Sunday
@rlhouk none of your "suggestions" can be legally implemented under existing federal laws and regulations with open seating. You also don't pay for any particular seat, you pay for A seat and an A1-15 boarding position that comes with Business Select fares. You also know preboarding occurs before A1-15 and will continue to board before A1-15 as long as Southwest has open seating so please don't claim to have any entitlement to any particular seat or even set of rows. As you have found, if you want to have a particular seat then you will need to fly another airline. Lastly, to say it once again, there is no visual way for you or anyone else to determine if an individual is eligible for preboarding. To determine and claim abuse is blatant is to claim people are either confessing to you or you have some magic power unknown to mankind.
--TheMiddleSeat
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@Flying_Slug as there is no way to visually determine someone's qualification for preboarding and no one has ever told me they are faking, which is the only way to know someone is abusing the system, I can say I don't know if anyone is faking or taking advantage of preboarding. If someone has told you they abuse the system, then you may know there is a fake, but you cannot look at someone and determine their eligibility.
All these people judging people solely by their looks as they preboard or deplane need to mind their own business.
--TheMiddleSeat
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@Flying_Slug
"If you see a person placidly strolling around an airport"
There you go again claiming you can magically spot disabilities, yet you claim that's not what you are doing. Observing someone's physical actions has nothing to do with their qualification to preboard.
--TheMiddleSeat
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@kDub2022 wrote:
It’s pretty easy - you see them walk off the plane without any issues. In some cases you see them walk the entire time with no apparent issues! I.e. walking up to the counter to make sure they can preboard, walking to get something before the flight, walking to get in line, walking onto the airplane.
I’m always curious how they got from their house and to the airport. Even the Southwest staff recognizes them and you can pick up an occasional comment. i think they even have an internal name they use for them.
@kDub2022 nope. Someone could hop, skip, and jump all the way to the plane and still have a legitimate reason to preboard. Your belief that you know all is the problem here.
--TheMiddleSeat
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@Flying_Slug once I saw "The number of them fakes is increasing" I knew your post was garbage.
Please tell me how you can magically see all disabilities.
--TheMiddleSeat
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3 weeks ago
3 weeks ago
Hold up... You're canceling your Chase credit card, which earns points, but doesn't store them, to protest a lack of security on your Southwest account which actually stores the points. OK, sure. 🤦 It certainly doesn't achieve your goal of not leaving your points in an "unsecured" account. An account which isn't actually unsecured, it's just not as secure as you would like.
--TheMiddleSeat
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Agent is wrong. EarlyBird from Anytime fare will provide a sequential boarding position for companion. Had this situation last week.
--TheMiddleSeat
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@Jima wrote:
Charge a pre-boarding fee of $10 for the privilege of getting on before the Business Select customers.
I'll take things that are against the law for $500, @Jima
Thanks for playing
--TheMiddleSeat
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@ZWolfe wrote:
could I use the card to pay for the transfer fees from points someone else wants to gift? I'm curious if the card cares which rapid rewards account the points originate from.
Cards that offer credits like this do not care who is using the item being paid for, the card only looks for the specific charge, then applies the credit to the account. It works the same for Southwest cards that offer credit for EarlyBird or upgraded boarding, or non-Southwest cards that offer credit for TSA Precheck, Clear, or other airline fees. When the card is used to pay the fee, the bank sees the charge and applies a credit. If you use your Southwest Performance Business card to pay the fee it does not matter whose points you are moving where, the credit will be applied.
--TheMiddleSeat
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10-12-2023
02:00 PM
@ericraber wrote:
No mentionef of 62"
It's at the top of that section. Please learn to read before complaining.
"If the item of sporting equipment exceeds 50 pounds in weight or 62 inches in size (outside length plus height plus width), excess weight and size charges may apply."
--TheMiddleSeat
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Newly found perk of the Southwest Performance Business credit card is that it will reimburse you for the fees to transfer points to someone else, up to $500 per year. Otherwise, as suggested, don't do it.
Thanks for the shout-out
--TheMiddleSeat
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05-21-2023
10:48 AM
With an A50 position you could have sat almost anywhere you wanted. Unless you absolutely had to have one specific seat I see no reason to upgrade. It's nice Southwest provides that option to those who do want to have a better boarding position.
--TheMiddleSeat
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If reservations are not appearing in your account most likely your Rapid Rewards account number is not on the reservation. Business Select flyers are automatically assigned a boarding position, but the flyer must still check-in sometime within 24 hours of departure to receive their boarding pass.
--TheMiddleSeat
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05-21-2023
10:16 AM
Wow! A50 and still complaining?
As stated by @dfwskier you only get in A1-15 through the purchase of Business Select or upgraded boarding so you weren't even eligible for those spots.
--TheMiddleSeat
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What fare type did you purchase? Are you or is anyone in your party A-List?
I've never heard of EBCI being gifted and adding it is a pretty intentional act, it would be hard to "accidentally" add it. However, it's not totally out of the realm of possibility that Southwest gifted it. I just would look at more logical explanations first.
--TheMiddleSeat
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Have to? No. They can be placed in the overhead bin if you want to take them onboard or gate checked if you would prefer.
--TheMiddleSeat
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05-19-2023
08:25 AM
05-19-2023
08:25 AM
UPS did actually offer passenger service back in the day.
https://simpleflying.com/what-happened-to-ups-passenger-services/
--TheMiddleSeat
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05-18-2023
10:07 PM
05-18-2023
10:07 PM
I don't believe you can edit the Rapid Rewards account number associated with a reservation without calling Southwest. You can add a number to a reservation on southwest.com, but I don't think you can change an existing number attached to a reservation online.
Before you call, let's clarify what you are trying to do. Each passenger can only have their own Rapid Rewards account number assigned to their ticket. If you are trying to put your RR account number on the ticket for someone else you cannot do that. If you put your RR number on someone else's ticket and want to change it to their RR account number or someone else's number is attached to your ticket, then you will need to call Southwest.
If this is a past/completed flight keep in mind only the person who actually flew can earn RR points. You cannot put your RR number on someone else's reservation and expect to earn RR points.
--TheMiddleSeat
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You can certainly submit your suggestion directly to Southwest. Use the contact us link below and send a message.
Looking at the current destinations from PNS it appears Southwest is more interested in getting people into the Southwest network, going to larger "hubs" where they can make connections to anywhere in the country rather than focusing on intra-Florida travel. This is the typical scenario for smaller airports Southwest flies to.
--TheMiddleSeat
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You're welcome to provide your suggestion directly to Southwest. Use the contact us link below and send a message.
--TheMiddleSeat
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05-17-2023
08:57 PM
05-17-2023
08:57 PM
@bec102896 wrote:
@TheMiddleSeat wrote:
First suggestion would be to try to create a new account. After two years of inactivity a Rapid Rewards account is considered inactive and may be removed or at least all points would be forfeited so there's no harm in just signing up for a new account.
--TheMiddleSeat
The 2 years point’s expiration is no longer a thing.
You sure? Points don't expire, but I think an account can go inactive.
--TheMiddleSeat
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I would be quite surprised if the payment issue led to your account being locked, but I guess it's possible.
First suggestion would be to try to create a new account. After two years of inactivity a Rapid Rewards account is considered inactive and may be removed or at least all points would be forfeited so there's no harm in just signing up for a new account.
If you are unable to create a new account for some reason then send a message to Southwest and just say "I am unable to access my Rapid Rewards account, #xxxxx, name:xxxx". Leave all the info about the debit card out the message and see what the response is. Use the contact us link below to send the message.
--TheMiddleSeat
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05-17-2023
01:43 PM
05-17-2023
01:43 PM
I am not able to determine if you are having issues with a Chase Southwest credit card or your Southwest Rapid Rewards account. Can you provide some additional information?
--TheMiddleSeat
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05-16-2023
03:05 PM
05-16-2023
03:05 PM
I suggest you apply, then ask questions if you are selected.
--TheMiddleSeat
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I have always received an email receipt immediately after I completed the purchase of upgraded boarding. Subject of the email is "Congrats, (first name)! Upgraded Boarding is confirmed for your (date) (airport code) trip (confirmation#)"
--TheMiddleSeat
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05-16-2023
10:10 AM
05-16-2023
10:10 AM
@davemark522 as reminder of an earlier post, no one that has replied in this thread works for Southwest so no one here can see anything related to your account or assist you with the actual problem, we can only provide suggestions for how to resolve it. I hope some of the info you've been given has been helpful and you can find resolution sooner than later. I did flag your earlier post to see if someone behind the scenes can edit out your RR number as it appears you do not have the edit privileges I incorrectly thought all users had.
--TheMiddleSeat
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Have you contacted Southwest directly? I'm sure they'd like to hear from you. Use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
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Have you contacted Southwest directly? I'm sure they'd like to hear from you. Use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
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@davemark522 to edit your post, click the gear icon in the corner of the post and select edit.
--TheMiddleSeat
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05-15-2023
06:43 PM
05-15-2023
06:43 PM
I understand you have not been pleased with the responses you have received thus far, but limiting yourself to just a phone call seems like you're just making your chances of getting a resolution even less likely. My suggestion would be to keep trying via written message or, as suggested earlier, use messages on Twitter or Facebook DMs to request someone contact you. If going the social media route just saying you'd like to further discuss case #xxx with someone and feel like a phone call would be the easiest route to do so might be a good approach. The good old fashioned postal letter also seems to be a good way to get someone's attention.
Don't take this the wrong way, but if you are going to be this persistent, are you certain you are in the right? There was a lot of confusion about qualifying for A-List at the end of last year. If your issue is related to that I would certainly make 100% sure you understood the adjustments that were made. Good luck to you
--TheMiddleSeat
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