Southwest Airlines Community

One other thing to keep in mind is if you are ALP or AL with other passengers on your reservation they will be automatically checked in sequential order after the AL/ALP member so if your AL with 5 people 6 of the A spots are taken just from one person  ... View more

I also learned with this new way I can move my flight 4 weeks (2 weeks for 1st change and 2 more weeks for 2nd change)    i moved one February flight that was cheap to March (spring break time) and rebooked February for $5 more but saved $300 on my March flight  ... View more

Yeah this is not fun. Most airlines have a flat tire rule if you show up within 2 hours of your original flight they will usually let you go standby on the next flight and if you explain to the customer service agent they will probably have been told the same story by another group and hopefully can assist.  i would try to reach out to customer relations and maybe they can do something just click the contact us link at the bottom of this page ands fill out the form.  ... View more

Here are a couple examples from my flight tonight    I’ve found more flights have the other provider though in my experience        ... View more

@calcifer wrote: Thanks for your response. How do I know if I have a Viasat aircraft? How can I check this when booking a flight or prior to boarding? Unfortunately you won’t be able to tell if your on a Viasat aircraft until onboard and it will show up at the bottom of the Wi-Fi page if it is viasat or the other provider also if it’s viasat when you look at the navigation menu it will have the switch devices option listed  ... View more

I wish in the case of schedule changes they allow you to accept the change so you can manage your reservation like normal I have expressed my feedback to Southwest about this new way of dealing with schedule changes    speaking of schedule changes I wonder if they are going to do that mass set of changes again for March/April like they did for Jan/Feb back in November  ... View more

I was 1 gate off from the new plane with outlets I tried to use my same day standby just to get on that plane for once but no connection would have been available for me so I had to pass but the agent did get a good laugh out of the reason why I wanted to go 1200 miles in the opposite direction first  ... View more

I bet you would complain if the kid sat alone next to you too right? If the kid cries you would probably ring the call button    that’s why they will try and get people to move so they don’t have some kind of interaction with a set of strangers and a kid.  Maybe they were on a connection and running late maybe they don’t know about family boarding you were new at one point    make it a great year or not the choice is yours (be kind to people and kindness will be returned)  ... View more

BUF is under winter storm Heather travel advisory for Monday-Tuesday  ... View more

If you book with 2 vouchers then cancel then book with another 2 vouchers until you run out of vouchers then yes but it’s a lot of work  ... View more

Yep one of my favorite plays from the Southwest playbook  ... View more

do I have to choose just 1 😜   i have several trips coming up from my annual Bahamas trip next week to 3 cruises booked so far but the one I’m looking forward to the most is April where I’ll get to visit several ports I haven’t been to (Barbados, St. Lucia, and Puerto Rico) plus a few repeats that were fun last time so can’t wait to go back    first though my first quick weekend trip of the year coming up on Saturday AUS/DAL saying I haven’t been on a plane since last year sounds weird 😂 ... View more

@floridaguy wrote: Bruh, this whole discussion came up a few months ago and I took it on as a research project.  At that time, Southwest had NO INTEREST in Knoxville and I even spoke, at length, with the general manager of McGhee Tyson airport.     Despite tossing millions of dollars into renovation, Southwest shrugged and walked away.   No Knoxville in the near future.  Not busy enough and not enough traffic. A lot can change in a few months ... View more

Maybe they were a deadhead so they can go to work because otherwise another flight could be canceled if they weren’t there.  ... View more

Arrivals for the day   Just outside of the barrier          My favorite trip was my cruise to St Martin where I did plane spotting just feet from the airport at the beach. If you haven’t been jet blasted it is pretty cool and looking forward to going back in April on another cruise.  ... View more

Oh and I bet you probably looked at the CBS report that only mentioned the 6 cancellations of other airlines NOT including the delays. Those other airlines will delay flights overnight I’ve never seen an overnight delay    they were quick to mention the delays on Southwest but quick to toss out that info of other airlines.  ... View more

@kdenflyer    So when I search your username i get this long error after clicking on your profile      I wonder if you were somehow accidentally banned from the community i know it happened to another user awhile back so hopefully they mods can investigate and fix it. @CarlyeThornton   ... View more

2 years a go I did 2 Roundtrips in the same day just to re earn my A List preferred because spending 1 day in the airport was easier than 2  ... View more

Have you checked the spam/junk folders?  do you receive the usual prepare for your upcoming trip emails/car rental advertisement emails before your trip?  ... View more

sorry for your experience unfortunately no one here will have the tools to help you as this is a customer to customer forum. I’d recommend if your expecting a response from southwest that you use the contact us link at the bottom of this page that way they can investigate and deal with the situation  Did you report the incident to the flight attendant or just assume they saw it? Flight crew is busy thanking passengers and saying bye when deplaning not looking rows back to see if people are not behaving. Did you report it to anyone?  did you kick their seat the whole flight or something? I just find it weird someone would just say let’s kick the guy behind me just for the hell of it on my way off the plane or maybe they were drunk again we don’t know since we weren’t there    If you have any evidence you might include that when you email Southwest (pictures of a bruise from the kick, video of altercation, names of witnesses)  ... View more

That woman would receive denied boarding compensation which is a not a C small sum of money    also she mentions being stuck in Baltimore overnight but yet says they wouldn’t let her board in Montego Bay. There’s a lot more to the story that she clearly is not saying or if you’re simply unaware of they don’t just pick a person to remove. She mentions being on standby therefore she does not have a confirmed seat on that flight or worst case. If she actually had a real seat they wouldn’t bump the entire family only one person lots of missing facts in this case.   when it comes to bumping a person, they have a process and an order such as non-revenue people then the last to check in they don’t just pick because of who you are.  ... View more

@floridaguy wrote: Yes, I believe so.  As long as they don't add Knoxville, I'm a happy guy.   There isn't any reason to be in Knoxville anyway. I hope they add Knoxville  ... View more

You can go to Austin for $193 each way on December 30th  ... View more

Sorry to hear of your experience I would use the contact us link at the bottom of this page fill out BF form so someone from Southwest can review what happened and hopefully get to the bottom of this and hopefully offer the refund or some compensation for the bad experience.  ... View more

@DancingDavidE wrote: HOU could be a new experience - not sure if the Pappadeaux is still there or not?         Nope pappadeaux is gone from HOU as well as all pappas restaurants (thanks Houston mayor) I’m still cranky over that so I end up at Wendy’s now on my HOU layover 😂 ... View more

@CompanionPass wrote: I didn’t know that was a trick! I will definitely try that again. I say “again” because I accidentally tried that, and it worked a few flight ago, but I thought it was just a coincidence. Thanks for the tip. I’m new to being engaged here, so I haven’t seen all the discussions on this topic yet. BTW, I’m posting this while currently airborne on SWA and it worked fine this time. Cheers! Yeah back when they were adding in the new Wi-Fi provider I would get stuck on the rev screen my friend discovered if I go to the texting accept the terms then reload the Wi-Fi page it usually loaded. I have no idea why those have anything to do with each other but it worked    you might also do that clear cookies and that other tech stuff if this trick doesn’t work  ... View more