Southwest Airlines Community

@satma1 wrote: I have a voucher that expires on March 26th. But I can't travel before that. Can I sell the voucher or give to any charity? Selling it is prohibited, but hopefully if you gave it to someone they could return the kindness in some way later.   Donation could be an option, although make sure if you go this route that they are aware of the short turnaround to use it.   Otherwise depending how much it is, take a weekend day trip to a nearby airport - if you can get to MDW, MSP, StL, now DEN? and some others you can take public transportation to the downtown and back.  EWR I'm not sure, and LGA you'd have to take either the M60 or Q33 bus. BOS and PHL both connected by rail.    Boston always fun with a train, DCA easy, I'd go to BWI eat at O'Brycki's and then return without ever leaving the airport.   Vouchers count as cash I believe, so your flight would be tier qualifying if you are close to any milestones for qualification go ahead and make a points run.          ... View more

@TheMiddleSeat wrote: Even if you booked the two legs as separate reservations you can request the bags be checked through to your final destination while you are dropping off bags. You would need to do this at the counter, not via a kiosk. The only time you should have to retrieve your bags mid-trip is if you have a layover when returning to the United States from an international location.    --TheMiddleSeat Of course there is no gurantee they will check it all the way if each leg is booked seperatly. I'm guessing that would all depend on the person at the counter.  ... View more

@TheMiddleSeat wrote: Others have suggested using a VPN with server in the United States will work. Otherwise you will need to call to make a reservation.    --TheMiddleSeat Others have reported the using the Southwest's cell app in CELL DATA MODE and not WIFI works, too. ... View more

Agree with @DancingDavidE, it's not likely a Southwest rep suggested for you to purchase all the points needed for a flight, there's no reason to buy points unless you are trying to redeem your points and are just a few short. Purchasing a flight with cash is ALWAYS a better deal than purchasing 100% of the points required to redeem for the same flight.   Did you call Southwest looking to redeem your points for a flight and discovered that you were short on points? Even if it was mentioned you could purchase points you should always compare the cash price versus the cost to buy points.   --TheMiddleSeat ... View more

I was able to hunt down the company that gave it to me. It took a long while but I found them and talked to them about it. I was just intending to warn them but it turns out, they had the three letters I needed to put in front of the ticket number to make it valid. So I was able to book my trip after all!   Now, it is beyond me why SW wouldn’t just put those letters on the ticket in the first place. I’m sure there’s some security reason for having a verbal alpha code with the printed numeric code, but wow does that create a headache!    Thanks everyone for your thoughts and help with this issue! ... View more

Why didn’t you get an outfit and a brush and some makeup for the meeting? I would not sit around and wait on my luggage for a meeting I flew all the way to. You could have gotten what you needed so it wasn’t a waste.  ... View more

Hi, Do you know by chance why when i go to book my hotel using my reward point's it wont let me book it starting tonight it wants me to check in 5 day's from now? ... View more

@nothing22387    You might be able to book both of you as a RT then call the airline and say you need to cancel the one way for your daughter only (within 24 hours and) they should be able to refund the one way since it would be less than 24 hours since booking.    they might issue you a separate confirmation number for her (then) one way flight but at least it’s all booked in one credit card charge and you will both be on the same flight.    Hope this helps! Blake  ... View more

Thanks! That is very helpful! ... View more

@LindseyD More snow in Colorado!   --TheMiddleSeat ... View more

@weycosteve , I am sorry that this happened to you.  There are many reasons for flight schedule disruptions, and as a travel warrior, I feel as if I have experienced almost all of them (on every airline).   Weather, computers, attendants accidentally deploying the emergency slide, crew with too many hours of flight time so cannot take off, and even an attack at the arrival airport TSA checkpoint that required us to be held out on the tarmac for hours.  I have had more two hour hotel nights than I ever wanted as well.  ( I call them “shotel” nights because they are really for the shower and not the sleep.  Fortunately I can catch some zzzz’s on a plane when I finally get on one, but only because I had so many chances to try and learn.)   I agree that at times, travel (or trying to travel) can be a bad experience.  I hope you will give Southwest another chance.  I have flown them all, and the potential for delays is there for every airline.  I find the Southwest policies regarding open seating, two bags free and no change fees to be the best option for the majority of my flights.  Like you, I have had some bad experiences with them, but not as many on Southwest as some of the others, especially for domestic flights.  You may have heard a lot of rumors while waiting because I have experienced that waiting crowd crescendo before as well, and I doubt all of what you heard is true.   I would suggest a letter to customer service relating your experience as the best option to try for a refund or a voucher.  No guarantees, but I have had some results with that approach.  I wish you safe travels in the future, and I wish that your experience had been an on-time no-complications flight.     ... View more

Efectivamente, los vuelos que tomamos a Houston iban en su mayoría llenos, y más los de Houston a México debido a que traían muchos pasajeros de conexión y era un excelente servicio sobretodo para los que viven en la zona sur de la ciudad, Galveston y Pasadena! Ojalá que Southwest lo reconsidere!  ... View more

I received a pack of 4 drink coupons each for a 5 year anniversary for having the Chase Premier and Business Premier credit cards. 2/20/19 SWA Drink Coupons ... View more

Thank you so much Blake!!! I truly appreciate the information. I knew I'd lose the EB, but I'm okay with that.      ... View more

I believe it was SuperStar Shuttle. It was part of the package I got from AAA for the Universal Resort. The van seemed specific for Universal.  ... View more

@Julieanne916  every time you change your companion, even if it's changing back to a companion you previously traveled with, it counts as a change. Also, you can't book flights for companion A until you have completed all travel with companion B.   --TheMiddleSeat ... View more

@DfDrPepper_23 wrote: @LindseyD    Excuse me, I am helping one of the passenger with the last minute deal, and you are not making any sense on giving me a warning. I am a advocates of passenger and employee hopeful who are having problems with SWA.   I am getting some ideas that you are showing your biasing on me due to my disabilty.   If you wish to kick me out of SWA board. Please feel free do it at any time.   I found your previous comment to provide nothing of value or help to the discussion. You basically said "look it up," and "don't bother."   If you really do wish to provide help to others here, I would suggest you please consider posting constructive comments. ... View more

@dfwskier wrote: @Mochalatte116 wrote: Were you able to use the footrest and are the pictures shown approved by southwest? Thank you.  The FAA (not Southwest) rules state that items MUST be stored COMPLETELY under the seat in front of you. This insures the best opprtunity to evacuate the plane in the event an emergency evacuation is needed.   IMO, thus ANYTHING that blocks access to the aisle is forbidden. Clearly anything blocking floorspace in an aisle seat or middle seat is a clear violation of the rule.  The window seat is a bit more ambiguous as the only person being affected by the item is the person sitting in the window seat. - that is unless the item shifts in  an emergency landing. That being said, the item WOULD inhibit the evacuation of the person in the window seat and maybe others. Thus, IMO the item is also not appropriate in that seat position.   As a point of calrification, if I were sitting in a window seat and someone between the aisle and me used one of these things, I sure as heck would hit the flight attendant call button and ask that it be removed.   FYI: That rule only applies during take off and arrival, or when specifically directed by a crewmember.         ... View more

Thank you again.  ... View more

If I offended anyone, I am sincerely sorry for their hurt. ... View more