Southwest Airlines Community

Win win! ... View more

Sounds like you were on a flight that was delayed due a ground stop. If that's so, you'll want to check the airline's flight status and keep in touch with the gate/flight attendants. ... View more

This has been discussed endless times before.  Southwest doesn't have a policy on every single element of the flight experience.  However, with open seating, there is no assigned or reserved seating.   I have personally occupied a seat that was "saved" and I told the individual that it was a great subject for a book, but not supported on Southwest.  The individual didn't complain.   I suggest everyone else do the same. ... View more

@Somdas wrote: This actually happens to me all the time, with my A-list, I pay for my ticket, get companion pass for my wife and we board sequentially, I usually add to same reservation my kids on RR points and they get C every time.  Hopefully this is fixed soon before I stop being able to board with family boarding. If you can buy your kid’s ticket with yours using the same cash or points for both then they will get your sequential Alist position.     ... View more

Everyone has the right to their views.  While I do not see the wifi as a big deal, others do.     In the past, if I had problems with the wifi, I was issued a full refund.  Looking at the amount of time that is available on typical flights, the wifi wasn't my top priority so I stopped buying it. ... View more

@debbielikely wrote: Our flight is June 8 (wanna get away fare) and I have tried to add early bird checkin several times and get an error code.  I have tried on the app and on browser.   Would you happen to have a promotional A-list right now? IF you have A-list then you won't be able to add EBCI (nor would you need to do so).     ... View more

Thank you, I hope I will get reply from them. ... View more

@Beckynh10 wrote: We are seriously considering changing flight companies because of the options and discounts offered by Frontier. They offer an unlimited flight pass for summer (May-Sept) for $499 they also offer an annual unlimited pass for $999. Kids also fly free with a paying adult. We have a southwest credit card, we fly often because I live in California and my husband in Texas. We have 6 kids. 4 here with me and 2 with him in Texas. And somehow we aren’t even eligible for a companion pass?! We fly all the time but with a  customer service that could care less if we leave to another airline we probably won’t be flying southwest anymore. It’s extremely frustrating and disappointing  Keep an eye out for promotional companion pass offers. This includes the kids, I've had my 7 year old get a promotional offer and take the 4 year old as her companion 😁 unfortunately these were short-term offers but take what you can get.   Obviously from credit card spending you'll have at most one or maybe two of the group of you who can qualify from points in that way. Just make sure to strategize who flies with who the most often. If you are bringing kids back and forth then each adult might be the best companion pass holders, with the kids as the companions respectively. (Can be changed a few times, but have a plan in place.)         ... View more

Maybe try resubmitting? Not sure apologies. ... View more

You can also DM them on Twitter for possibly faster service too. ... View more

Hey there, @Jade_M! Thanks so much for reaching out! While we posted the Flight Attendant position for Internal Candidates last November, we don't have a set timeline as to when it will open in the future just yet! Keep an eye on internal communication channels for an update as soon as it's available. Fingers crossed you can see your career take to the skies soon!  ... View more

Great question, @ra2521!   All of our Employees are paid on the 5th and 20th of each month!  ... View more

There's often a side spot to pickup/re-check bags for those connecting internally within the US. Hope this helps! ... View more

@tappingmom1 wrote: Diaper bags used to be allowed as an additional free item, but has quietly gone away on SWA and several other airlines...so I understand the confusion.   These airlines no longer allow diaper bags as a free allowance: Alaska Airlines Delta Airlines Hawaiian Airlines Southwest Airlines   These airlines do allow diaper bags as a free allowance: American Airlines Frontier Airlines Jet Blue Spirit Airlines (surprise, surprise) United Airlines   You're fortunate to have three other adults to assist you.  Do your best to be prepared for the unexpected (once, I need two complete infant outfit changes during a simple 3-hour flight).  Wishing you a stress-free flight with your two small kiddos!! This is disappointing! I did find where breast milk is allowed as a free carry on and which would include a diaper bag carrying the breast milk.   https://www.southwest.com/help/flying-with-children/flying-with-infants   We welcome nursing Customers who wish to breastfeed onboard or within our facilities. Baggage containing a breast pump and/or breast milk may be brought onboard in addition to the standard carryon limit of one bag plus one small, personal item. You might be asked the nature of the additional carryon bag(s) throughout travel. Keep in mind that we don’t have electrical outlets onboard for personal use.   If you have questions or concerns about transporting liquid formula through a security checkpoint, explore the Transportation Security Administration (TSA) security screening procedures on the TSA website.   Also remember if the kid does have their own ticket, then they get their own two items but that wouldn't apply to a lap child.     ... View more

Best of luck if you do decide to apply and follow your dream!  ... View more

Hey, @CourtWoe!    Thanks so much for asking and for your interest in joining our Southwest Family!  If you're interested in joining our Customer Support & Services (CS&S) Team, you'd need to submit a separate application for the position when it opens for applications.   If you've applied for this CS&S position and were not selected, you wouldn't be eligible to reapply for 12 months from the date of your interview. Your application or selection status to the Ramp Agent position wouldn't impact or limit you to applying after 12 months to the CS&S position.    I'd encourage you to speak with your Recruiter and express your interest in the CS&S Team! ... View more

Or Gyms!  ... View more

You can try bringing to the gate and asking them to gate check. ... View more

Did you have to go through security again? Thanks! ... View more

👀 ... View more

While the fee for checked bags may be an added expense for passengers, it's a standard practice among many airlines, and SWA has made efforts to be transparent about their fees and offers competitive pricing in other areas. ... View more

I tried your suggestion and that was my original intent for the employees to get recognized. It's not intuitive on how to accomplish my objective. I will keep trying to figure out how.    Thanks ... View more

Just made a purchase a few min ago. Worked fine. ... View more

@DancingDavidE wrote: @SoCalFlyer97 wrote: No layover. It was a Same Day Roundtrip. SAN-LAS has many flight departures both ways from early morning 'til late evening. Took an early morning departure from SAN, spent the day taking care of some business in Vegas and returned later to SAN in the evening. You are saying it is a stopover, as in two separate tickets?     No stopover. LAS was the destination on a Round Trip purchase from SAN w/ return trip scheduled on same day as departure. ... View more

I totally agree.  File a written dispute with your credit card carrier.   ... View more

Most folks here are just passengers so we wouldn't know a ton! ... View more

For the most part, what has been come to be known as the "Holiday DISASTER" was a system meltdown that Southwest has known was a weak link in their processes. ... View more