Southwest Airlines Community

Using a bot is easily against Southwest Terms of Service and you could be banned if using it and got caught.   That aside, what you're looking for is easily attained by purchasing an Anytime or Business Select fare, which includes Early Bird.   --Jessica ... View more

@swair wrote: Thank you for your kind words. According to Southwest's policy regarding pet carriers:   Southwest Airlines® Pet Carrier - dimensions: 17” (L) x 10” (W) x 9.5” (H). Other pet carriers with maximum dimensions of 18.5” (L) x 13.5” (W) x 9.5” (H). I'm assuming the carrier I purchased will be just fine? Hello! Looking at the policy, yes, Southwest's specified maximum height for the pet carrier is 9.5" as you posted.   https://www.southwest.com/help/booking/pet-policy   Per federal law, the pet carrier must be small enough to fit under the seat in front the paying customer. The dog must also be completely inside the pet carrier and must be able to stand up and move around the carrier with ease.   Given that the carrier in question is 11" in height, I would not use this size given the height clearance limitations beneath the seat regardless of whether the carrier is flexible or can be 'squeezed' down. Unlike regular backpacks, duffels or purses that can be squeezed down, the slack from 'squeezing' a pet carrier cannot constrain the dog from standing or move about in the carrier.   I would also certainly first check and see if your dog can comfortably fit in a 9.5" high carrier and has the ability to stand up an move within it before proceeding any further with any travel planning with the pet aboard Southwest.  ... View more

10 minutes to deboard? You must be sitting in the front of the plane. ... View more

Sorry to hear that.   Since wheel chair assistance is the responsibility of the airport, perhaps you should also complain to the airport authority and perhaps the mayor ... View more

@mj2000 wrote: Nope. I received the email yesterday. This is a screen shot of the notice. First there has never been a "Law" regarding masking it was simply a "Mandate".  Whoever controls these auto generated emails better do some homework. I suspect this email is a phishing scam attempt. This does not look like a genuine Southwest email. I would forward this message with the message headers intact to Southwest so it can be further investigated:   https://www.southwest.com/html/contact-us/     ... View more

Thanks for the responses! I wrote to SW's customer service, and here is their reply. I'm sure it's a form letter in a file they can easily access, which is fine with me tbh:   "We're so glad that you enjoy Southwest Airlines’ low fares and heartfelt Hospitality. We appreciate your suggestion for Southwest to start serving Bakersfield, CA. We strive to be the hometown airline in every city we serve by offering low fares with no hidden fees and going above and beyond to make your day brighter. While we can’t make any promises to serve Bakersfield at this time, your request has been shared internally. We appreciate your patronage, and we hope to serve you onboard soon."   So if anyone here also likes this idea, you might consider writing to Southwest Airlines' customer service email so I'm not the only one:   https://support.southwest.com/email-us/s/   Erik. ... View more

Because Southwest will offer points when booking through them ... View more

@dfwskier wrote: If the left 2 fair boxes show prices is the flight not sold out? No - in rare cases I've seen BS apparently sold out while there were still WGA fares left.   1-15 - get them while they are hot!   I don't think there should normally be any limit on Anytime though - if Anytime is sold out, the flight is sold out.   All of the others could be blocked from sale for one reason or another but still have seats open.       ... View more

@Jennie1984 wrote: I am traveling this month with my 8mo old foster baby, I do not have access to his birth certificate so what are my options for age confirmation since he will be flying as lap infant? I have his foster placement papers that the state gave me.  We've also used doctor's checkup records.      ... View more

@sinclairlewis wrote: My mother recently passed away and not to long after I got a pet tortoise. She is 3.5" x 4" in size. She's quiet, adorable and completely harmless. She has been a huge emotional support for me in dealing with this loss. I read that small animals can be brought on board as long as they're in a tsa approved carrier. Is it possible to bring her? My condolences for your mother. As mentioned, domestic dogs and cats are permitted aboard Southwest per Southwest policy:   We welcome small vaccinated domestic cats and dogs in an appropriate pet carrier in the cabin on domestic flights. Carriers must be stowed under your seat. For Customers traveling to Puerto Rico, specific requirements may apply. We do not accept pets on flights to or from Hawaii.    https://www.southwest.com/help/booking/pet-policy ... View more

The stroller won’t count as a carry-on against your (ticketed passenger) count as it will be gate checked. Be sure to get a stroller tag from the gate agent prior to boarding.  ... View more

MCO = anything goes, unlimited carry ons, unlimited family boarding, no size restrictions.   Riding lawn mower?  No problems.   LOL   I think the airport codes checklist is a great idea for training. ... View more

I would rather be in traffic than spend time with TSA in MCO.  My recent "event" is now under investigation and Senator Rick Scott (R) FL  office is involved.     The workers at TSA in MCO need a plumbing device to clean out the "stuff". ... View more

Love these ideas for A-list! ... View more

Honestly, I didn't even read that long post you put on here.  I'm just going to cut through the chase and say this, if you're questioning if you should give your business to any company, then NO is the answer.  Best of luck on the other airlines. ... View more

@drclaw411 wrote: Hi, I booked a flight to Seattle (Wanna Get Away) with a payment combination of using a card, and using two separate travel funds. Immediately after I booked, the cost of the return flight went down $100+. So here's my question: generally, Wanna Get Away reservations get refunded in the form of travel funds when cancelling a flight. But since I booked with combination travel funds and cash, will I lose either if I cancel? Will I lose the travel funds? The cash? Will I keep them all, but have them refunded as three separate travel funds or will they all refund together in one lump travel fund? Also: if I cancel this flight, will it go back to being the higher cost or will it remain at this new cost? Finally, if it *does* remain at the lower cost, and if everything is refunded together as one travel fund, that will be more than the new cost of the flight. If I use that, will I lose all the travel funds or only what's necessary to pay for the flight? Just to clarify - if you "change" the flight to any other flight or even the same one you already have, the pricing will be trued up to the current advertised price.    If the flight costs more then you'd have to pay the different, if the flight costs less you get travel credit back.    All your credit and cash went into the ticketing system - for a WGA ticket the only thing that comes back is new flight credits, combining the ones you paid for the flight.   I'm curious when you say "immediately" that it went down $100 like while you were still sitting at the computer, or do you mean the next day or that week?   I would review what you paid, it's unlikely that any WGA fare would drop $100 like that.   The only other thing I can think of is if you were buying multiple tickets - in that case if you have "1 left" at a certain price and you go to buy two tickets, both will be at the next pricing tier and the single ticket may still remain at the old price.   Don't give away any identifying information but if you want to dig into this further you might need to point us to the flight so we can see the current price or take a screenshot or something. Snip out anything that identifies you personally.           ... View more

My laptop (HP) will charge through a USB port.  If you plug in a backup battery, it will see the power and feed its own battery.   Each laptop is designed differently. ... View more

I think with the number of complaints, this will probably go away altogether. ... View more

@floridaguy wrote: I have seen gate agents place bags against the standard and request that they check the bag.   Since both of your bags are technically over sized, I would check them and not have the hassle at the gate. For carry-ons yes - the OP is talking about checked luggage     ... View more

Thanks for sharing @dfwskier !    Like dfwskier and @DancingDavidE stated, this schedule release isn't an announcement of any new airports being serviced, but rather enhancements to our route offerings.    @floridaguy while you may not have a desire for Southwest to service Knoxville and/or to travel there yourself, I ask that you 1.) be respectful and courteous - as there are Customers who would appreciate that offering present on the forum and 2.) be relevant to the topic you're engaging in. These are both Community User Guidelines that all Community users must abide by.  ... View more

No they cannot be connected.  One reason is that the boarding position has already been sequentially established.  They are not going to rearrange the boarding positions just so that your ticket can be connected. ... View more

Southwest did nothing wrong.  They offered to change the flight and the current rate applies.  It is as simple as that.     ... View more

@Alohaxchinley wrote: I’ll be traveling with 2 small children, am I able to check-in one car seat at Baggage check-in and then Gate check a double stroller along with another car seat? Yes! The terms are that you get two items of baby gear per kiddo, it doesn't matter which are gate checked and which are curbside, or ticket counter.   The only issue I ran into on this front was when we used a resort check-in one time at Disney they marked us down with having used all our allowances and then when I wanted to check another item at the airport they thought we had used up all of our allowance.     ... View more

@Southie wrote: Is it possible to receive a flight credit in lieu of a refund?  I booked an anytime ticket and it is not cheaper but instead of receiving a refund to my credit card, is it possible to receive a flight credit instead? When you go to cancel the ticket you should get a choice for refund or travel credit.   I'm not sure what scenario would make the travel credit better but that wasn't your question.     ... View more

@StAugustine wrote: On a delayed flight last year into BWI there were six passengers who had tight connections to other flights. The FA made an announcement asking everyone to be patient and stay seated so they could exit first. Everyone complied and the six were off the plane within a couple of minutes of reaching the gate. No big deal. Glad to hear that it can work!  ... View more

The claim process outlined is the way to go.  Given the four hour window, you may want to go to the CONTACT US section and advise them of what happened.   Personally, I've never had a piece of luggage damaged by Southwest.  However, sometimes people other than Southwest employees will handle baggage and even the airport machinery can damage articles. ... View more

Oh yes, the FAA is full of critical thinking people.  They may wish to re-evaluate their earlier rulings. ... View more

I can feel you 😞 ... View more