3817
Posts
Loves Given
4005
Loves Received
750
Solutions
03-26-2023
06:55 PM
03-26-2023
06:55 PM
I had a visit with my friend again, a Captain. How does he determine if a passenger is drunk or not,...he is not trained to identify a drunk person? Per my friend the Captain, he goes by watching the person or makes a quick determination,..or he is notified by security. He just denied another "drunk" a couple of days ago. After 26 years or so as a commercial pilot, he hasn't been "called on the carpet" yet by his bosses. A couple of other friends of mine who are SW pilots, (I use to fly with them in the Air Force),. they have done the same thing,...no repercussions. I also know a couple of FAs and, according to them, FAs hate to deal with drunk passengers,...and there are plenty.
... View more
If you rebook it would be at the current price so if you are within the 24 hour rule and the price has gone up you would rebook at the higher price keep that in mind
... View more
03-24-2023
08:35 PM
Since this is a public forum you might edit your post to remove your confirmation number
... View more
03-21-2023
11:44 PM
03-21-2023
11:44 PM
Once travel is complete you can always send an email to southwest using the contact us link at the bottom of this page and maybe they can issue your a voucher for the troubles today but no guarantee
... View more
03-21-2023
11:25 PM
03-21-2023
11:25 PM
If I wasn’t ALP I think I’d pay the extra $20ish to get A1-15 during peak travel season if going with a group buy 1 upgrade boarding then save seats further back in the plane (row 10 vs row 1 isn’t that different) less people might ask for your seats and one of the first on the plane (after preboarders) is better than you could still be last
... View more
03-21-2023
04:50 PM
@bteach wrote:
I don't expect any resolution from this, but a lesson was learned...I had $1200 stolen fromi accidentally placing cash in a checked bag, which was handled by TSA, customer service at check-in, and baggage crew. It is very frustrating to know that someone is going through your baggage and stealing property, with little recourse to you, the traveler. From now on, cash is carried on my person. Be careful out there!
We obviously don't know what happened here but one observation is that only one group of these people have the means to see inside of a suitcase without actually opening every bag and looking for little sacks of money.
Many parts of a bag's journey through the airport are out in the open and so it would be much less likely for someone to randomly look for something valuable in there while also getting their job done.
Check-in - that bag is tagged and on the conveyor in seconds, I think we can rule them out unless you specifically mentioned having a bunch of money in the luggage.
But your point is well-taken - don't check valuables which could be lost or stolen.
... View more
03-21-2023
01:12 PM
03-21-2023
01:12 PM
Doors close 10min before the flight time so even with arriving at 7:55 you would be within that 10min window. could they have delayed the flight sure but if they hold for you but not someone else it creates issues also they see it as 2 people vs 100+ for inconvenience it’s easier to deal with 2 people.
Also maybe the crew was close to timing out so if they wait for delayed passengers that could cause an entire plane to be cancelled because they waited on 2 people. There are a lot of factors that go in to waiting or going but 2 people isn’t a lot to them I get it being stuck is no fun
maybe write an email to southwest and they can give a voucher as a goodwill gesture even though it was a weather delay that caused this.
... View more
03-21-2023
10:09 AM
03-21-2023
10:09 AM
@dfwskier wrote:
@floridaguy wrote:
Interfering with an individual's rights to be accommodated under the Act.
Was she allowed to pre board?
@dfwskier we all know how much of a legal expert @floridaguy is, I can't believe you would ever question anything he says about legal matters. 😆😅
--TheMiddleSeat
... View more
03-20-2023
07:29 AM
03-20-2023
07:29 AM
Thanks for the info, I will keep it in my mind.
... View more
@floridaguy wrote:
Going to Southwest's own web site, here is there exit row guidelines. No mention of anyone being too old.
https://www.southwest.com/help/day-of-travel/emergency-exit-seating-requirements
Yes, that was acknowledged in the very first response to the OP. What created the additional discussion was your incorrect assertion that Southwest was violating some non-existent federal law.
--TheMiddleSeat
... View more
03-17-2023
03:22 PM
1 Love
So one flight delay/cancellation and that’s your last straw after 10 years?? Good luck with the other guys they delay and cancel flights as well but you will most likely have to layover somewhere to get from SNA to SJC enjoy the long travel days ahead
... View more
03-16-2023
12:59 PM
03-16-2023
12:59 PM
I also have not received the Hyperwallet email. I received the customer ID from Southwest on 1/27/23. I've followed up multiple times by phone, Twitter, and now attempting this. My case was approved but Southwest gave Hyperwallet a bad email address for me. I don't understand how Southwest can send the Cusotmer ID to the correct email address but then give Hyperwallet a bad email address. I've called Hyperwallet and they will not fix until they hear from Southwest. I was on a 3-way call with Southwest and Hyperwallet and they will not fix until they got something in writing from Southwest to correct the email address. It is so frustrating!!! The incident happened on 12/28 and I still have not been reimbursed.
... View more
03-15-2023
12:09 PM
03-15-2023
12:09 PM
@KevinJegley wrote:
After how long you got your refund back?
After I said send to Venmo it arrived in 10min
... View more
03-13-2023
03:27 PM
03-13-2023
03:27 PM
Then call the Myrtle Beach airport and report that you heard that someone poured a drink.
I bet that the call out the National Guard.
... View more
03-13-2023
07:45 AM
1 Love
@floridaguy wrote:
That's hardly the point.
What's hardly the point:
1) That he got a better boarding position than everyone that bought EB after he did .or,
2) He got a better boarding position than everyone that checked him/her self in
That is the point . the OP paid for EB to get a better boarding position and that IS what he got (See I can do color too). The OP got what he paid for.
... View more
03-09-2023
06:18 PM
@TheMiddleSeat wrote:
Is putting a reservation on hold an actual thing Southwest does? I know other airlines let you lock in a fare, but you have to pay to do it. I've never heard of an official policy that Southwest will hold a fare. Anyone have any actual experience with it? I can't recall in the years of being here in the Community reading about Southwest holding a fare.
--TheMiddleSeat
I’ve held a seat before but was told the fare is not locked in just that the flight won’t sell out
i did this before Covid a couple times but my fare never increased as I usually booked the ticket just a couple hours later
... View more
03-09-2023
06:16 PM
03-09-2023
06:16 PM
Both my mom and I received our emails from hyperwallet the next day after getting the customer ID
you might try searching again in all email folders
... View more
03-08-2023
03:57 PM
1 Love
Thank you all. I called and they completed on the phone. I found out that the middle name was required to be entered. Not sure why that threw the payment error.
... View more
03-08-2023
02:55 PM
You can always call SW and ask them to tell you when you used the voucher and how much was used each time. They did this for me once when I forgot when a voucher was used. Not all agents will know how to do this so it may take a couple calls until you get an agent who knows how to see luv voucher history
... View more
You could open another email ticket and reference the other case numbers or try Twitter or Facebook and hopefully they will respond.
i have one case that’s over 2 weeks old (not related to the meltdown) but still waiting.
i think they are just very backed up and it’s causing delays
... View more
I’m just glad I have A List for these time change days because it messes with my brain
... View more
03-07-2023
01:58 PM
03-07-2023
01:58 PM
@civic3910 wrote:
Been very loyal to Southwest for 20 years. Impossible to book on their website just keep getting that same error. I can book on the app, but it's not always convenient to. I've escalated with Southwest multiple times, but they never reach back out to solve the issue. Cookies cleared multiple times, multiple browsers attempted, different internet connections. Doesn't matter. Unfortunately it's pushing me to book with other airlines.
Can you try opening a private browser window?
... View more
Flightaware is my go to as well, it provides realtime comfort of mind on the planned plane's arrival or delay etc..
You can even follow Elon Musk's plane if you want😉
... View more
We’re they closing the door to push back from the gate when you went to the bathroom I know to some FAs it is annoying that this causes a delay while folks go to the bathroom because they can’t close the door if folks are moving around the cabin. now if they were still boarding I don’t see a reason why it would be an issue to use the bathroom but sometimes folks have bad days
your welcome to share your feedback with Southwest directly by clicking contact us at the bottom of this page that way they can document this situation for review.
... View more
@akoenig95 wrote:
My fiance and I met on a southwest flight and wanted to have the little southwest snack mix bags out at our reception as a fun nod to how we met! Does anyone know if Southwest sells the snack mix bags?
How far away is the wedding? One time I made peanut butter from the peanut packs back when they were offered, I just asked each time for some extras and amassed quite a haul over the course of a year.
... View more
02-22-2023
05:36 PM
02-22-2023
05:36 PM
Your opinion only. Best wishes in your pursuits.
... View more
@bec102896 wrote:
@sr103 wrote:
When was the last non-stop SWA you used? Pre-Covid? Many routes now have connections, and ALL my routes do. But never fear, I will never buy another WiFi connection on SWA, nor will many others.
one thing I would like to see change with the price going up allow people to switch Wi-Fi to a different device in case one of you devices dies during the flight.
This would be nice, I did see it on my one trip on the other guys.
The other guys also had two price tiers where you could buy a couple of hours or else pay much more for duration of your trip (it might have even been for 8 hours and not the full trip duration) which compared to $8/day I was like "ugh" but if the price is going up this might be a good way to break it into bite size wifi.
... View more
Loves Given To
Loves From
