Southwest Airlines Community

so accidental software issue and cancel rebook for credit works fine right? ... View more

@Will2178 wrote: Thank you.  I thought I was sending to southwest.  Didn’t realize if was a chat room.   Just google how to contact and signed in.  I will redirect.   This is the Southwest Community Forums where peers write about their experiences with Southwest from booking flights to flying, general advice, etc. This forum is not monitored actively by SWA employees - if you have an actual complaint that you want SWA to know about you need to click "Contact Us" below and direct your inquiry to Southwest directly.   --Jessica   p.s. The federal mask mandate for public transportation ends one month from today.  ... View more

Mine said a year issue expired 1/10/2023. So that doesn't work. Again without using these what other reason would they be used. They said someone with my name went from Atlanta to Charlotte. Never flown into Charlotte in my life.  ... View more

Heck 4PM is a great arrival, IMO (I am not an early morning person) and you still get the afternoon/evening, so I'm not seeing too much of a problem with that particular change. Besides, don't most hotels/resorts have checkin times that are between 3-4PM anyway?   Still, - I have you beat - Southwest changed one of my flights which had an original departure of 8:00AM, a 4 hour layover, and arrival at around 4PM, to a departure of *5:30AM*, a *12 hour layover*, and an arrival after 10PM 🤣😂 You'd better believe I used my free change for something a bit more sane ...   --Jessica ... View more

Southwest has been making schedule changes that are affecting April / May flights at the moment - are you sure your flight was cancelled and not changed to a new flight? I've had 4 flight adjustments over the past 24 hours.    In rare cases if there are no flights to accommodate your schedule Southwest will cancel your flight, but I would find it rare that they would not try to put you on a new flight to get you to your destination.   --Jessica ... View more

No my problem was not solved. I had to dispute credit card charges. No help from SWH or Booking.com when all I needed was a confirmation number  which I requested over 50 times for them to email me the information. No response is needed just will never book a SWH again ... View more

My guess is that's the biggest airport around, and there are no other airports in the northern part of the state that would make sense for Southwest to go to. If you know of an airport. ... View more

So, what you're telling the world and Southwest, is that you don't trust the vaccine you've clearly already taken yourself? Because if you did, you wouldn't need to worry about anyone else affecting you. If this is the case, what was the point in getting it to begin with?   Anybody can be a stockholder, your status isn't above anybody else's. Maybe you should spend less time thinking of yourself and more time thinking about others and their decisions for their own bodies and lives. I think any airline that enforces vaccinations to simply fly will be out of business before the plandemic narrative collapses.   YOU are the problem and same goes for others who share your conceited mentality. Good day. ... View more

So good news you can now save frequent travelers and book for them on southwest.com no more needing to look up the family’s information. Hopefully this will expand to the app soon but as of now it is only available on the website.  happy flying!  -Blake ... View more

I would be VERY surprised if "different airlines" will be any more reasonable than Southwest   Once their versions of travel funds expire, they take ALL YOUR MONEY. ... View more

I'm the same username on Twitter! ... View more

So Jessica you must work for SWA because every time someone has had a complaint you miraculously come up with a SW fixed it for you and you never had any problems ... View more

but swhotels.com doesn't have an email to respond  ... View more

Please see the responses to your other post. (And keep in mind that posting the same thing in multiple threads doesn't do anything good for anyone -- which is why it's against forum rules.) 😉 ... View more

You mean "full flight", not "overbooked flight".   They are different things.    A full flight just means people want to fly,  and aren't afraid of it.   People like me who have flown the entire pandemic and never caught Covid in a plane,  but instead caught it on the ground... twice.   The second time after the vaccine.    So really... flying is the least of your worries right now.      ... View more

Southwest Vacations is a 3rd party service that Southwest uses for combined airline and hotel reservations. I don't think it's fair to say that Southwest has "no involvement" with SV considering SV is predominantly featured right on Southwest.com along with other 3rd party services that Southwest also utilizes like Booking.com for hotel bookings or Avis, Hertz etc for car rentals. With that said, since it is 3rd party you are not communicating with actual Southwest representatives when you have issues with a SV reservation. Here is their "about"  page which explains more about who they are: https://www.southwestvacations.com/general/about-southwest-vacations and their "Support" link at the top has options for not only e-mail but also a "chat with an agent" feature. Have you tried that?    All of that aside, you have not explained your issue. What was your issue with the booking or a cancellation? I bet dollars to donuts it has to do with travel credit, refunds, or something similar, but without more detail it's impossible to know.    --Jessica ... View more

I am hopeful for more nonstop flights!   --Jessica ... View more

You could wait and hope there is a major flight delay or cancellation on your day of departure and if one of those occur you could request a refund. If you don’t want to wait then you would only be able to get travel funds as already mentioned.  ... View more

I don't quite understand the joy some people get out of preventing travel companions from sitting together. ... View more

It doesn’t matter the airline, how nice, how safe, because Covid is everywhere period ... View more

@bwallet wrote: @mariogodinez I guess that I'm very confused by this. If you are an A-Lister, how could you not manage to use a couple of vouchers in a year period? I must have cycled through a couple of dozen of them last year. The travel fund was in the relative's name unfortunately.     ... View more

Yes! I have to cancel several times because of the pandemic. You steal 750 dollars from me and my family.  Yes SWA stole my money! What other name can I give. Stealing! Stealing hard worked earned money! YES!  ... View more

@mrsstats wrote: Can I find my funds without my confirmation number?   Only if you used your Rapid Rewards number for the reservation. If you log into your RR account, it will be listed under "travel funds available".   If you didn't use your RR number, I think you are out of luck.. ... View more

Happy belated birthday!  ... View more

Checkins are based on time zone, so make sure you are not an hour early to check in! I've had this happen before on a few flights when I didn't realize what time zone I was in and tried checking in an hour earlier than I realized ... lol   --Jessica ... View more

You can use up to 3 forms of payment when making a reservation, so it sounds like your 2 travel funds will be enough to cover your flight, so you should be good to go!   --Jessica ... View more

I fly into Midway several times a year, I would avoid a connection here in January and February just because of well "The Winter." In the Summer, I typically feel pretty comfortable connecting here. My "home" airport is BWI and I can usually pivot and recover from any weather issues here because so many flights go thru here and bad weather doesn't typically linger.   ... View more