Southwest Airlines Community

@chgoflyer wrote: @DancingDavidE wrote: Actually I have my first flight of the travel season coming up tomorrow and can verify then for myself, this trip I did have booked way before the promo but have since signed up and booked several other flights.   If booked prior to April 6, you will not receive double points. Sorry, I got tripped up - the terms very clearly say "booked during the period" which my flight tomorrow was not. ... View more

Also you can't add EB check in if you are in a group reservation but should be able to add it if just a regular non A List traveler    Blake  ... View more

  @pilot689 wrote: This topic has been ignored by Southwest and should be addressed.  We need power outlets to work on our jobs and this we can spend money to buy more flights. It has been addressed, Southwest was pretty clear in a press release that they don't want the extra weight or power use on their planes and they said they would not be installing them on the new orders. ... View more

Thank you.  I will look at that site. ... View more

@1975hoss wrote: I am looking to book to rooms with bonus points, I have the chase rapid rewards business card.  If one of my employees are traveling however i am not, will i still receive the bonus points in my act? I think you would receive them as having booked the rooms and provided your RR number. I'm not sure if the hotel must report your name specifically on the booking or not. If the wording says booking and not "stay" then I think you should earn the points.   ... View more

The travel funds from the cancelled flight can be used to purchase multiple flights, $200 credit can be used to buy $70, $90, and a $40 flight or applied towards a more expensive flight, using a credit card to cover the remaining balance, BUT all travel must complete within one year of when you originally purchased the reservation you canceled AND the travel funds can only be used by the passenger(s) that were on the original, canceled reservation. If the original purchase was $100 for passenger A and $100 for passenger B, that's how the travel funds have to be applied to a future purchase.   Hope that clarifies things for you   --TheMiddleSeat Did this or any other comment in the thread answer your question? Please take a moment and click the "Accept as Solution" button on the comments you found most helpful, this will be a big help to any future Community Members who have a similar question! ... View more

It's unclear exactly what you are looking for, but if you are looking for a response from Southwest you'd be better off calling them and asking to speak to someone in their public relations office.    --TheMiddleSeat ... View more

If they only let you carry on say... 9, I'd be glad to help you out with the other 9.   Anything I can do to help 😉 ... View more

Spot on. Now that 2 one-way flights are almost always the same price as a round trip flight, with SWA I've only been booking 1-way domestic flights for several years now and this is one of the reasons why -- especially since SWA doesn't charge a cancellation or change fee. ... View more

Addendum to lastly: don't post personal information the forum @Leesunkyu - you may wish to edit the post to remove the RP number.  This forum is for other helpful flyers to chime in, Southwest's customer service department won't get your information from here, you'll have to call the customer service who can help you as @TheMiddleSeat has mentioned. ... View more

I agree with @TheMiddleSeat. You can carry the food on your bag. ... View more

The satelite bandwidth available for 2-way internet service is limited, which is why the service quality varies so drastically. If there are too many people using it, it slows to a crawl. (I've actually given up on even trying anymore, after getting burned many, many times.) It's also very expensive. Some reports I've read suggest that Southwest offers it at a net loss, just because to be competitive they have to at least appear to offer a service that business travelers require. There are some announced wifi improvements looming on the horizon -- I certainly hope they help with overall connectivity. But until that bandwidth opens up, or becomes cheaper, I very much doubt we'll be seeing any of the great suggestions made here offered. ... View more

Thank you!  ... View more

Looks like @DancingDavidE already said most of what I was thinking, but I had it typed out already so here you go...   @JFGREEN72, it sounds like there is some misunderstanding about how EarlyBird Check-in works and how the overall Southwest check-in process works.  EBCI secures a boarding position (letter and number) for you 36 hours before departure.  At that same time A-List members are also assigned their boarding position.  This is not visible to the customer and at this point in time you can not determine what your assigned boarding position is.  At 24 hours prior to departure all customers can start the check-in process and must check-in at some point (up to 10 minutes before departure) regardlesss of whether or not they were already assigned a boarding position.  Again, being assigned a position at 36 hours does not change any of the process and you still have to click the button that says "check-in".  If you were assigned a number at 36 hours prior to departure you can check in at 24 hours prior or 1 hour prior and you will still get the same boarding position.  In summary, the system works, it's just not visible to the customer what is happening and the wording used during the process doesn't do a good job confirming that EBCI did anything.   Please let us know if you have additional questions or want anything else clarified.  I'm also curious what boarding position you got.   --TheMiddleSeat Did this or any other comment in the thread answer your question? Please take a moment and click the "Accept as Solution" button on the comments you found most helpful, this will be a big help to any future Community Members who have a similar question! ... View more

I flew Japan Airlines in 2010. I don't remember much. I guess that means I need to fly them again?!   I flew Emirates in 2013. Very impressive! The women greeted us in business suits with skirts and head pieces. The men greeted us in business suits with vests. (They took their jackets off for the duration of the flight.) They handed us wash clothes to wash our hands as soon as we sat down. They also gave us stickers to use for service. One sticker to receive service and one sticker for "do not disturb". Based on what I wanted at the time, I put the sticker on my seat and the crew responded accordingly. What a fun way to take the awkward "Do I wake her up or do I let her sleep?" out of the food service.   I've heard amazing compliments about Singapore Airlines and hope to fly them one day. (If you haven't been to Singapore, it is a MUST! I've been to more than 25 countries in the last seven years. I can easily say Singapore is one of my favorite countries and is, by far, my favorite Asian country.)   But in the end, Southwest still has my heart.   Cheers!   ILV2fly ... View more

You should have received emails containing your confirmation numbers when you booked and when you canceled the reservations. If you don't have them you may be able to call Southwest and ask for assistance. At one point you could retrieve information over the phone if you had the credit card number you used to make the purchase, but I don't know if that's still an available option. Good luck   --TheMiddleSeat Did this or any other comment in the thread answer your question? Please take a moment and click the "Accept as Solution" button on the comments you found most helpful, this will be a big help to any future Community Members who have a similar question! ... View more

The passenger names listed in your email confirmation are the names that were ticketed.  Viewing the reservation in the My Trips portion of your RR account does not include the middle name.  That is a rather odd discrepency.   I can't check right now, but you may want to try viewing the reservation at https://www.southwest.com/air/manage-reservation/index.html to see if that provides a different result.  If your email is correct then you don't have anything to worry about.   --TheMiddleSeat Did this or any other comment in the thread answer your question? Please take a moment and click the "Accept as Solution" button on the comments you found most helpful, this will be a big help to any future Community Members who have a similar question! ... View more

I think that you should give her some distractions to relief her scare of the turbalance like watching cartoon or playing with her with some hand games.... ... View more

@TheMiddleSeat wrote: Perhaps a bit late to comment, but I actually really like the A31-A35 range so I think you got a great boarding position.     You can practically choose any middle seat you want in that boarding position! ... View more

It's seriously almost worth signing up for a Twitter account just to contact Southwest if you need help with something. I've had great luck getting a quick response from them via direct message on Twitter (@SouthwestAir).   --TheMiddleSeat ... View more

Thank you! This helps  ... View more

There are occasionally differences between the search screen pricing and the checkout price. Usually there's a friendlier error message accompanying it. Like I previously suggested, you should call Southwest to make the change    --TheMiddleSeat ... View more

It might even be there now as a pending transaction. It should be quick like minutes/hours or maybe a day, not weeks. ... View more

Unfortunately, it sounds like you need to reach out to National directly. Are you sure the rental was within the last 6 months?  ... View more

I just remembered and wanted to add that the area is really into astronomy. The city regulates how much light there is at night, many areas don't have street lights, so the night sky is full of stars. If you're even the least bit curious about astronomy check out the many clubs and presentations that occur in town.   --TheMiddleSeat ... View more

@TheMiddleSeat wrote: Have you considered MDW-OAK?   --TheMiddleSeat Several times! OAK was pretty convenient depending where you are headed after that by train or car.   I have also to SFO although I don't recall the timing exactly if it wasn't favorable. I haven't ever flown to SJC, any trips to that part of the Bay Area I've gone through OAK.   ... View more

Unfortunetly this is "normal" behavior, Southwest appears to be blocking some international traffic to their servers and has been doing this for quite some time so I don't expect it will start working any time soon.  My suggestion would be to use VPN software/app which would make it appear as if your computer/phone was located in the US.   --TheMiddleSeat Did this or any other comment in the thread answer your question? Please take a moment and click the "Accept as Solution" button on the comments you found most helpful, this will be a big help to any future Community Members who have a similar question! ... View more