Southwest Airlines Community

Thank you to everyone for the responses! 🎅👍🏻 ... View more

I loved your story. Thanks for sharing. Now I need to try and find the show so I can watch it too! ... View more

Did you get hired?  If so, what position? ... View more

@Fathertime10285  that is a perfect question to ask your direct leader. I'm sure they will have some insight and able to point you in the right direction.  ... View more

Also take a look at this thread! You have more than one option. https://www.southwestaircommunity.com/t5/Rapid-Rewards/Laithwaites-Wine-Offer/m-p/99270#M5443 ... View more

You're welcome. There are also some great cockpit videos on YouTube, a really good one I just watched is of an Aer Lingus on approach to San Francisco. It provides a good sense of the flight deck activity (checklists, radio communications, and coordination) with great scenery. If there was a good Southwest video like this then I would have referenced that one instead! ... View more

I'm not really sure why gender specification is relevant to an airline, but, here we are. Have other companies adopted a non-binary option? Most profiles that I fill out on web sites still say male/female only in my experience.   --Jessica ... View more

Hi @Lindsey! Christmas Vacation & Elf for the win!     ... View more

@billycorsair wrote:   I've called SW about it, but they claim cluelessness. You may want to try the Southwest Twitter team, their handle is in the "Contact Us" link found at the bottom of all forum pages. ... View more

@gbfinancial wrote: No where on the itineray I was given when I booked a flight did it say that my direct flight from Indianapolis to Dallas was going through Chicago.  When a flight says non-stop.... I think @bec102896 nailed it referring to direct vs non-stop.   The only other clarification may be that sometimes the schedule does change after booking and if that's the case you have one opportunity to call and reschedule to a non-stop flight if any suit your schedule. Southwest will have tried to match your timing as best they could including direct or connecting flights.  It sounds like the issue may be direct vs non-stop though - check your booking confirmation and see if it is the same flight number as shown today.     ... View more

@SWDigits wrote: No idea if it will work, but maybe see if Chase will change your statement date again for say Dec 15? Credit card companies are willing to change statement dates, but typically NOT FOR THE NEXT STATEMENT. They'll typicaly start at the statement after the one that is about to happen.   Hence, a rule of thumb for anyone relying on Chase points would be to, at the start of a year, ask for a statement date  of say the 25th. ... View more

Thanks, I've been in touch with them on Twitter.  ... View more

Great idea to have your son bring his own carry on, we've always had our kids bring one and we still let them pick out their own snacks and special treats -- they're not so little any more!   Also for awareness the TSA has a dedicated site titled, "What Can I Bring?", here is the link: https://www.tsa.gov/travel/security-screening/whatcanibring/all ... View more

@juandey1988 it's going to depend on your desitination, there is currently a "baggage embargo" for San Jose, Costa Rica (SJO) flights (and three additional airports), the Southwest page indicates that cardboard boxes are NOT allowed.   The source of the following text is at the bottom of this page: https://www.southwest.com/html/customer-service/baggage/checked-bags-pol.html#baggage   Temporary Restriction on Excess/Oversized Baggage A baggage embargo is being enacted for the below locations from November 15, 2019 through January 6, 2020. The conditions are as follows:   ALLOWED BZE MBJ NAS SJO Checked Items 2 2 2 2 Over 62" No No No No Over 50 lbs. Yes* Yes* Yes* Yes* Coolers/Storage Containers No No No No Boxes No No No No *All fees apply   ----------   Also for awareness this is the Southwest Airport Information page where you'll see if there are any items to note for each of their destinations: https://www.southwest.com/html/air/airport-information.html ... View more

Don't give up hope.   It can take up to 30 days to reunite lost items with their owners. ... View more

Once you've met the sign-up bonus requirments, whatever they are, the sign-up bonus should be shown on your Chase account as "+ New Cardmember Bonus x0,000 points" (look for the "See details" link under Rewards the "See rewards history").   After Chase posts the points you should see them on your Southwest Rapid Rewards account.  Click "My Account" > "Recent Activity" > "View all activity" ... View more

Hopefully the issue is now resolved but I'm posting for reference in case others in the future have the same question about how to send an email to Southwest.   "Email" messages are sent using an online form, here are the steps:   Click "Contact Us" at the bottom of any of the forum pages. Under the "Email Us" heading click on "Send us a message" Complete the form in the pop up window. Click "Send E-mail" at the bottom right part of the form. ... View more

@cwelborn123 I don't work for Southwest but I'm going to *guess* that they still don't work with third-party recruiters.  @KelbyTansey?   Also for awareness we won't be able to see the image you posted until it's approved by moderators. ... View more

I'm a Southwest customer active in the discussion forums and I don't recall seeing anyone mention cover letters.  The advice I've seen is to sign up for job alerts so that you'll be ready when a flight attendant (or other job) posting goes live.  See this thread for additional detail:   https://www.southwestaircommunity.com/t5/Southwest-Careers/When-do-flight-attendant-applications-typically-open-up/m-p/95232/highlight/true#M5847 ... View more

See this thread: https://www.southwestaircommunity.com/t5/Southwest-Careers/FLIGHT-ATTENDANT/m-p/93707   Good luck! ... View more

@SWDigits  thank you so much! Hopefully I hear from the soon! ... View more

@Crisby wrote: Thank you!   Is the WiFi that I’ll connect to the free one? Yes 🙂 ... View more

I am glad they are adding movies to their lists. @KiranR wrote: Last year, Southwest announced complimentary movies available for our Customers, and since then, we’ve been curating a selection of movies each month to enjoy while inflight.   Check out the list below to see the movies that are available on WiFi-enabled aircraft for the month of November:   New Releases:   I Am Mother Shaft The Last Black Man in San Francisco Toy Story 4 Yesterday   Holiday Movies to enjoy through the end of December:   A Bad Moms Christmas Elf Home Alone Home Alone 2: Lost in New York How the Grinch Stole Christmas (2000) National Lampoon's Christmas Vacation   The full library of movies available:   12 Strong A Bad Moms Christmas A Dog's Journey A Star is Born Adrift (2018) Aladdin (2019) Aquaman Avengers: Endgame Captain Marvel Crazy Rich Asians Creed II Den of Thieves Dumbo (2019) Elf Fantastic Beasts: The Crimes of Grindelwald Finding Steve McQueen Game Night Godzilla: King of the Monsters Home Alone Home Alone 2: Lost in New York How the Grinch Stole Christmas (2000) I Am Mother I Feel Pretty Isn't It Romantic John Wick: Chapter 3 - Parabellum Life of the Party Little Mia and the White Lion Molly's Game Nancy Drew and the Hidden Staircase National Lampoon's Christmas Vacation Ocean’s Eleven Ocean's 8 Pokémon Detective Pikachu Ready Player One Second Act Shaft Shazam! Tag The 15:17 to Paris The Hustle The Last Black Man in San Francisco The Lego Movie 2: The Second Part The Meg The Mustang The Secret Life of Pets 2 Toy Story 4 Yesterday   Download the Southwest app before your flight to view movies and on-demand content. Available only on WiFi-enabled aircraft. May not be available for the full duration of flight.   ... View more

I've never heard Southwest paying out any reimbursement at the airport, it's always a matter of saving receipts for essential items that must be purchased immediately such as a toothbrush and perhaps a change of clothes, then submitting a claim for reimbursement of those expenses. Southwest's contract of carriage does limit their liability to $3500 unless you declare and purchase coverage for extra value. I do not see any indication of reimbursement for purchasing essentials counting against the $3500 limit, but again, that reimbursement is for essential purchases, not an additional $1500 worth of stuff that you would like to replace.   --TheMiddleSeat ... View more

Was she drinking alcohol after going through security?  A Southwest employee may have considered her too inebriated to safely fly.  As others have said, she should contact Southwest for more information.   --TheMiddleSeat ... View more

@baseballfan1985 wrote: can I use points for my flight, and use my CP for my companion   Yes, absolutely. ... View more

Did you ever get your iPad back? ... View more