09-11-2020
07:58 AM
09-11-2020
07:58 AM
This thread isn't about Rewards for Opinions, but to answer your post anyway: As a member of our program you may only have one account, provide accurate profile information and survey responses ^My guess is they took issue with either providing an accurate profile or your survey responses, not if you had more than 1 account. You need to keep your profile active and give accurate survey responses. If you don't do this they have the right to suspend your account for inactivity or if they feel you are manipulating survey responses or not taking them seriously. --Jessica
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09-09-2020
08:07 PM
09-09-2020
08:07 PM
I mean definitely keep doing the temperature checks @SWFlyer007 - it's a low overhead option to stop a few obvious cases from boarding. (Or watching a movie, or dining, etc.) But if you do see someone getting readings in the low 90's, they probably have the sensor too far from the subject's forehead. It reads a cone from the end - its a myth that the red dot coming out the end is the place that the reading comes from - actually the sensor sees an expanding cone from the end so if you were really close to the person it would be reading an area the size of a coin, but if you were two feet away it would be reading the average temperature of an area the size of a dinner plate. Anyway - tell them to get closer, they aren't doing any good by sampling the temperature of your whole head and the room behind you. Hopefully we'll keep looking at more advanced options for faster testing though. Maybe they could do the same for flu. A lot of people toss it around as the "do nothing" comparison - after seeing some of the comparisons it affects quite a few people too and I hadn't realized how many deaths, besides knocking people out of commission for days.
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09-09-2020
07:08 AM
09-09-2020
07:08 AM
@Cabre678 wrote: Who do I contact via e-mail for possible COVID exposure during the flight? Why do you think you were exposed.? Was another passenger coughing, sneezing or something else? There are lots of non Covid reasons for all of these. Thus, notifying everyone on a flight about "possible" exposure seems a bit rushed. Notice of exposure normally happens when someone is verified to have the virus. Then contact tracing kicks in to verify with whom the infected person might have had contact. People doing that tracing would notify the airline.
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09-08-2020
11:11 PM
09-08-2020
11:11 PM
Yes, you get them each year that your companion becomes eligible. Not really sure why, I've never taken it with me, nor have I ever been asked for it.
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This is too easy to answer! Pay for the ticket yourself with your own money.
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09-07-2020
07:31 PM
09-07-2020
07:31 PM
Good reminder I need to renew. Also I'll jump in with @bec102896 and second (third?) the suggestion by @TheMiddleSeat to use the live chat function if you are on mobile app, or send a direct message to @SouthwestAir on Twitter if you use that platform. (Don't send any personally identifying information in a public twitter message.)
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09-07-2020
06:00 PM
09-07-2020
06:00 PM
I got most of them done. Thanks for the reminder.
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09-07-2020
04:53 PM
09-07-2020
04:53 PM
If the airline can keep getting good fares, then they'll have more reason to keep the middle seats open longer. I hope so as well. I have some travel planned in October which will be under the current requirements. Otherwise I'll be very interested to find those less busy flights if possible.
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09-07-2020
04:33 PM
I can appreciate your thoughts, I wish SW did more upper midwest flights as well. Maybe soon if we all keep commenting the suggestion. On another note, I've become more aware that not everybody, myself included, knows the airport code alpha's. So I have added the name to go with my comments. Example: ABQ (Albuquerque) It helps those of us that don't have knowledge to all this code names for airports.
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09-07-2020
02:33 PM
No estimated date on when this might start. I also heard somewhere, flight to Ft. Meyers?
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09-07-2020
02:11 PM
09-07-2020
02:11 PM
IMHO, the reason to strive for A-List Preferred is the 100% points earning bonus. At $8/day (less with the credit card discount), and with sometimes iffy performance, the wifi isn't a major perk.
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09-06-2020
11:15 PM
And maybe this is the COVID's fault too. You're right Chicgoflyer. Now that I think of it, maybe it wasn't the home page, but the my account page. Went there today and there it was. I guess I had thought it was HOME.
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09-04-2020
04:11 PM
1 Love
there was a WSJ report on the airline industry recently, guess what? every airline is losing business. Just food for thought.
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08-26-2020
01:05 AM
08-26-2020
01:05 AM
Any movie recommendations for my 2.5 hour flight Saturday?
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@travelgal59 wrote: I received it on Aug 13th. Ok glad it wasn't a new person. I think that person was banned. Sorry you got that spam message and hopefully the issue is now resolved so it doesn't happen again.
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08-21-2020
10:26 AM
If you didn't cancel and rebook the flights within the 24 hour period of booking them, you can simply go on the Southwest web site or app and change the flights, and the difference in price will be a travel credit that you can use in the future (until 2022). --Jessica
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08-20-2020
01:00 PM
08-20-2020
01:00 PM
Are you trying to change a flight in which the airline rebooked you? I had something like what you are describing happen to me one time when that happened.
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08-20-2020
10:32 AM
Same here. I think I have about 7 flights that I might decide to switch over.
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08-20-2020
09:56 AM
Since I book 90% of the time through SW Booking.com (and just did this Monday and Tuesday this week) I've not had any issues do so. I'd say I book about 20 rooms per year for the past 5 years. With that said, I also find your reply to be odd, not saying it isn't true, just odd. For one, I've never had any airlines, including SWA ever tell me it was their fault when something went wrong. Maybe you're the fortunate one, but nobody I've ever known has ever told me that either. I'm sorry that you are experiencing any issues and hope they get resolved. I checked this morning and already had my 1,000 points from the first stay.
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Yes, although it depends on when you are flying - middle seats are guaranteed to be empty until October 31 at present, so after October 31 you may no longer get a full row to yourself. However, it's possible that the date will be extended, and it's also possible that flight capacity will be 'down' for quite awhile (rest of this year), so if you're flying from now until end of year at least I wouldn't worry too much about it. The chances are high that you'll have a row to yourself. --Jessica
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08-18-2020
04:32 PM
well, if I was flying from one Island of Hawaii to another, I doubt any piolet was going to ruin my day. Glad you gave him a shout out.
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08-18-2020
04:28 PM
08-18-2020
04:28 PM
I hope this happens for you. However, there are still dinosaurs like me who still uses a phone that is about 12 years old. I don't get apps, nor anything other than a phone call and occasional text. So I would be your adversary if SWA said they were going to go to app-only drink coupons.
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08-18-2020
01:09 PM
Not quite the solution. You're assuming that there is another non-stop flight. I have a trip from NM to CALI which was a non-stop (actually to of them) One to LAX and the other to San Jose. Both were non-stop, now they both are with connections. When I got the email to make a change I went in and looked. NONE, ZERO, NODDA, non-stop flights at all even at red eye times. And we are talking about flights for less than 2.5 hours. I'm just saying.
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08-18-2020
08:45 AM
08-18-2020
08:45 AM
My flights are always changing too - but always the times, never the departure date! If my flight suddenly changed to 2 days earlier I would be in a panic! Glad you got it sorted out. --Jessica
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08-17-2020
10:27 PM
08-17-2020
10:27 PM
It is about getting airlines to discontinue the safety farse of lap children. No more lap children.
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08-17-2020
04:33 PM
I'm A-List Preferred. I didn't think that they used caller id because they never greet me personally when I call. Marriott greets me by name when I call, for instance.
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08-17-2020
03:49 PM
1 Love
My favorite of all time was when an obviously "fabulous" African American male flight attendant told us to keep the aisles clear during flight "because we will be coming through the plane with hot chocolate, and by hot chocolate, I mean me". I'm sure someone was offended by that. It made my day a little better, and I hope that he is still out there saying that.
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