Southwest Airlines Community

You can alsoDM the airline on social media! ... View more

I posted a couple hours too soon. I just received my 12/31/2023 bonus today so just under the 8 week mark. ... View more

Most of the folks here are customer based, so heads up if that's why you don't get the most detailed responses. The resources should help! ... View more

LUV this, and totally agree! 🙂 ... View more

@Tagurit56 wrote: I know this question was posted a while back but I needed help with this issue. Finally, I figured it out. You need to cancel the reservation, and it will allow you to select passengers to change flights. Once you make your selection, Southwest provides a different confirmation number, and you can rebook all the groups. I hope this helps. So you started out saying "cancel" and it offered you to select passengers, and then before canceling you were able to change those two instead?   I'm not quite following for sure and wanted to clarify what you did.     ... View more

Might be best to call PayPal, or if they can't help, chat with SWA via Contact Us button below. Chances are if you cancelled right away, it never posted. ... View more

Just like Knoxville Tennessee, SWA has no interest in those locations, either. ... View more

This is mainly a peer-to-peer forum! Might be best to contact HR/your contact. ... View more

@AndrewDoss wrote:   I hope this letter finds you well. I am writing to express my deepest gratitude for the extraordinary care and love that Southwest Airlines consistently extends to my family during our flights.   As someone who understands the heartache of having loved ones separated by distance, your airline has become more than just a means of transportation for us. Your team's commitment to going above and beyond in providing exceptional service has created a sense of comfort and warmth, making each journey with Southwest Airlines a truly special experience.   In an era where genuine care often takes a back seat to efficiency, Southwest Airlines stands out as a beacon of compassion. Your staff's unwavering dedication to ensuring the well-being of passengers has not only alleviated the challenges of traveling with family but has also left an indelible mark on our hearts.   The love and consideration exhibited by Southwest Airlines have inspired me in ways beyond measure. The impact has been so profound that I have recently applied to for a part time position. I believe that joining your team would be an opportunity to contribute to a company whose values align with my own – compassion, dedication, and a commitment to making every journey a memorable one.   In closing, I want to express my sincere appreciation for the outstanding service your team consistently provides. Thank you for being more than an airline; thank you for being a source of comfort, joy, and connection for my family. I eagerly anticipate the possibility of being a part of the Southwest Airlines family and contributing to the legacy of care that sets your airline apart. With heartfelt gratitude, The Doss Family     @AndrewDoss  Thank you for sharing this beautiful story to the community. LUV it! ... View more

If you're purchasing the seat for your toddler, then it should be fine (and similar to a carseat). Safe travels! ... View more

Traveling with a wedding dress is a whole new level of adventure, right? I also had to travel with my dress and men's wedding suits once. I remember securing that extra seat for these, too – I had a mini celebration with the flight attendants. Safe travels on your dress escapades! ... View more

@JP66 wrote: As a customer for over 50 years, I have seen changes in the RR program. You used to fly four RT or 8 flight segment to earn a free flight to anywhere. There was no A-list BS and the Early Bird add on fee didn't exist.     And what does any of that have to do with your confusion about qualifying points?  Oh, and I'm not a 50+ year SW customer -- just a 46 year customer...   edit add: the A-List program came into existence 17 years ago. Have you been confused about how to achieve A-list for the entire 17 years? ... View more

@BillKunde wrote: Southwest seems to be expanding their presence and holds the majority of existing flight operations out of the airport. It’s not as large as it is at Orlando or Lauderdale, but is Tampa considered a focus city? According to Wikipedia: no https://en.wikipedia.org/wiki/List_of_Southwest_Airlines_destinations   I guess the list of focus cities is the same as the list of crew bases from the other article.     ... View more

My advice is to always book then, and worst off, you find a better deal and get a credit for it. Win win. ... View more

Right!!! Those news reports with an agenda to target a specific thing make me so mad haha!! Like why only southwest? Can't we see the future and not the past?! Completely agree with you, but couldn't find words to write it haha so thank you! ... View more

@ZevSupport wrote: Definitely agree here If we go enjoy the lounge in D gates at LAS and then all of a sudden see the delayed flight is suddenly on time it's a bit of mad dash through the people movers!   One time they boarded our flight early, we got there right about 30 minutes prior and the gate was empty, the last people were just getting on and at first I assumed it was the flight before ours But it turns out they were avoiding some weather and left early. I'm sure we were about to hear our names on the intercom when we realized we should board right away. Did not get to sit next to each other.         ... View more

@Saniaamcdaniel wrote: Hi, I have to travel with my CPAP machine. My flight is on December 24th 2023. Will this qualify me for pre-boarding? If so, who do I need to talk to. My machine is big and bulky.  thank you in advance. I'd say "no" for the typical CPAP machine, but you do get to count it as a third piece of carry-on medical equipment.   If you have something that doesn't fit in a messenger bag size carry on then I'm not sure.     ... View more

You should receive your bonus points in your account within 8 to 12 weeks after meeting the minimum spending requirement. This means that you should see your points posted by early February 2024. You did not screw yourself for 2024, as you still have plenty of time to earn more points and redeem them for travel rewards. ... View more

I think Chase! ... View more

@CupCrusher40 wrote: at airport boarding pass much smaller to fit in wallet or purse If you fold it gently the printout will still work as long as the paper isn't worn at the creases.   I usually have a backpack or put it in the outer pocket of carry on luggage which would be fine for most travelers.       ... View more

Do you think the more time goes by the less likely you will get the job 😞 ? ... View more

I've heard similar stories about airlines misplacing items. It's a bummer when you get conflicting information from customer service. Hopefully, your AirPods will turn up soon in Chicago. In the meantime, maybe keep checking with both Southwest and Midway International Airport's lost and found just to cover all bases. ... View more

Thank you for responding. I am waiting with baited breathe to join the SWA team. I’m definitely looking forward to hearing back from the team soon.   Heather L. Gibbs ... View more

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LUV! 😍 ... View more

Yeah, I emailed them. Waiting to  hear. Figured I would come here and search and post to see if anyone else had experienced a similar issue.   The thing is that I save all of my emails but hubby doesn't and so I think the confirmation email would have gone to his email and not mine. I have the confirmation emails for my son's and I's claims. ... View more