sometimes you can get a nice deal there.
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After you entered the code with the RR number and claimed the points did it send you a confirmation email or show a confirmation page? Did you enter the RR number correctly?
I would reach out to Southwest by clicking on the contact us link at the bottom of this page and hopefully they can figure out the points
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I heard sams has it too I’ll have my fingers ready to buy them.
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It’s still strange to me that if your fine with the new flight but later the price goes down you can’t reprice without calling because of the free change message
maybe they can add a accept change button but still allow the free change later if needed.
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11-14-2023
06:29 PM
11-14-2023
06:29 PM
So last night I got several schedule change emails but I noticed something different this time on the app. I can change my flight for free 2 times
you used to only get 1 free change is this new?? Anyone else notice this?
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Hurray for those LAS reserve FAs for the quick fix and only a slight delay I’ve seen similar situations and then it became a 2 hour delay or cancellation I’ll take a 33min delay any day over that.
Where’s the next trip taking you?
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glad that Southwest took care of you during the unfortunate maintenance return. Those are not fun glad to hear my AUS folks were honest and helpful when everything was going on. Being upfront and honest is the best way to keep customers
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11-01-2023
03:07 PM
11-01-2023
03:07 PM
If you are asking in hopes Southwest would offer such a pass I highly doubt it even after the last December mess planes are still booked to capacity (at least most of the 100 segments/64 one ways I have taken) this year have been full or almost full
If they did a pass like that they would probably get bad PR for never having available flights day of (to popular destinations)
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As of this posting (5:30pm 10/26) there are 4 seats left on the 1:55pm flight.
do you have A list or WGA+ fare if so you can do same day confirmed at midnight day of departure
Keep in mind as standby you may not be given a boarding pass until boarding has begun so odds are you will be in a middle seat for 2 hours in case that’s a deal breaker for you.
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Looks like you will soon be able to fly BUR to SAT (San Antonio TX)
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10-20-2023
11:45 AM
10-20-2023
11:45 AM
@DancingDavidE wrote:
@sashalung wrote:
Two days ago, I called SWA to request the cancellation of my outbound flight to LAS because my son fell ill, and, when I tested myself, the T line on my COVID test was sort of pinkish. I still wanted to keep my inbound (return) flight but didn't know how to manage it on the website. A customer service representative informed me that my reservation was canceled, and the miles would be credited back to my account.
However, yesterday, shortly after my original flight departed, I received an email stating that I had forfeited my miles by not canceling in time. When I called SWA today, a young lady accused me of lying and claimed that I never called to cancel. I have been a loyal customer for approximately 30 years, hold two credit cards with SWA, and this is the treatment I receive.
I'm curious if anyone else has experienced a similar situation. We have no control over their phone records; moreover, their phone system doesn't even allow outgoing calls (I was disconnected from the representative three times today, and nobody called me back). Yet, they expect us to believe that their records are flawless.
Punishing clients for being cautious and choosing not to board planes when they aren't feeling 100% seems strange, to say the least.
In fact my wife is on the phone right now to cancel one leg of a RT flight and the wait time is three hours. If only she listened to my advice on this too. 🙂
The system issues yesterday made it hard to get though on the phone you should be able to cancel one leg on the app though.
and you mean you didn’t share your A List phone number with your wife
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You will only be able to use 2 vouchers plus a credit card for the reservation. Vouchers don’t cover taxes so in your case find a flight costing about $130 apply the 2 $50 vouchers pay the tax. When you then go to cancel the flight request the taxes be refunded to credit card (since that is refundable within 24 hours of booking)
next repeat one more time with voucher 3 and 4 once you cancel that you can use the 2 confirmation numbers to apply anytime you want later on and you technically got out of the taxes this way as well if you end up booking a $200 ticket later on of course if the price is higher than your 2 travel funds you would just pay the difference by credit card since you can only have 3 forms of payment on a reservation.
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@SoCalFlyer97
I think they might be a new hire and trying to figure out how they can get on flights with other airlines which is probably something they would need to ask to their supervisor or other co hearts since we won’t know how to do that stuff as customers.
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10-17-2023
10:28 PM
10-17-2023
10:28 PM
You could pull up your Google timeline from the Google maps app if you have the tracking turned on which has everything time stamped on where you were at X and Y time
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Hopefully it doesn’t create too many A List members since they only have 45 A spots (behind the 15 BS folks) and with assignment of other passengers on an A List reservation that takes up more spots as well
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10-11-2023
11:10 PM
10-11-2023
11:10 PM
You can book a flight with a voucher then cancel that flight that will then be a travel fund that doesn’t expire.
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Who books a flight for 6am then returns 3 hours later: ME! In fact I just did it 2 weeks a go to get the companion pass and 5 people right around me on the plane were doing the same thing it’s actually more common than you think which is why an airline won’t assume you made a mistake and auto cancel same day returns.
it’s always best to look at your email confirmation when it arrives to avoid these issues
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Keep in mind Monday is a holiday so it might arrive Tuesday/Wednesday. I have noticed with some companies when they create the shipping label they mark as shipped even though the item is still in their possession. Maybe once it leaves the lost and found it will generate a tracking number?
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MCO-STL full flight with only 2 preboarders 1 in wheelchair 1 slow walking I didn’t see family boarding since I got A boarding.
Did have another strange experience though. So original flight delayed so called to change my group of 4 to the earlier non stop well thought everything was taken care of until we get to the airport and only 2 of us were confirmed even though at the time of the change 4 seats were available and we got 4 confirmed emails well 2 on standby and 2 seats left after a supervisor got involved we were told too bad so I get to go layover style now while others in my party arrive 2 hours earlier. Fun times. Agent at A List desk was not helpful in trying to fix the phone agents mistake
luckily I don’t mind layovers but would have been nice to fly all of us together.
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I’ll be interested to see how it goes on my flight tomorrow.
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10-05-2023
02:37 PM
10-05-2023
02:37 PM
Since your not planning to use your voucher I’m sure i can find a good home for it
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Have you ever thought about booking hotels though a hotel loyalty program to earn those points and get status for free upgrades and other perks?
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I don’t work for the airline or the airport I just know how air travel works and weather will mess up airlines when weather occurs.
go to ATL or even DFW during a storm like DAL had last night you would see the same problem with American, Delta, United, or any other airline. There are only so many baggage people and so many carousels an airline can use.
ground crew and the BSO employees are different you most likely won’t deal with the ground crew.
they can ship your bag to you if you live so far away.
how do you know the other 17 flights arrived after you? Maybe they were all diversions that would have arrived before you so they were on the priority list for get them their bags. Another thought maybe they had few bags while your flight had more bags so you’re could take longer to get off the plane
either way you can send a message to Southwest though the contact us link at the bottom of this page and maybe they can issue a voucher or something for your inconvenience or at least document the issue
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@dfwskier wrote:
I have not seen it as an e-mail or on the website or the app.
I didn’t get an email I just happen to see that pop up only when I searched for the flight
one of those why not advertise the promotion by email to the selected people to try and get the sale
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10-05-2023
10:26 AM
10-05-2023
10:26 AM
Did you get the new snack on your AM flight?
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I notice this when I look up flights on the app
example I searched was AUS-MCO December 12th
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