Southwest Airlines Community

Sorry I meant to say not an Aisle because they are smaller in some cases;  I think window would be best, middle you could have people trying to get past you to the restroom and could accidently step on carrier, but it should fit under the seat.  I couldn't even fit a backpack in the aisle section last time I was on ... View more

This is what I found regarding this matter: I used 3 gift cards ($500/ea) to make $1,160 purchase consisting of 6 tickets. Leaving a balance of $340. After the purchase, I checked the balances of all the cards, which showed $0. After an hour, the balance returned to one of the cards… this must be a processing matter, but glad the balance is back. ... View more

I was on a flight yesterday and MSNBC has vanished again. ... View more

@Sarahsummer23 wrote: There’s no sale for January / February.  We are already mid August and there hadn’t really been a real sale since June  SW has announced a number of Low-Fare sales since the BDAY-50 sale from last June. The discounted fare varies between routes, destinations, and dates of travel. SW's "Find the Best Flight Deals" page may help. Start by selecting your origin airport:   https://www.southwest.com/find-best-flight-deals/   Note that some airports including one not too far from where I work are usually excluded from SW sales. In the case of Orange County SNA airport, they are bound by a maximum passenger cap from a legal settlement; thus, to control passenger demand, prices are higher and are excluded from most SW sales.   Hope this helps. ... View more

Sounds like you had a good time, SoCalFlyer.   Thanks for posting. ... View more

All of this would have been avoided if Southwest would have tossed people off the plane who tried to save seats.  No one would save a seat again.  Instead, they allow people to abuse the open seating and tell one customer that there is no policy yet tell another that saving seats is forbidden.   Southwest brought this on themselves.  Herb would have tossed them off the plane and tossed a refund check in their wake.  Who needs customers who are nothing but trouble?   Ye reap what ye sew.... ... View more

This is great and a big reason I also love Southwest! What I love most is that the captain more than likely didn't know the reason you were traveling was to say goodbye to a loved one, and just bought the fruit cup out of the kindness of their heart. Love Southwest staff! ... View more

Thank you so much for taking the time to answer my question!  ... View more

@YeahNoMaybe wrote: Just a few days ago on an Orlando-Houston flight....  I was in the A group.... I boarded to find one of the pre-boarders has managed to find enough hats, food bags, jackets, etc. to save EIGHT additional seats for his party boarding later... NINE seats total (including his)... an entire row and a half saved...  NINE SEATS... I wanted to look at him and say, "You, SIR, are the exact reason Southwest is going to begin assigning seats." Unbelievable. It is an inconsistency if the preboarders only get one helper, but then can save this many seats it would be easier just to let everyone board with the preboarder.    So no they aren't supposed to do it that way.     ... View more

I understand your plea, but SW's person of size policy is designed to do two things:   1) Allow the person of size a more comfortable arrangement 2) to prevent the POS from severaly limiting the comfort of an adjoining passenger.   Tall people don't typically qualify by  that second point.   I'm afraid your best bet is to try to get bulkhead or exit row seats. They provide extr leg room. After SW reconfigures it's aircraft to allow passengers to obtain specific seats, you may be able to obtain "extra room" seats that will be on the aircraft -  coming some time in 2025.       ... View more

From the information you provided, I'd guess you are entitled to what is called pre-boarding. That means you board before any A boarding positions board. It is supposed to be reserved for people with physical limitations, and it seems you do. You should request it as soon as you arrive at the gate your plane is at.   Since you requested a wheel chair in advance, as soon as you check bags the people that do that should know that you need assistane and should arrange it for you. If not, just remind them.   I hope you have a pleasant and uneventful flight and hat you enjoy your trip to Las Vegas. ... View more

Check out the shopping and dining sites attached to Rapid Reward points, look under the earn points category. U can easily accumulate more points towards companion pass by simply shopping at your favorite stores or dining at favorite places. There are incentive bonuses to sign up. These points are on top of credit card points but be careful it may take 6-8 weeks to post. As someone mentioned consider a mini getaway using Southwest hotels but select the locations with bonus points. These points almost post immediately. Good Luck ... View more

The referenced link was from 2018. Not surprising that a six year old link isnt functioning. ... View more

@DHardie wrote: The boarding position is not guaranteed next to yours. I've been waiting on this for the last 36 hours with my latest companion pass. I had early bird check-in and the SW terms per the representative said I didn't have to buy the early bird check-in for my companion that it would automatically apply to my companion and it didn't. So since my companion is my 11 year old daughter, I have wasted my $25 for my early bird check-in and will have to board later with her in the boarding group SW assigned to her. I bought her the early bird check-in for the return flight now that I know. It should have worked the way you described it - run through the situation with the gate agents and hopefully they can let you board together at the earlier spot.  it should work either way for her or you to have it and the companion or companion pass holder get pulled along in the assignment.   Was everything booked more than 36 hours prior to the flight?     ... View more

bot much?   https://community.https://community.southwest.com/t5/Travel-Policies/What-Are-the-Rules/m-p/175724#M22386.com/t5/Travel-Policies/What-Are-the-Rules/m-p/175724#M22386  ... View more

Mine ended up showing up in my account. Bummer that you’re having trouble and they won’t honor it.  ... View more

@teffe wrote: I am under the impression that if you are A List Preferred, you, as well as everyone on your reservation, can board after A Group. Here’s why I ask: I travel a lot for business and during the summer months I bring my family since my wife works remotely and my two daughters are out of school. I purchase a ticket through my business account and add my wife on the companion pass. I then use points for my daughters. Though when I check in for flights I get three different confirmation numbers, one for me, one for my wife and one for my two daughters. Even though I have three different confirmation numbers, they all get linked to the same reservation. My wife and I always get boarding passes somewhere between A16-A20, but my daughter end up in late B or C group. What are my boarding options here? I get conflicting guidance from every gate agent I talk to. Boarding after the A-Group is family boarding, which would apply if one of your kids is 7 or under.    Otherwise the boarding positions are working as advertised, your companion gets checked in sequentially with your ALP status but the kids on the points tickets have to check in manually.   Here's how we did it just recently: I have Alist and companion pass. I bought tickets with cash for me and my wife. My wife has promotional companion pass so each kid is a companion of one of us.   When we got the boarding passes I was A-17, my daughter companion was A-18, my wife was A-19 booked on the same reservation, and kiddo #2 was A-20 being linked to my wife's check-in.   It won't work if you make a separate booking with points though, it's a different confirmation number. I'm not sure what you are referring to when you said it was "the same reservation" in that description.             ... View more

@criley wrote: Hello all - anyone might be able to tell me why flights to LGA are so high the second week of October? Specifically the 9th-10th. All other weeks/days appear to have lower fares. Just thought I would ask. I was going to wait another week for Wanna Go Wednesdays to see if the prices go down.  Greetings!   I echo @dfwskier    Likely a major event. Last November when the F1 Race was in LAS, short-haul airfares from SAN and back where several hundred dollars each way where on other days during the week, they can be as low as $39-59 each way.   SW flights/fares now appear on Kayak and Google Flights. I would utilize these tools in conjunction with SW's Low Fare Finder to monitor the market. For now, I would not wait and book your travel now. That is in case fares continue to increase or the flight fills up and lower fare WGA options become unavailable. In contrast, if the fares drop through a sale like WGA Wednesday or any other low fare sale, you can always rebook/reprice your reservation at the sale price and collect a credit to use later.   Hope this helps! ... View more

Made this account just to reply to an old thread because lol you are wrong.   Why did SW earn worst airline in America title for 2023?   Why have I flown JetBlue without issues my whole life, but today the first time I took a Southwest flight it was the worst experience I’ve ever had flying in 20 years?   1.) Delayed due to “weather” when other lines were having arrivals from the same region and time.   2.) Pushing off and then having to go back for maintenance issues    3.) Fixing the maintenance issues and then having the pilot time out    Three strikes you’re out, what a bunch of incompetent buffoons. Not once did they attempt to de-board, only after sitting for about an hour and half did they start sheepishly letting people get off. Zero communication the whole time outside of “it shouldn’t take long!!”   Don’t even get me started on the absolutely ridiculous open seating BS.   Trash airline. One and done, never again. ... View more

I definitely would have said something to the FA. You shouldn't have to suffer because a passenger fails to notify the airline that they are too large to fit in one seat. Yes, if there were seats available you could have just moved, but I would go to the FA first so that they could properly and politely inform the passenger about their Customer of Size policy. That way the passenger knows what to do for their future flights in order to avoid inconveniencing other passengers, and additionally help them avoid potential embarrassment about the situation on their future flights.  ... View more

If it is a popular route or time of year (like Christmas or Hawaii) then I would not risk it and would add the companion.   ... View more

All of the salary questions are answered with hourly rates and minimum flight times, but what can one expect to receive on an annual basis as a new FA? ... View more

You are right, I agree with you. ... View more

Hello SouthWeset,   I recently redeemed my Rapid Rewards points for a Spotify gift card, intending to give it to my college daughter. However, we discovered that the card is restrictive and can only be used for Spotify's Premium service. We initially thought it could be used for any Spotify purchase, but it turns out to be a promotion for their Premium service. Had I known this, I wouldn't have redeemed my points for it. I've emailed Southwest about this issue but haven't received a response yet. I'm sharing this to warn others about this limitation so they don't fall into the same trap. If you do get this card, make sure you're interested in Spotify Premium specifically, as it can't be used for anything else on Spotify.   Best of Luck!! ... View more

@Splat wrote: I don't travel all that much, but recently got back from a 4 hour flight.  The seatbelt sign was on for 80 percent of the flight, both legs.  It was totally unnecessary as the clouds were stratus, flat, and uniform.  Turbulence was very mild, yet the seatbelt sign came on and stayed on through landing.   Here is my working hypothesis: it all relates to money, specifically insurance premiums Southwest pays for passenger liability.  My guess is that their insurance company jacked rates with all the recent news of passengers being thrown about from clear air turbulence and requiring hospitalization.  I'm guessing here; perhaps the insurance company said, if you keep the seatbelt sign on X percent of the time, your rate will go down significantly.   Communication came down from upper management and the pilots followed orders. Interesting analysis. Yes, home and car insurance rates for sure went through a steep inflationary cycle this summer (we all felt it with our wallets) but not sure if this is true for liability insurance. However, I think you are correct that having the seat belt light on even through the "smoothest" of forecasted turbulence is to protect the airline from liability (e.g. if one gets up to go to the bathroom when the seatbelt light is on, they do so at their own risk--if the plane does in fact "hit" a bump and that person trips, they cannot hold SW liable if the sign is on). I don't think however having the sign on for X-amount of time has a direct role of how rates are determined. Communication related to safety and turbulence is also done with Air Traffic Control and other pilots. The communication from the management would be err on the side of caution and keep the light on if pilots suspect any risks.     Here's an interesting read from On Mile at a Time on the policies of this little iconic light that we see on the cabin ceiling: https://onemileatatime.com/insights/airlines-seatbelt-sign-policies/       ... View more

@bec102896 wrote: Did you get some of my delicious AUS food while you were there?  @bec102896    I enjoyed a great variety of food while in Texas! Will share more in an upcoming post in the Trains-to-Planes Series: https://community.southwest.com/t5/Inflight-Experience/June-24-Summer-Vacation-Train-to-Planes-Series-Trip-Report/m-p/174598   Spoiler Alert: Delicious Burritos found at the ELP train depot...   ... View more

You could always complain directly to SW byclicking on "contact us" below and proceeding.   Your post would have been more insightful had to you included  things like   gate, flight number..   I'm sure the gate agents were having a tough time dealing with surly passengers due to Debbie.   Dealing with angry passenger after angry passenger after angry oassenger  is pretty tough on employees.   You might want o consider that. ... View more

It's a Chase promotion, so you should be calling Chase. ... View more