Southwest Airlines Community

Perhaps a layover in other areas such as San Juan, Puerto Rico or other countries such as Aruba or Costa Rica (San Jose) would work. It may not be necessary to be THE final destination for the travelers. I suppose this assumes it is alright to fly over any other countries necessary such as Colombia, Venezuela, etc. to get to destinations such as Santiago, Buenos Aires, or Rio de Janeiro. ... View more

Hi there! I understand how frustrating it can be to experience connection issues with the Southwest app, especially when other apps work fine. If you haven’t found a solution yet, I recommend checking out this guide on Southwest error 500120309 for potential solutions and troubleshooting tips. It might help address the issue you’re encountering. If the problem continues, please ensure you’re using the latest version of the app and consider reaching out to Southwest support for further assistance. Hope this helps! ... View more

I will fly this weekend, and I am worried about the bag I am planning to use as my carry-on. It is a hardshell that is 25.1” x 17.2 " x 10.3”. Would I be able to use it?  I have three checked bags already.  ... View more

@seeking wrote:       "The legacy carriers still have pre-boarding, but it is significantly less than WN. I've been on flights with ZERO pre-boarding on the legacy carriers"   My alternate carrer is United and my experience is 180 degrees different than yours.  Here's who United lets prebowrd   1) Regular pre-boarders 2) Military 3) Families with kids   Lots more pre boartders than SW and a much more chaotic pre boarding process. ... View more

Yes. $49 from Hartford to Buffalo......in February.  No, thanks. ... View more

@SoCalFlyer97 wrote: @Jonboy71 wrote: I checked in 2 minutes before my wife for the same flights and got a significantly worse boarding position. I did both check ins, so know this for a fact.  Why would this occur? In your case, it looks like you checked in and received your position. During the two-minute window, somebody else who was already checked in and got an early position changed or scrapped their booking, thus your wife was the "lucky" one to snag the open upper spot.    Anecdotally, the wrinkle here is especially if you were checking in right at the 24-hour moment at the same time there are a bunch of A-listers getting their automatic notifications of positions being assigned and believe it or not some of these people will have forgotten about their flight or else forgotten that they need to change their flight and a few earlier spots often open up around this time.     ... View more

What happens is that both the airlines and TSA look to see if there is  pattern of theft somewhere, and if there is, then that place gets increased vigilance to try to stop the problem.   One offs -- not so much.  ... View more

Thanks, Taylor! Great list! Count my vote in for Anchorage, Alaska (ANC) because I live in Alaska! However, I know there are many variables in where airlines can fly to and from such as how many gates, contract issues, projected customer numbers, etc. However, it would be awesome even if SW Airlines had a winter season option of ANC to Hilo, Hawaii.   ... View more

@bballflyer wrote: I have gotten many flights before 7 am and after 7 pm that were discounted.  I know the miles were discounted, but not sure it was discounted as much when using money.  I didn't need a special link.  Try searching using points and see;  I have not seen that discount in the last couple of weeks though. There was a promotional message about it but all of the fares are available for your browsing in the normal way, you don't need to enter via the link or use any promo code.      ... View more

@SoCalFlyer97 wrote: @Angus725 wrote: Hi folks,   For same day standby or same day change (with a-list), is it possible to standby to or from a nearby airport? Ie, San Francisco Bay area (SFO/OAK/SJC) - Los Angeles area (LAX/BUR/SNA/ONT/LGB)?   Just spent 2 hours driving from ONT to LAX for a 45 minute flight to SJC, was wondering if I could save myself some pain by flying from a closer airport between these places next time depending on road traffic conditions...   Cheers, A Hello-   I inquired not too long ago on this subject due to a hour-long delay at the airport and whether I could standby or do a Same Day Flight change to the nearby city. The rep informed me that the nearby-airport benefit applies if Southwest either does a schedule change after the original flight is booked or if Southwest cancels the original flight.    Otherwise, this benefit does not apply to a standard Same Day Standby.   Hope this helps. Sometimes you could ask for this if there was a weather interruption as well - TPA/SRQ, MDW/ORD.    Without any extenuating circumstance then no, not allowed.   I'm not sure in your example you are saying that Southwest moved you from ONT to LAX - the choice was probably more frequent service at LAX or wait at ONT, that would be strange for them to move you like that unless they couldn't provide the service from ONT.    But would any of the other airports been closer than LAX? ... View more

@seddaa wrote: I just volunteered for a later flight, they offered 800 in coupon. They booked me a connecting flight with a short layover and overall 3 hours delay. I was reading other people's experiences and most got the initial flight refund. Should I request for this too, what are the chances I get it? See if it shows up automatically on your account in the method that you paid for the ticket.   If it's a flight credit then you can check on your account. I don't have any right now but it shows up right on your account when you login.         ... View more

@smirkk wrote: In the SW mobile app, I see a notice informing me about using my card holder benefit before it expires. Right below this is a button to click to get the code. I'm trying to figure out what benefit this is referring to. I have a SW credit card and the only benefit I'm aware of this the once a year early bird check-in. It must be something other than the upgraded boarding because for that you just buy it and then get it reimbursed as a credit later.   Is it possible the two things are separate - one note to use your benefit, and some other offer to get a code for something, unrelated?     ... View more

Have you found any on Southwest that were not the same? ... View more

For a variety of reasons, I almost never book round-trip flights -- unless there is a cost difference vs purchasing two one-way tickets. And add your question to the list of reasons why I almost always purchase one-way flights.    You ask a good question, and with a round-trip flight, I do not know the answer. I would suggest contacting SWA directly regarding this.    But I do know that if you purchase one-way flights, that you can add your Companion to either, or both, flight with no issues. ... View more

Do not call this number this is a scam  ... View more

Heyy.  I had a very similar incident today with the same agent and even more alarming and discovered this post from a year ago.  I had a quick question for you, if you get this response please let me know.    ... View more

Last year I made a gate change to a 6am flight from LAS to SMF about 30 before the flight in a virtually empty terminal and was given A18 out of 16 passengers on the flight. Out of 16 passengers, 13 were A List preferred. I guess those are the only people awake early in Vegas. ... View more

The situation that you described sounds like this passenger/Spirit employee was traveling on a confirmed ticket purchased by their employer.  Other airlines often purchase SWA Business Select fare tickets to ‘deadhead’ their employees to their destination for work purposes.  ... View more

Thanks for wrapping things up in one thread. As always, it was an entertaining read. ... View more

Does anyone know if Fox Sports 1 will be included in the sports viewing plans for March? We’re hoping to catch a Xavier basketball game and want to make sure we don’t miss it. GBWA gbapponline.com It seems like channels sometimes get added or changed, so any info would be helpful!              ... View more

It’s frustrating to find that the open seating policy isn’t always applied consistently. During my recent flight, my wife and I found several seats being held for friends boarding in later groups, even though they were technically open. This seemed to contradict the idea of "open seating" and created confusion. It might be helpful for Southwest to clarify or adjust the policy to prevent seats from being reserved in this way, ensuring a fairer boarding process for everyone.             ... View more

Make sure the RR numbers are matched for her when you do the bookings. You can claim them in arrears up to a limited amount of time though.     ... View more

@Artanis wrote: Interesting little article about Southwest Airlines on page 14 of the August edition of Airliner World magazine. Can you give a recap of the highlights?     ... View more

That preboarder was in a wheel chair. I fly quite abit from phx to dtw so this is not my first rodeo. At some point I will change airlines. ... View more

The other advice here is great.   Although no warranty it will be the same on your date of flight check the gate assigned today for both flights and see how close they are. Check a few more days to see if there is any consistency.   Also I would expect you meant Midway which can be a hike from high “A” gates to high “B” gates but if you are at O’Hare it will be very close.    ... View more

Did it work? We are planning on taking our jeep two seater wagon. I called & asked if it was allowed, she said yes but didn’t seem to understand what I was saying. I offered to give measurements & she said it wasn’t necessary! Still a little hesitant on if it’ll be allowed.  ... View more

Flight was not full, they confirmed our seats were available. I understand the 10 min rule and at the end of the day it's not unreasonable. However, once it became clear we wouldn't board, they were comically unhelpful. At the airport we did the QR thing before we booked the hotel and they sent each of us a $200 LUV, which is great, but it doesn't account for the hotel paid out of pocket.   It'll sort out in the end one way or the other, not the end of the world. ... View more

@Donnamx wrote: I am a permanent resident of Mexico and the USA.  Can I really check in my bags at the kiosk and use baggage drop off rather than standing in the long line for check in?  I think this might be new?  "You can now add up to two free 1  standard bags per traveler digitally after check-in and print your bag tags at the self-service kiosk" It's been a while since I flew to CUN - is there a separate requirement depending which passport you use? Do you have both?     ... View more

Please stop trying to be like all the other airlines. I have always tried to fly Southwest and love the flexibility of open seating. ... View more

Still getting this message on App and computer. Unable to access the reservation.  ... View more