Southwest Airlines Community

@desnda93,  @DancingDavidE has the best advice.  Consolidate two things into one, and then you will have the one carry item and the one personal item.  Once on the plane, you can quickly remove your purse from your bag before you put it in the overhead bin.     Ironically, you have to get on with two but can exit with three, so as long as you can combine down to two before getting on, you should not have a problem.  It might be good to check the measurements of your makeup bag to ensure that it will count as a personal item.     I hope that is helpful.  Keep in mind that if you have a connection, you will have to “re-consolidate” before boarding the second plane.  Fortunately, it is unlikely that you will have to go through security screening again, but not a guarantee because it depends upon the airport and flights.     Good travels!   ... View more

@mkinser wrote: I'm curious about WGA fares being completely sold out.  I'm looking to book MKE-SJU round trip for 3/22 - 3/31.  The WGA fares have been "sold out" for months.  Every flight on 3/20 has WGA fares so I am assuming that SWA just has them locked out yet for the dates I am looking at.  Quite possible - either they are expecting these to sell at the higher rate, or some high percentage of the plane has already been sold.    @mkinser wrote: .... Can someone please tell me typically how far in advance SWA opens up these fares?   No - the fare may be opened up, this could depend on expected demand for flights those days, fares already purchased, and competition with the other guys for these routes.   We can say that often these fares may be opened back up but not any specific time, or if this particular route may not be opened back up.    There is always the option to book now - which it sounds like would be a refundable fare, and then refund and rebook if you do catch a WGA availability.     ... View more

@Jojeff,  There are some flights that are used as commuting flights, so even as an A-Lister, I would get Bs at times.  A flight might be full of A-Listers (and at times, there might be over 45 on the same flight).   as @chgoflyer mentioned, you can always board when they call for family and A-Listers who have not yet boarded. So basically, you can be A-61 versus B-1.  Sometimes if I have a B boarding pass, I even line up behind A-60 rather than standing in the family boarding area. The advantage there is picking a potentially quieter spot on the plane. (Orlando FL is the typical airport where I do that because family boarding area can be crowded.  I am still in line at the spot at which I am supposed to board, so gate agents have not yet complained though I have had to wait until they make the announcement.)   Safe and fun travels in the future to you. ... View more

I would also like to add......   God rest his soul and my condolences to the Kelleher family.    Not every family is as well off others...and even if you are well off,  it would be a huge burden lifted, when needing to make last minute arrangements to get family members to their love one's homecoming service?   A bereavement discount would be an awesome relief to a very stressful time in a families life during the mourning period. ... View more

Started at the gate now we here! Congrats Tracy and Johnross! Looking forward to the amazing future of the both of you.  ... View more

I have been flying with Southwest since its first year. First flight was from Love Field to San Antonio and back to visit a customer. Walking out the ramp I was handed a fifth of Wild Turkey by none other that Herb himself. Being a Scotch drinker I unfortunately gave it away. A few years later I was on a flight where he was  helping the crew clean up the plane. An amazing man who created an amazing aairline. I wish him a great, beautifu and Blessed journey.   ... View more

@Pattijb15   Unfortunately There is not a way to get new coupons in exchange for the expired ones the only way to get new coupons is to fly 10 one way flights.   Blake  ... View more

As for the careful wording, something like "Our records indicate that you missed a leg of your flight.  We hope that you made it to your desitination safely.  Within 24 hours we will need to cancel the remainder of your trip unless we here from you about the status of your travel..."  Yeah, that probably opens up a can or two of other worms, but at least it would be a helpful alert that something weird happened.    I definitely would be expecting an email if something like this happened, ESPECIALLY if it was a SW employee (or software) who rerouted me or had to adjust my trip on my behalf.  We've been really fortunate with SW so far, so I haven't had to experience any changes quite like this to date.  I would probably blindly think that if they rerouted me, they adjusted the whole itenerary accordingly to look out for my whole trip.  Now, i will make a point to spend the time to go ask, if anything does happen.  ... View more

If you did make the flight you can always let southwest know in the web site about your experience and let them know what you experienced. I don’t think you will get a refund but you might get some sort of compensation for the time you had to wait so I would suggest to do it!  ... View more

Careers.Southwest.com is the address for applications.  Kelby Tansey posted a write up earlier in 2018 about the website.     Good luck and I hope the process goes well. Keep in mind that the company usually gets many more applicants than jobs available.   You might also want to go back and edit your post to remove your phone and email because this is a public customer to customer forum.  ... View more

Admin here - just wanted to say "thanks" for the great responses so far on this important and sensitive topic!  @tconroy, thank you for posting your question on the Community!    ... View more

@pomarcel,   I love this question! Thank you for posting!   ... View more

The baggage agent should be able to check your bags through to your destination, regardless of confirmation numbers. (Note that if you do have a single confirmation number this won't be an issue at all -- you'll even be able to use the kiosk to self-check your bags.) This does require additional effort on the agent's part, and I've learned that, following the system conversion, some agents know how to do this and are willing to assist without issue, and some others unfortunately are not. If you are polite, patient, and persistent you hopefully won't have a problem. Please do come back and let us know how it goes! ... View more

@andreajenkins22 I cheated once with Delta and was almost swayed.  BUT I LOVE LOVE LOVE Southwest.  We had goods seats and snacks BUT my loyalty will always be with SWA ... View more

As @CareforNOLA said, you have to pay atention to when points will actually hit your account. The most predictable is flight related points. $1000 in business select fares earns you 12,000 points, and they hit your account almost instantly.   Rent car points hit your account pretty promptly, but not always in the correct amount. Dining points are more variable. Hotel points are more hit and miss - especially those with big point totals. Never used the shopping function, so I can't speak to those. ... View more

Thanks DancingDavidE, switching to a different browser did the trick! ... View more

@eddiesports wrote: Why do we bother paying extra for early bird check-in if we still get B's!!!! So you don't get Cs   So you don't have to worry about checking in exactly 24 hours before flight time so that you won't get Cs ... View more

Congratulations Bill! I also remember those early-90's days when Schedule Planning was probably just you, Pete, John, Brook and maybe Lee? Dartboard schedule planning!   Charlie ... View more

I hope that all goes well for you.  I sit in airplane seats probably 100 times per year, and although I cannot promise there won’t be a problem, especially with weather issues, I can say that I personally have gotten home every time — sometimes with delays, but that is part of the business.  The odds are in your favor, the crew is trained for your safety and I hope you have a great, relaxing flight.  Bring something that will distract you from thinking about the flying, and I truly hope all goes without a hitch — like so many flights every day. ... View more

This was helpful.  Thank you. ... View more

@DancingDavidE, I see your point.  If people buy EBCI anyway and they still get mid B, there could be even more disgruntlement at the airport.  People who are already angry about the pre-boarders could really ramp up the anger.   ... View more

@vetriselvan,  If you are staying at a hotel, I suggest calling and asking if you can ship 2 or 3 boxes to them before you leave so that they arrive while you are there.  Less hassle for you and probably less cost.  Most hotels will accept shipments because they are used to hosting meetings.   Good luck and safe travels.   ... View more

@CareforNOLA wrote: Speaking of age 21, my daughter has had her RR # since below age 1 ( because of out of town grandparents).  She just received her first set of drink coupons—the first quarter that she was the eligible age.  As a regular recipient of the quarterly envelope myself, I found it a bit sentimental when hers arrived.  Reminded me of all the flights to all the places we traveled on my miles and companion pass with Southwest Airlines.  Many miles and 21 years together so far.  Thanks, Southwest! One and a half for ours...we were enjoying the lap child arrangements but she was getting so big I got a RR account for her early just in case. I think she's mostly been on points so far though, maybe one paid flight.         ... View more

@eam121612 wrote: Hello!   I will be flying in January with my twin boys. I will need to take along two backless booster seats, as well as two umbrella strollers. What's the best way to do this? Check the strollers, and bring the boosters as carry-ons? (I know they can't sit on them on the plane). Or should I put the boosters in one of my luggage bags and check them as one of our carry ons as well?   Thank you! You could buy a couple of the Southwest big blue bags and put both umbrella strollers in one, and both boosters in another, or else put the boosters into regular luggage and check them.   Among your group - i saw your later reply that there are several adults and the two kidws - each ticketed person gets two bags. Then if they are lap children you get two extra checked bags for baby gear. Even for older kids you get an extra allowance for strollers and car seats specifically, so these items could be +2 and +2 checked bags for you plus the regular 2 per person.    I would say pretty common to check them, either at the gate if you'll be using the strollers in the airport or else curbside the whole lot of it for easier navigation at the airport.   Not much reason to carry onto the aircraft unless they are fragile in some way, or valuable - regular checking is I believed reported to be over 99% baggage gets delivered, gate check must be nearly 100% and carryon is obviously up to you, 100% in theory. If fragile then gate check or carry on.             ... View more

Thank you i will do that. Safe travels as well.  ... View more

Bummer, but thanks for the info @CareforNOLA and @dfwskier! Glad I didn't just cancel before checking first. ... View more