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03-18-2024
05:08 PM
03-18-2024
05:08 PM
@med02 wrote:
But is it fair to deny me the ability to check-in online and print boarding passes? Especially with Southwest because we won't get a favorable boarding position.
You probably shouold let th firm that booked tge flight know how you feel - and remember how they treated you the next time you have a trip.
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Check to see whether or not you ave a flight credit.
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An FA with a hearing aid would be ok, but one totally deaf would not.
Think about it, during an emergency the FA's would need to be able to react to both pilot and passenger voices.
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They do not need to be on the same reservation.
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03-17-2024
07:18 AM
03-17-2024
07:18 AM
@Ehuang24 wrote:
Ticket was booked with RR account that has the correct name. There is NO REASON it should not be able to match funds to the account. It should be looking up by RR account if the website can't figure out how to compare a space. So frustrated that I had to log out and use the WRONG first name in order to apply funds which were originally booked with the correct name.
no, the ticket was booked with whatever name YOU typed in. There is no system bug, but there is a bug in your typing ability.
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@ggrix0bg8 wrote:
charging people extra for position is fraud if you do not provide information about what they are buying.
Southwest does disclose what you are buying
1) a better boarding position than everyone that checks in manually
2) the convenience of not worrying about not manually checking in
that's it
If you don't like the product, then don't buy it.
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03-16-2024
08:49 AM
I;m sorry to hear that the service was worse than you expected it to be.
You cpuld complain directly to the airline by clicking on "contact us" below and proceeding.
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03-16-2024
08:45 AM
03-16-2024
08:45 AM
Now I understand. You mean points to qualify for the bonus.
You get one chance and only one chance to earn the points needed to get your bonus.
If you miss that one vhance, you do not get a second chance.
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03-15-2024
03:31 PM
03-15-2024
03:31 PM
What points do you think would "reset?"
You'd earn 2 RR points for money spent at Southwest and 1 RR point for money spent elsewhere.
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03-15-2024
02:29 PM
03-15-2024
02:29 PM
If your spending falls short, you do not earn whatever bonus you are trying to get.
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Sorry to hear of your trouble.
You can complain to Southwest directly
https://support.southwest.com/helpcenter/s/email-us
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03-14-2024
11:27 AM
03-14-2024
11:27 AM
SInce Southwest does not charge more for 2 one way fares when compared to a roundtrip, there is nothing preventing you from booking the October trip now as a one eway, and the November trip later - also as a one eay.
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03-14-2024
07:14 AM
There'sonly one year in the last 10 that I recall that Southwest DID NOT have a June fare sale that covered the time period between after Labor Day thru just before Christmas (not counting Turkey Day).
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03-13-2024
06:28 PM
3 Loves
it could be much much worse
or maybe much much funnier
https://www.youtube.com/watch?v=rpSudo5orRQ
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03-13-2024
12:11 PM
03-13-2024
12:11 PM
SW is offering $69 Seattle / Denver flights in April and May right now.
edit add: bot much?.
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03-12-2024
01:44 PM
03-12-2024
01:44 PM
Next time after checking in, you can save a pic of your boarding pass to your Gallery and then access it to show your FA.
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The only thing you can buy with points at Southwest Airlines iis plane tickets.
A different organization, More Rewards, allows people to buy things other than plane tickets on SW. You need to compalin to the right company..
https://www.1.awardhq.com/24468SWANCMSWARRNCM click the link on the bottom of the page.
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Sorry to hear you had a bad experience.
I did a quick look at hotel reviews, and it seems that many people were quite happy with the hotel.
Did you contact the front desk and tell it that your room was unacceptable, and that you wanted a different one?
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That is correct. Earned points always count towards CP even if they are used to buy a points flight.
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SW changed the app and chat s now "hidden," but here's how you can find it.
click on "helpcenter" click on "day of travel" cliuck on "I want to fly standby or make a same day change"
and then a "chat" bubble will appear - allowing you to chat
I have to admit this is not a positive change.
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03-10-2024
06:33 PM
03-10-2024
06:33 PM
It probably doesn't;t matter, but I would cancel the one tied to the CP that expires first. You can;t have 2 CPs. Southwest will certainly honor the one that lasts the longest.
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03-10-2024
01:02 PM
03-10-2024
01:02 PM
the ru;le is:
Who Cannot sit in emergency exit row?
"Passengers who are accompanied by a person who may require assistance during an emergency evacuation, including small children (less than 8 years old for domestic flights or less than 12 years old for international flights), elderly persons or persons with disabilities cannot focus on providing assistance in the event ..."
So I guess the assessment was made that your size was enough of a disability that it would have prevented you from being able to assist other passengers evacuate the plane in the event of an emergency.
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03-09-2024
08:01 PM
03-09-2024
08:01 PM
Glad to hear that you really like SW airlines.
As far as passengers go, the general lack of civility ties to the "all about me" syndrome. You see it driving, you see it walking down the street, you see it with people with 20 items in the max 10 times checkout line at the food store, and yes, you see it on planes. Lots of people just don;t even think about the impact they have on others.
Regretable, but it is reality.
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03-09-2024
07:55 PM
1 Love
Sorry to hear of your trouble.Since this is a customer forum, you are not complaining to Southwest here.
To complain to the airline, click on "help Center" below and pick the "file complaint" option.
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03-08-2024
08:17 AM
@FrequestFlyah wrote:
Agent at the front desk had the audacity to sit there with a bold face lie and tell me it was a new TSA policy.
The agents at the Security checkpoint told me they never heard of such a thing.
Southwest is getting cheap and lazy.
Not to mention the way they handle luggage has been abhorrent in recent years.
Shameful company.
Thank you for your very first post to the community
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03-07-2024
01:43 PM
03-07-2024
01:43 PM
It has happened to lots of people and it has nothing to do with your disability.
Search this forum for "instant reject" and you'll see some of the reason it has happened to others.
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03-07-2024
12:16 PM
As SoCalFlyer mentioned, standby order is not just necessarily a function of when people sign up. Other factors determine exactly where you end up on the list.
It can change as people sign up for standby. I remember one time a few years back I was #2 on the list and there were at least 8 seats available. I was pretty sure that I was going to catch that flight. As time passed, I kept falling in order down the list. By the time boarding started I was #14 -- and I did not make the flight.
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03-06-2024
12:11 PM
03-06-2024
12:11 PM
@floridaguy wrote:
If the person was in a public place, whatever they photo is their own right to use as they see fit.
and whatever sites they post it to have the right to determine whether or not the post is appropriate.
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03-06-2024
07:43 AM
03-06-2024
07:43 AM
Sounds like you had already used 3 of 4 of them before your most recent activity started. They have to be available to you at the time you access them. I'm not a Chase cardholder, but have been told there is an online tracker tied to your Chase account where you can verify what is available to you.
Also sounds like some Chase employees got it wrong. They were dealing with things they seldom deal with and simply got it wrong.
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03-05-2024
04:34 PM
1 Love
Prime summer travel season start the second week of June, so your dates are in that period.
SW prices change a lot. A few weeks ago prices to places I fly were outrageous. Then for a few weeks they were prety good. Now they are back to outrageous.
Keep watching.
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