Southwest Airlines Community

This is the #1 confusion with Early Bird - despite automatically receiving a boarding position 36 hours ahead of the flight, you still have to "check in" at the 24 hour mark to receive your boarding pass and save it to your phone / print it / etc. You can check in any time in the 24 hours before your flight, and that's the true benefit, because your boarding position was already assigned to you ahead of everyone else trying to checking in at < 24 hours.    --Jessica ... View more

@dfwskier wrote: Flight prices for the time period are much higher than for late August (at least for the routes I looked at). Southwest will reduce those prices at some point because it will sell no tickets at that level. My guess is  it will reduce prices to the late August level or maybe even lower. Why? Very few people fly  during that time. It's a dead season.   For example, the best DAL / MDW price for late August is $79. The lowest price for the same flight starting mid September  - using the discount code - is $80   Of course you can book, and if the price drops. you can change your flight, and pocket a travel fund.   I will wait until my expected price drop for the time period happens. @dfwskier are you sure about that? When is this expected "price drop" supposed to happen?    I typically go to Vegas around Halloween, which is right in line with the sale. Flight prices in Oct were always somewhat reasonable/normal (if you consider $200 one way normal which I do these days) - Oct 29 had a sale price of $136, so I grabbed that before the sale ended. Now that flight is $218, and that's the cheap one. The rest are $300-$400. Going home on Nov 1, the cheapest flight is now $361. Should have booked it when it was on sale at/around $200-ish, but I hesitated ... Nov 2 some are in the $200-$250 range, so I'll probably get one of those before they go up more. I don't anticipate them going down, but hey, maybe they will lol.    I also debated going to Florida (FLL) for a day and then heading out to Vegas on 10/30 ... those flights with the sale were around $100 and going to Vegas was *under* $100, one option was just $75 ... then they went up the last day of the sale and now those flights are hundreds more.    Shouldn't have hesitated. Oh well lol. If the flights do go down I can always book them later.    --Jessica ... View more

@RyanT wrote:  Normally 5-week's lead time is standard for domestic travel for me.  We are not in normal times though. You can't expect everything to be as it was pre-COVID right now. It's going to take years for airlines to get back to "normal". Last I read, most airlines think it will take until 2023 to have "normal" traffic again.     --Jessica ... View more

You could book your companion's trip with points.  Then it is easy to cancel (and get your points back) and add the companion in case the flight might sell out.  When you call to change your companion on your companion pass, you can have the agent make the changes for the flights for your wife. ... View more

"Which offer do you think is best?"   For me, the 10k companion pass points would be my best option.  I'm going to be close to getting CP this year and this would help ensure I get it.     Let us know what you decide! 🙂 ... View more

l love that they changed their policy to include early birds for companions of A-listers.  One of the best decisions ever! ... View more

@jlthompson0522 There's always the "Contact Us" link at the bottom of the page.  I personally would choose the email or snail mail method.    --TheMiddleSeat ... View more

@PDFelter wrote: Not understanding that if you fly that often, why you can't use your travel funds.     ✅ ✅ ✅     It sure feels like I smell something rotten in  Denmark   ... View more

I book hotels almost exclusively through Southwest so I can get the RR points - I've gotten as much as 8,000 points for a 3 night stay once! In my experience it can take up to 8 weeks for them to post, and there aren't really any workarounds for that except for waiting for them to post to your account.   --Jessica ... View more

@Jonesbbkr wrote: Not sure where you see me contradicting myself but that’s your opinion for what ever you feel it’s worth. It’s not about mask etiquette, it’s about respect for others safety and following rules and guidelines. Let me guess your a pre- boarder too You said flying should be 0% risk,  but you admit you can't have that in such close quarters.   Which is it?    Nope,  I'm A list preferred,  and I don't block the aisle during planing OR deplaning.  I flew 50k miles last year without getting Covid... or whining about other's masks.    Ps.  It's spelled "you're". ... View more

be thankful you still have it.  during these times, they could have taken it away completely.   By the way, I earned it also.  Thankful we still have the benefit. ... View more

Such great news...Yay!  Thank you @NicoleAshley  ... View more

Thanks!  Just checked and they were adjusted.   Companion Pass obtained! WOOHOO! ... View more

This thread expands on what chgoflyer said   https://community.southwest.com/t5/Rapid-Rewards/Covid-Bonus-Points/m-p/109200#M6656     ... View more

@dfwskier wrote: @PDFelter wrote: check your credit card statement.  I've found the categories listed with the charge.  I'm assuming if it says "grocery" on there, that is what will be given the extra points.  If it doesn't say grocery, then it won't qualify. That's the best suggestion in the thread.   And that's what the terms and conditions say. 😉   *You will earn a total of 3 points for each $1 spent, on up to $1,500 in total purchases each month, in the grocery store category from 05/01/2020 to 06/30/2020. That's 2 points on top of the 1 point you already earn on grocery store purchases with your card. Merchants who accept Visa/Mastercard credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa/Mastercard procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making rewards offers to you. Please note: We make every effort to include all relevant merchant codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won't qualify for rewards offers on purchases in that category. Purchases submitted by you, an authorized user, or the merchant through third-party payment accounts, mobile or wireless card readers, online or mobile digital wallets, or similar technology will not qualify in a rewards category if the technology is not set up to process the purchase in that rewards category. For more information about Chase rewards categories, chase.com/RewardsCategoryFAQs. Purchases posted to your account with a transaction date during the offer period are eligible for this offer. Delays by the merchant, such as shipping, could extend the transaction date beyond the offer period. Please allow 6 to 8 weeks after qualifying purchases post to your account for points to post to your account. ("Purchases" do not include balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable.) To qualify for this bonus offer, account must be open and not in default at the time of fulfillment. This bonus offer is non-transferable and applies only to the account of the primary cardmember referenced in this offer. Eligible credit cards: Southwest Rapid Rewards® Premier Credit Card, Southwest Rapid Rewards® Priority Credit Card, Southwest Rapid Rewards® Plus Credit Card, and the Southwest Rapid Rewards® Employee Credit Card. ... View more

@Magwebb33 here's the click sequence I'd follow if I needed to get documentation/audit the points (all on a desktop computer rather than on a mobile device):   On the main Chase account screen near where it says "Southwest Airlines Rapid Rewards", click "See details" Click "See rewards history" Click on each of the appropriate time periods.  I'm *guessing* that based on what you've posted you should see all of the activity that Chase shows you've earned to get to your expected points total.  For each time period you should see labels like "+ 2X Pts for Southwest purchases" -and- "+ Points earned on all other purchases" -and- "+ New Cardmember Bonus".  Hopefully you see all of the points you think were earned. Very important, you should also see an entry for each time period labeled "- Total Rapid Rewards transf. to Southwest"  If you see all of the points on the Chase account then so far so good, you have confirmation the points were earned according to Chase.  If you don't see any points there then that's where to start. I'm *assuming* the points were earned on the Chase side and that you see the lines with points transferred to Southwest. Now go to your Southwest Rapid Rewards account.  After logging in click "My Account" then click the "Recent Activity" side bar area.  Click "View all activity". You should see the corresponding points posted with the label "Rapid Rewards Credit Card..." with the corresponding date. Also take a look at the physical Southwest credit card.  The back of the card should have "RR #########" printed on the back, that number should match the RR# at the very top of the Southwest site when you are logged in (look in the top left corner).  If the number on the credit card does not match the online account number then that is a good indicator that the points went to the wrong place. Hopefully this helps!           ... View more

@musiator  I am happy to report that this issue is resolved! I am at the airport now; I was able to add my BP to my Apple Wallet complete with the location-based notification on the home screen.  ... View more

Interesting!  I do have points from a hotel stay recently.  Odd that is what is triggering it.     Thanks for the update! ... View more

Is there a way we can request additional kick tail coupons?   ... View more

@TheMiddleSeat wrote: Here's the post I was referring to: https://www.southwestaircommunity.com/t5/Rapid-Rewards/Hotel-Bonus-Points-amp-Companion-Pass/m-p/85248/highlight/true#M4309   --TheMiddleSeat   I've replied over there as well. It does sound like what I referenced above -- confusion over which year those points would apply towards CP qualification (points qualify in the year in which the hotel stay was completed.)   Hope this clears up the confusion!     ... View more

I wish I knew as well, I found my link by googling “Chase Southwest Refer a Friend” and my link was given: Earn up to 60,000 points with the Southwest Rapid Rewards Premier Credit Card. I can be rewarded too, learn more. https://www.referyourchasecard.com/224a/1VRHCHU9UE   I believe that if the link isn’t used upon initial application and approval the referral will not be validated. ... View more

    @Dabs999 wrote: Please keep me informed if flights do go from PVD to SRQ. I would love it! @Milbill wrote: Why won't Southwest start service into Sarasota Bradenton? Many people who live in the spend time in the area would like to see the service that Airtran had before Southwest bought them. Fort Meyers and Tampa are an hour and half away. Am I the only one thats upset that they don't servicre SRQ? @Milbill wrote: Why won't Southwest start service into Sarasota Bradenton? Many people who live in the spend time in the area would like to see the service that Airtran had before Southwest bought them. Fort Meyers and Tampa are an hour and half away. Am I the only one thats upset that they don't servicre S Hello.   This is a customer to customer forum, and no one here will be able to notify you of future schedule changes. Further, I don't beleive that the airline has a way of notifying individual travellers about them either. Sorry. ... View more

If you are concerned about points expiring, you might want to sign up for the dining for points program, and have a cheap lunch somewhere. My experience is that points coming as a result of this program typically show up within a week or two of the event. ... View more

Thx! You answered my question as well.  ... View more

Hey Southwest, pay attention, this kind of feature would be a game changer for my family and I. ... View more