04-21-2024
01:48 PM
04-21-2024
01:48 PM
@nostresshere wrote:
Would be great if OP came back and shared the end result.
You'll have better results to tag them if they are still active on the board from that long ago. @atkinsont
Summarizing from other posts the points can be restored sometimes if they can be intercepted based on whatever the hackers are doing with them, but many cases the points are spent in a way that Southwest can't verify what has happened. (You are allowed to book someone else a flight with your points for instance, so having only the example of another person booked with your points isn't evidence of fraud all by itself.)
There seems to be a mixture of examples where the points are or aren't able to be restored.
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@LainieMorales posts from passengers who think they have the right to board first make me crazy. Most of those who are pre~boarding early would give anything to not be in this position. Please remember to focus on your self, utilize pre~boarding, and enjoy every moment with your loved ones. Life is way too short. Who cares what other passengers are saying.
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02-22-2021
07:40 AM
02-22-2021
07:40 AM
@Elizabeth3203 wrote: @edruiz10 wrote: Today was my first and I think will be my last time traveling with southwest since they don’t offer boarding priority, for service members on active duty, like others airlines. Members of Armed forces will board Air India flights before other passengers on the new initiative in its boarding announcements, stating "Air India would to soldiers, making it mandatory for them to visit the booking office. Air India??????? I didn't know I could fly Air India from Baltimore to Chicago.
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@w5aj wrote: The problem ... I bought (in error instead of using points) three tickets for other family members. The tickets are not in my name but the $$funds$$ to purchase were on my SW Visa RR card. Those family members can transfer to points then transfer the points to me. A REAL PITA (PAIN) . folks at SW know that can be done but making process less painful isn't in their cards and really kinda horsey about doing it the long painful way. I told guy at SW customer Service to expect FAA complaint but they were fine with that.... Robert (A+ priority member) Sorry you are disappointed, but the airline is operating in exactly the manner it promised it would operate in it's contract of carriage. You agreed to it when you bought the tickets. Another point, don't have others transfer points to you because it costs money to do so - thus diminishing the value of the points. Instead have those people use the points to buy tickets for you.
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07-16-2020
04:21 PM
07-16-2020
04:21 PM
This thread expands on what chgoflyer said https://community.southwest.com/t5/Rapid-Rewards/Covid-Bonus-Points/m-p/109200#M6656
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06-05-2020
10:04 AM
Though it seems logical to have people stay seated, they are still rather close. Being seated would be better. But, reality then shows if everybody stayed seated until the row ahead of them left, the de-boarding would take much longer. Ever watched how a few people never begin to get thir bag from the overhead, or get other stuff together until time to leave - and make EVERYONE else wait while they deal with things. Drives most people (me) nuts. Also, some of the people in the back would just stand up and leave bypassing those that are following the "rule". Just not going to happen.
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04-28-2020
01:21 PM
04-28-2020
01:21 PM
Nice idea... but keep in mind that the "company" is also in serious trouble. Real serious financial trouble. And by the way, they have been doing lots of contributions.
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02-18-2020
08:07 AM
02-18-2020
08:07 AM
Love this story! And what a team effort to get a person to Chicago for the Marathon.
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01-27-2020
03:36 PM
01-27-2020
03:36 PM
I have had this exact problem everytime I try to check in for a flight for the last year and a half, at least. I doesn't matter if I try to check in (hit the retrieve reservation button) 1 second after the 24 hours starts, or 10 seconds or 10 minutes, I get the message below. (photo is also attached). I hit OK, try again and get the same message. I hit OK, and then the 3rd time I try to check in it lets me. The problem is by now you have moved down the A and B boarding position 'food chain' quite a bit. Any help or ideas welcome. It must be a problem with my phone as I can check in from another iPhone (same model with same IOS) no problem. Sorry! We can't check you into this flight. Please see a gate agent. Error: 400308192 (05337BDA-B3AC-4431-8B6F-134624601FA4:KF0tt4a2T7yt6Gj- FldDKFA:ios) I have uninstalled the app and re-installed it.
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Thank you. This is very helpful. Chase shows the points as transferred on 1/9, but they haven't shown up on Southwest as of 1/12. Longtime RR customer, but new Chase customer, so thanks for showing where to look!
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@nostresshere wrote: Not bashing WN, but.... My wife was short a few segments last year so we turned one trip from 2 segments to 4 and did a 4 flight run in December to get A-List. AND - I opened two cards last year as well. Would have been nice if we were one of those that were targeted. Oh well.... I had lost A-list last year after being very close and earning it several prior years. I was offered a promotional A-list by flying six flights during some period which I did, got the promotional A-list to tide me over, and then eventually earned it permanently applying to this year. Keep a lookout for a promotional offer sometime around the end of January.
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01-09-2020
08:01 AM
I too find it unusual to have locks on your suitcases. I have nothing packed in my checked luggage that can't be easily replaced, so there's no reason for me to lock my suitcase. When you see a locked suitcase, the first question on anyone's mind is probably: what's in there? TSA has every right to open it and inspect it (but they should replace the lock when they are done). --Jessica
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01-08-2020
02:43 PM
01-08-2020
02:43 PM
@dfwskier wrote: @Teachbio23 wrote: After much saving we cashed out our rapid rewards for $600 in Amazon gift cards at Christmas. I think that everyone has missed what you said. You used RR points to buy Amazon gift cards?? If that statement is true, you did not do so via Southwest Airlines. You did so with a separate company called More Rewards - which allows people to cash in RR points for hotel stays, rent cars, and Amazon (and other) gift cards. You should be talking with that company. https://www.1.awardhq.com/24468SWANCMSWARRNCM/browse/contactUs.jsp Ah, that is exactly right. I apologize for not reading the initial post correctly.
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01-08-2020
12:11 PM
01-08-2020
12:11 PM
@nostresshere wrote: Maybe. Where are you flying to and from? for 95% of SW flights, the above answer is correct. If Intl, a totally different rule. International flights would require a passport, not a birth certificate. The only time a birth certificate is required is if the child is under 2 and flying as a lap child (non-ticketed) OR child age 2 through 11 flying on a Child Fare. Commonly purchased wanna get away fares do not require proof of age. --TheMiddleSeat
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01-08-2020
10:35 AM
My guess is that they expired due 2 years of non-activity, but recently Southwest changed the rules on this so points will no longe expire. --Jessica
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01-08-2020
08:49 AM
01-08-2020
08:49 AM
Yea, you spent more money and you got there the same time as people that got C10 and higher. Just sayin.
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01-07-2020
03:49 PM
01-07-2020
03:49 PM
Yes, thank you, I fully understand the policy. I am just questioning why SW wouldn't allow the purchaser to use the travel credit.
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Pretty sure you dialed the wrong number, or some technical problem rerouted your call. Double check the number and call again.
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01-07-2020
03:01 PM
01-07-2020
03:01 PM
I find the OP rather childish and short sighted. If DL or any other airline can meet your needs better, than great. But to throw a tantrum because they did not give you A-list does not make sense. With or without A list, you still get on every flight you book. You still have a fair chance at getting an aisle of window. You always get where you are going. No idea of fare difference, but buying A1-A15 might take care of some issues.
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The employees may have been deadheading to their next work assignment. I dont have a problem with them preboarding, they dont take the "prime" locations like bulkheads or exit rows.
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Hey, I have already stated in my first post that i really love SWA! I just did not like the open seating system and posted my viewpoint to learn about what others feel about it! That's all! Its just an opinion! Thanks.
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04-14-2019
12:44 PM
04-14-2019
12:44 PM
@nostresshere wrote: Any fare you buy from Southwest means you will get a seat - 99.5% of the time. Okay, I made up the percent, but the only reason you would not get a seat is when they have some flight problems, cancels, etc. You are all set. ANYBODY can buy early checkin. Actually it will be blocked for you if you were already A-list (or if you used your A-list RR on the reservation at any rate) but I believe that applies to all WGA and Anytime tickets.
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04-13-2019
05:20 PM
04-13-2019
05:20 PM
When they announced the preboard - sometimes the passenger needs to raise their hand, wheel up front or do something so they know they need to take care of you. They almost always annouce that more than once.
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04-13-2019
05:18 PM
1 Love
As a veteran with 100% disability, I think the idea of preboarding military is a bit over-expected. We are all people and we all have various issues, or dangerous jobs. The military is not the only one. Should there be some long list? And should there be a form or special ID? I do not expect anything special, until I get to the point where I can not walk down the jetway, then maybe something extra.
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02-18-2019
10:36 PM
@Lazyboy311 wrote: I’m literally shaking mad about this right now, I’ll spare you the details but THREE of my wife and I’s requests for seats were denied by the articles of clothing deemed more human than I to which the attendant simply stated that SWA “has no policy against it” and asked me to move on. I want to turn this around and explain how this hurts SWA. I have a party of 4 traveling together and paid early bird for each, so say $60 total. I would have been better off booking one business select ticket at a cost of, say $40, and saved the other seats. This results in a 33% reduction in revenue from my purchase. As I said before, this happened three times to me within 5 minutes, I can only imagine what the lost revenue was on this flight alone. Additionally, I’m going to try to be as polite as possible on this one, but the “savers” appear to not be your best customers. I, a SW Premier Card holder who booked my tickets honestly and fairly, lost out on true “open seating” due to rules that are ambiguous at best. Not only does it negatively affect customers such as myself, it results in less overall upgrades because people are aware that they only need one “good” ticket, regardless of the size of their traveling party. This policy (or lack thereof) results in frequent abuse of the system by “savers”, undermines loyal and honest customers like myself and many others out there, and results in less accessorial revenue to the company. Probably should have picked up the clothing and asking if they belonged to anyone then handed it to them and sat down.
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