Southwest Airlines Community

You didn't lose a year of travel.   Plenty of places to fly in 2021.  I'm on my 13th vacation, courtesy of my CP.  Flights are extra cheap in many cases.    Any bonus you got last year was just that...a bonus.   And you could still fly.   I hit 50k miles last year.    So I'm really not sure what your issue is.    I don't understand why the people complaining about the CP aren't even using their CP.   Only a very few exceptions like Belize and Turks are closed,  and that's certainly not the fault of SWA.    I could complain that I earned a CP for this year that I could have gotten for free.  But I don't expect to get another year out of it.   They already gave us the bonus points to get there.   Now I'm incentivized to fly and spend like crazy to get it for 2022.   My wallet already hurts.  ... View more

I agree with other responses, no body shares a normal flight that's on time with good service.    When I fly the only things I say to flight attendants are, some type of greeting like "Hello" or "Good Morning," then when they ask what I want to drink I'll say what I would like than say thank you when they hand it to me then I say thank you again when I get off the plane.    Of course now, I also wear my mask when I fly and don't complain. With this practice, I've never had problems with flight attendants. ... View more

@Cjw21 wrote: I have 2 Halo chargers I want to take on my trip to Cozumel.  One is. 44,400mWh and one is 58,830mWh. I do not know if these are the required sizes.  Thank you in advance Lithium batteries with more than 100 watt hours | Transportation Security Administration (tsa.gov)   As the other poster mentioned the limit is 100 Wh or 100,000 mWh so these are both okay.   As @dfwskier mentioned the key requirement is that you carry it on - in the rare event that there was a problem with one of these they want it in the cabin where someone can do something about it instead of in luggage - TSA will confiscate them from checked luggage. That's a much more critical requirement than the watt-hours which I've never heard of anyone checking.       ... View more

@gsking wrote: @dfwskier wrote: @TheMiddleSeat wrote: @dfwskier I purposefully didn't mention the flat tire rule since I would consider this situation an abuse of the rule, but I guess everyone can decide for themselves.   --TheMiddleSeat Agree. As I pointed out in my earlier post, there is risk to using the flat tire rule. The risk is that you don't take a flight because all the standby slots get used up.   If that happens, I don't know if Southwest tries to put you out the next day or not. Even if so, the risk having to spend an extra night somewhere IMO reduces the viability of playing the flat tire game.   I have used the flat tire rule twice. Once because rain covered roads made it impossible to get to DEN on time, and the other was really due to a flat tire on my way to DAL. So did you cancel the flight, so as not to be a no- show?   Or call and ask for the standby?     I presume it takes a call before the flight leaves, and then an in person visit at check in?  Nope. You just go to the airport and tell them that you missed your flight. If memory serves you do have to get to the airport within 2 hours of the original departure time. If you get there too late, you could be no showed.   If you call in, the only option provided is cancellation. I learned that with my DAL flat tire. ... View more

@Three-Nuts "We booked for October 2020 back in March 2020, non-refundable tickets.  Obviously, cancelled."   Why 'obviously canceled'? A lot of us flew quite a bit in October. ... View more

@chgoflyer wrote: The airline is normally strict about expiration dates but the airline said Thursday it will accept printed coupons with a 2020 or 2021 expiration date through the end of the year. Yes!! I have 3 drink coupons from 2020 I've been keeping in my wallet - good to know I will be able to use them later this year!   --Jessica ... View more

Sorry to hear about your hassles.   I know how frustrating that is.   One thing I try to do is keep the app on my phone.   Any existing reservation will notify me 24 hours before my flight.    So in case I forget... ... View more

It's mainly for the handlers.   I get caution tags put on my bags when they are too LIGHT (as in empty).  They don't want them to throw their backs out lifting a deceptively light suitcase.   If they were that worried about fuel, they wouldn't give us two free 😉 ... View more

Hi everyone. This thread has gotten heated, and I want to take a moment and encourage everyone to refresh themselves on our Community User Guidelines. We want all Members to feel comfortable sharing thoughts and ideas here, and we ask that you follow the Golden Rule and treat other Community Members the way you would like to be treated. Keep your tone positive and your comments constructive.   ... View more

@bec102896 wrote: This happened to me once when I was new to travel and this is how an agent on Twitter explained it to me   If you were going to make brownies and you combined the ingredients and mixed them when you realized oops I put an extra egg you can't take the 1 extra egg out of the mixed brownies.    So in this case once you combined the $10 with your $300 you aren't able to separate the 2 amounts once since they have already been combined and the rule is the reservation will take on the earliest expiration date of funds you apply to a reservation.    -Blake And the oldest ingredient affects the freshness of the batch.    I try hard to avoid this issue,  but it's difficult.   Risk funds expiring, or risk adding new funds to them and then having THOSE expire.       Sometimes I've purchased flights with new funds if they were more likely to be canceled.    And this time I bought a cheaper flight to avoid adding funds to expiring funds,  and now I have to spend more to change to a better time.   Oops.  I gambled and lost.    Bummer, yes.   But still much better than the alternative.  ... View more

I'm all for following the rules, but the LAW overrides Southwest policy. Southwest cannot demand that passengers wear medical devices on their faces. They aren't licensed to practice medicine.    And basing some whimsical policy on a random executive order isn't how you law is made. Only Congress can make laws. Until there is an actual codified statute EXPLICITLY stating that 2 year olds be forced to wear face masks, bringing up the old "following rules" platitude is senseless.  ... View more

That $43 discount would have vanished had you checked one bag,  let alone two.    That's my favorite part.   I travel a lot between two houses,  or with scuba gear.   Carrying full (or empty) suitcases free is invaluable for me.    And the last time I tried to change a flight on another airline....I said never again.  ... View more

Anyone asking for free wifi is completely unaware of how bad the onboard wifi is. Now, imagine how bad it would be even more people using it... ... View more

@dfwskier wrote: @bec102896 wrote:   I am curious as to how they added the 2nd seat when the flight was overbooked though. I guess lucky for you I’ve heard that others who asked about the extra seat were the ones who were bumped when the flight was full or overbooked.  In the last few years, didn't Southwest announce that it would no longer overbook flights?     I thought I read somewhere that they might need the seats for employees to reposition them due to unforeseen circumstances.  ... View more

You didn't say where you were going.   The answer may depend.   Any test is valid for returning to the USA.  ... View more

@kshawn  I totally get your frustration. I too have seen this.  ... View more

You may want to call. I finally got through and she tried to say the new flight times would not allow my connection.  I told her that wasn’t true. We ended up getting switched to an earlier flight  ... View more

I'm just going to say I've flown 20 flights since jan 1, and I've had nothing but good flight experiences.   although i should, maybe I should post 20 times about my flight experiences.   ... View more

FAA alcohol and flying (a) No person may drink any alcoholic beverage aboard an aircraft unless the certificate holder operating the aircraft has served that beverage to him. ... (c) No certificate holder may allow any person to board any of its aircraft if that person appears to be intoxicated. ... View more

Chat is running again.    Had to fix a flight with the same problem.  Odd, but fortunately rare. ... View more

@Aedrown As a peer-to-peer support forum, we are not equipped to assist you here; however, you might find the below Knowledge Base article useful. Keep in mind that due to an unprecedented schedule revision, it's taking longer for our Social Care Team to respond.   Help! My name changed since I booked my flight.    ... View more

Oh no, I hate to hear that, as I have already booked through Southwest...guess I could cancel. ... View more

Yeah,  nothing like paying a $50 checked bag fee x 4 to make you realize that RT flight you booked was really $200 more expensive than you thought, and that the miles you earn from it are essentially useless.  ... View more

You didn't really need to get EbCI.  You get on first anyways.    And anything solid can go through security.   If it's liquid,  they'll take it.   Even peanut butter.   Not sure where chamoy ends up.  ... View more

Hi everyone. This thread has gotten heated, and I want to take a moment and encourage everyone to refresh themselves on our Community User Guidelines. We want all Members to feel comfortable sharing thoughts and ideas here, and we ask that you follow the Golden Rule and treat other Community Members the way you would like to be treated. Keep your tone positive and your comments constructive.   Additionally, it's important to remember that not all advice is sound advice. While Members and Employees will do their best to help each other out, it is possible for information provided in the Community to be wrong, incomplete, or not applicable to your specific situation. Always apply good judgment and feel free to seek information from other sources.   ... View more

Hey @acspock! I was also able to take advantage of this promotion and completed the spending requirement last Sunday, April 25. I was impressed that we already received notification of the Companion Pass yesterday, and I was able to add my husband to a trip immediately. You'll be able to add your Companion's details when you log into your Rapid Rewards account, and it will show on your My Account page. If you get the Chase app, there is a status bar that tells you where you're at with spending that we thought was a nice touch.      ... View more

You're kinda pointing out the obvious.     While at first blush, it would make sense for them to have us "invest" in points.   After all, they can (and did) turn around and devalue them before you can use them.  And yes,  they could use the money now without paying you interest,  kinda like forever stamps at the post office.    But looking at the other way,  why would they give you a discount that you could turn around and spend today?   Then everyone would do it, and they would lose money.    The closest you can get to this is the occasional SW gift card on sale below face value.   I've gotten a few of these.    ... View more

@Simoneo wrote: In the past year I have had 75% of flight reservations changed by SW. Tonight was it, 3 emails in 2 days changing flights for 3 people. It ruined my evening, I get no explanation other than flights can be rescheduled, and the options to choose from are awful. I was on hold for 45 min. with no answer or help. I am forced to change airlines. Since Dec 2020, flights have been full on SW, middle seats too. Covid is no longer an excuse. I would reach out on Facebook or Twitter it will be quicker than waiting on the phone.  ... View more