Southwest Airlines Community

Alternatively you could call Southwest and have the agent make the change for you ... View more

@BullsFan wrote: what browser are you using- I'm using firefox and can not get it to activate the submit button!   Thanks Chrome works fine.   ... View more

@SoCalFlyer97 wrote: ...now allowed me to book my remaining BDAY promo flights on my desktop now instead of mobile-only 😊   Okay...I don't think the contest game had anything to do with the device policy change from yesterday but being able to book the promo flights on my desktop makes it much easier for SoCalFlyer97 to utilize BDAY!   Yesterday's mobile/app only was an "Early Access" to today's sale that can be booked via web 😊     ... View more

I also have this issue -- not in my spam folders. Not blocked senders. Nothing like that. There are several threads in the community forums where this happens and it appeared it was a Southwest issue then. Probably similar now if many people are having it. ... View more

Here we are in 2024 and still having this issue. I use yahoo and get emails like the confirmation for creating this account. But won't get any confirmation emails. The SW help person I spoke with before said it was an issue with Yahoo and had me switch to gmail. But then when they merged two different rapid rewards accounts, it moved it back to Yahoo and now I'm back to not getting emails. Yes - I could swap it to gmail again but I'd prefer to keep all my flight info at one email address. ... View more

Folks use of the words , "All the time" and "Frequently" are pretty subjective on this and other forums. my 2 cents, Safe travels ... View more

Sorry to hear of your medical issue -- hope you have recovered or are recovering.   Also sorry to hear of your troubles with Southwest Vacations. When things go as planned Southwest Vacations is great, but they are far less than great when things do not go as planned.   ... View more

I don't think TSA would allow that. ... View more

Thank you for your response...That is what I thought but, in the past I bought a ticket for my dad and myself and they both were under my account... ... View more

I have always been curious about this...   Why do people do this on an airplanes? ... View more

I dont think ANYONE has an issue with people like you preboarding. This is exactly what the system is meant for. You must also be aware there is much abuse. ... View more

@HendersonVic wrote: Thanks for the reply and where to send the idea to Southwest. It may take some doing by the airport to honor the request, possibly re-route the electrical outlets and place 60 seats, back-to-back, so passengers can sit and wait in a comfortable manner. Fifteen minutes (15) before boarding begins, they ask all passengers to start taking their "assigned seats" to help move the boarding process faster. Sending passengers fifteen at a time helps unblock congestion getting on the plane and in the aisle- as passengers place their carry-ons in the overhead compartment. It may get some getting used to and there will be some growing pains for sure, just like any other change. At O’Hare for instance the gates are all shared use by the airlines so the seating thing would not work since Southwest may change which gates they use.   There may be a logistical issue as well with sixty seats per gate taken up for this purpose, some locations are so tight there is barely room for sixty seats in total.     ... View more

@alexa57762 wrote: It was a long day taking Flight 1584 from Chicago to Orlando.  The flight had been delayed for over 2.5 hours.  When we disembarked, I left the plane, rode the trolley to the departure and headed to baggage claim when I realized I didn't have my phone. In a panic, I went to the information check and that person suggested I work with a counter agent.  Niq was the sole agent at that hour and he started the process of telling me the steps of relocating my phone.  He was told to fill out a form online to reclaim the phone from lost and found.  Of course, with no phone I could not do that. I gave Niq my number and he dialed it several times to see if an employee would answer to no avail.  Niq suggested I get my luggage and he’d reconnect with me at the check-in counter in about 30 minutes, while he continued to relocate the phone.  We met later after I retrieved my luggage and I found out that Niq went away and retrieved the phone.  I was elated.  Our phones are our lifelines is this day and age.  Like most of us, I cannot do my job with it.  I am so grateful to have run into my very own Saint Niq, who was certainly saved the day. P.S. I would be remiss not to mention Niq's helpers.  I have a message on the lock screen with my wife's number.  She told me that two people called her to let her know that someone cleaning the plane discovered the phone.  I don't have their names, but know you have incredible people working at Southwest and they are appreciated. Beautiful story 😊. Thanks for sharing!   As @dfwskier mentioned, be sure to let SW staff know directly either via email or on SW's Facebook or Twitter/X page so that your praise can be processed. Great to see wonderful stories like this on the discussion forums. ... View more

Yes, you can check a packed cardboard box as one of your pieces of luggage when flying. Many airlines allow this, but make sure the box is sturdy and securely taped shut. It’s a good idea to use custom cardboard boxes designed for shipping, as they are more durable. Check with your airline for specific size and weight limits to ensure it meets their requirements. ... View more

I'll agree with that. I've probably flown into Denver (both Stapleton and DIA) 100 times and I wouldn't describe the amount of turbulence as materially different than other airports I've flown into. ... View more

You could dispute the charge with your credit card company. ... View more

Never knew this, thanks for sharing! ... View more

Congrats on the promo and safe travels! ... View more

Congratulations!! ... View more

@kasey97 wrote: I have conclusive evidence that I renewed my status in late 2022, and my KTN did NOT change upon renewal.   Greetings All: For the record and to clarify, I most likely had a misunderstanding and have posted a misstatement and advised the OP that KTN's change upon Global Entry renewal. Actually, numerous source reference docs indicate that if one has TSA PreCheck and then later enrolls in Global Entry, a new KTN number is assigned for Global Entry. US Passport numbers also change upon renewal, but there were no docs supporting my initial statement of Global Entry renewals changing the KTN and I likely had a misunderstanding of that policy when I signed up for the program. Also for TSA PreCheck renewals, TSA advises that the KTN does not change.   Hope this makes better sense. ... View more

Create a RR account for your daughter.  Then for future ticket purchases that are paid with $$, purchase WGA+.  Its only like $15-$20 more.  If your daughter has to cancel, the travel credit can be transferred to you. ... View more

Sorry to hear of your disappointment.   When you find out that the grasss really is not greener on the other side of the fence, feel free to come back. ... View more

Yes, you are right. ... View more

Lucky you! If most of my flights were direct, it would be a no-brainer - unfortunately, most are not... Thanks! ... View more

Massive abuse by people gaming the system. These are the parasites of society. ... View more

Last time I flew with a companion (roundtrip ticket) Wanna GetawayPlus, we changed our return flights day of. I cancelled my companion pass then rebooked mine, but had to call customer service to rebook companion. They said it was because we already completed the first leg of our trip. So my question is, on a One Way flight can I cancel companion and rebook online if we have already checked in, or do I have to call customer service again? ... View more

Sorry to her of your problems.   The reality is every domestic airline handles these situations the same way. So, if had been  flying Frontier, or Almerican or, yes, even Delta, the situation would have been much the same.   Southwest does not lose many bags, but it does lose some.    Yes you are absolutely right about using airtags. ... View more

Reach out to Southwest and they will combine the accounts for you! ... View more

Southwest is short of planes. More are retiring faster than Boeing can deliver new ones. I wouldn't be surprised to see the route come back after that situation is recified. When wil that be? Good question. ... View more

Congrats ofn your new job that starts tomorrow.Hope you have an enhjoyable career. ... View more