1146
Posts
Loves Given
1324
Loves Received
254
Solutions
10-15-2019
07:36 PM
10-15-2019
07:36 PM
@byrdbrain591 More of like download reading material or movie to watch. Comedy should be of first choice. For instance: Jeff Foxworthy along with his comedy partners. It should be more of relaxing atomsphere whilist on flight. This is my best choice.
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10-15-2019
08:34 AM
1 Love
@Shellbell_76377 Southwest employees should have a "Southwest" icon next to their name, see @NicoleAshley for example. I can't speak for others but I am a frequent poster so you may see my name repeatedly too. I am definitely not employed by Southwest, I'm here for a host of reasons, to include to try to help others.
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10-15-2019
05:22 AM
1 Love
@immortalsix I am happy to report that this issue is resolved! I am at the airport now; I was able to add my BP to my Apple Wallet complete with the location-based notification on the home screen.
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@EGCampbell I am happy to report that this issue is resolved! I am at the airport now; I was able to add my BP to my Apple Wallet complete with the location-based notification on the home screen.
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@TeaLatte I am happy to report that this issue is resolved! I am at the airport now; I was able to add my BP to my Apple Wallet complete with the location-based notification on the home screen.
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I agree, it would also help when managing my expense reports by going to one place, "my trips". I will also send this suggestion to customer service.
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10-13-2019
10:42 AM
10-13-2019
10:42 AM
The Southwest Contract of Carriage is available online here, see page 29 of the .pdf: https://www.southwest.com/assets/pdfs/corporate-commitments/contract-of-carriage.pdf
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10-13-2019
07:42 AM
1 Love
@Brandle75 wrote: I saw an early post that indicated the April 2020 Schedule would be released in August, but as of today, I can only book until 4/13. I'm needing to purchase round trip tickets 4/11-4/18. One option is to purchase two one-way tickets, the outbound now and the return when the schedule for the return date opens. When you buy round-trip tickets Southwest just adds together the cost of two one-way tickets to give you the round-trip price. I prefer to buy two one-way tickets when I'm flying on Southwest, regardless of schedule availability.
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10-11-2019
04:58 PM
10-11-2019
04:58 PM
There is also a general mail address found by clicking on the "Contact Us" link at the bottom of the forum pages. Click the link then look for the section that lists "Write Us"
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If I needed to get in touch with Southwest I'd do so via Twitter, their handle is available by clicking the "Contact Us" link at the bottom of forum pages. Make sure you don't send any flight or personal information in a public forum.
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10-11-2019
04:25 PM
10-11-2019
04:25 PM
@ronk wrote: I have the same problem. It's been going on for about 2 weeks now for me. Using Chrome I use Chrome all the time - never had a problem. I suspect it's your browser. I suggest 1) Clear cache 2) Manually log in inputting RR# and password manually - no autofil. 3) You could also interrogate Chrome's user id / password file to see which Chrome want's to use. Chrome does have a nasty habit of trying to use password's other than those you type your self.
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10-11-2019
04:05 PM
@Shellbell_76377 wrote: From what I have dealt with it doesn't change anything to contact customer relations. I will also be canceling my southwest card and going with Delta. Southwest doesn't seem to be concerned with losing customers. SW doesn't lose any more customers than any other airline - probably less. A certain subgroup of passengers have it "up to here" and swear off an airline every year. I've done it. There are reasons SW flies more people in the lower 48 than anyone else (and has for years), as well as having the best customer satisfaction score of major airlines. Sorry to hear you are leaving..If / when you get tired of the various fees the others charge, feel free to return.
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10-10-2019
06:31 AM
1 Love
I’m “one of those” that saves seats, when traveling with my family. I do have a few rules I like to abide by: no row before row 9 and definitely not an exit row. I fly enough that I’m one of the first 3 passengers to board after Business Select, but my family ends up in late A or early B. Saving the exit row is a “no no” in my opinion. Excessive seat saving in the front is a “no no” too. I’ve been on a flight where 2 ladies held 13 seats for friends, in the first 7 rows. 🙄
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That "0 Points" indication is an odd one -- it took me a while to figure out that it meant you had crossed the $10,000 in purchases threshold and earned 1,500 tier-qualifying points (on certain cards). Generally, it's accompanied by a regular points earning value that has the same posting date. When you change the "point type" filter it makes this more clear. All Points: Changing to Tier Qualifying Points: If you're missing a corresponding regular points value, it may show up on Southwest's side a day or two later. If it doesn't, you'll unfortunately need to follow up again with Southwest. Good luck!
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10-09-2019
11:59 PM
1 Love
Hi @ckeola, yes you will get an email informing you of the next steps (such as a phone interview/in-person interview etc etc) and how to proceed with those. You will also see an update in your application portal. This is also true in case they decide not to move forward with your application, you will get an email and portal update informing you of the same. Good luck!
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Here is the SeatGuru (third party site) link for the seat map with comments and reviews from other passengers. @bec102896 you're thinking of the right one: https://seatguru.com/airlines/Southwest_Airlines/Southwest_Airlines_Boeing_737-700_new.php @byrdbrain591 I'll also echo the thoughts that EarlyBird *probably* won't get you the worm here (seat 12A) but you never know.
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10-09-2019
02:01 PM
10-09-2019
02:01 PM
The best part of this entire thread is the OP somehow getting a boarding assignment of "C62." I hope you framed that boarding pass! Despite the one other recent poster having a somewhat similar run of bad luck, there's no conspiracy here. Your boarding position is assigned based on a variety of factors already outlined. If you 'wait' to check in and you don't have A-List, EB, etc., you are all but guaranteed to get a C position. There are exceptions: mainly when flights are not 100% full. There have been times when I forgot to check in for a few hours, got a C, and was able to manage an aisle seat. Rare, but it happens. Maybe I'm just one of the lucky ones 😉 --Jessica
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10-09-2019
09:24 AM
1 Love
@chrisdjenkins wrote: Which is why I asked about the ones they didn't specifically mention.... You should make the assumption that no "signal hog" (ie streaming) function will work.
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10-08-2019
07:21 PM
Congratulations, see this link for a similar question and answer: https://www.southwestaircommunity.com/t5/Southwest-Careers/Background-Check/m-p/94456/highlight/true#M5766
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10-08-2019
10:29 AM
That is a lot of refreshing but there is a better way! See these two threads for info on how to join the talent community to receive alerts: https://www.southwestaircommunity.com/t5/Southwest-Careers/FLIGHT-ATTENDANT/m-p/93707 https://www.southwestaircommunity.com/t5/Southwest-Careers/Introducing-a-new-Southwest-careers-website-experience/m-p/74434
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New flight same problem, looked up and everyone around us had the same issue. Asked flight attendant to ask for a reset and now all working again. Back to the movie.
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It doesn’t take much flying on SW to understand that this was an isolated incident. SW didn’t even have to state that this is out of character for them for me to know it is out of character for them. But I have to leave it up to them to handle it appropriately, and I expect that they will. And political leanings aside, I won’t boycott the airline with the best customer service in the biz over the actions of one, however irresponsible.
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@stacyh13, If you're looking to donate then here is a link for you: https://www.southwest.com/html/rapidrewards/promotions/donate-points-charity.html If you're looking for help then here is a different link: https://www.southwest.com/medicalgrant/
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10-04-2019
07:49 PM
1 Love
If you scroll to the bottom part of the careers web site there is a category for "Flight Attendants and Inflight Operations", clicking takes you to the following page but there aren't any jobs posted there as of right now: https://careers.southwestair.com/c/flight-attendants-inflight-operations-jobs
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Yes he can obtain his boarding pass and get updates on his RR account. I also recommend you put his contact info for day of travel info so they can text, email, or call him with any major changes. *Be sure when booking his ticket using your RR points that you put all of his information (DOB, Gender, name, and his RR number) it will be auto populated with your information. -Blake
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Everyone receives their own boarding position so if you buy Early Bird for yourself but not your 8yo then you'll probably have very different boarding positions. Note that family boarding is only for children six and under.
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Okay I see how to create a multi-city one-way booking: On the booking page click "Advanced Search" Select the "Multi-city" radio button Enter BUF as departure city, OAK as desination 1, and HNL as destination 2 Click "Search" Select flights Check out and pay I'm still not able to figure out how to modify and add a flight but hopefully this gets the original poster, @Alktraveler, an option to book on one reservation.
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My wife has arthritic knees and must get up and walk up and down the aisle several timed during each flight. Thus, she needs an aisle seat at the front or back of the plane. To quote Southwest's rule: [She has] a specific seating need to accommodate [her] disability . We get EBCI as a matter of course as it is worth it to me to not have to watch the clock to check in. Even getting B-20s boarding positions we have never had a situation where we have not gotten the seat arrangement she needs. We could probably get early boarding based on her seating need, but it really isn't necessary. If only some of the people who use early boarding would think "is this really necessary or is there another way to get the seat I need" it could reduce the number of preboarders and the stigma that is attached to them throughout these forums.
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10-01-2019
09:44 AM
In regards to the nonstops to Vegas disappearing, you can add me to that list, as nonstops from PHL to LAS went away this year (2019). My last nonstop was booked in October 2018. I just make do and book flights with stops. To the previous poster: I can't believe not having a nonstop flight would stop you from going to Vegas altogether! Not me, I love Vegas too much lol. But I believe these flight consolidations, at least this year's, are obviously due to the MAX 8 grounding issues. --Jessica
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09-30-2019
07:31 PM
1 Love
@gsking wrote: Did you ask the FA? Sometimes they have to reboot the system @diannet113 I agree with @gsking see the post with what I learned here: https://www.southwestaircommunity.com/t5/In-the-Air/Movies-and-on-demand-not-working/m-p/94217/highlight/true#M1677
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Loves Given To
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