Southwest Airlines Community

elijahbrantley · ‎04-20-2021

@mejohnso, BNA is my home airport, and it has been going through quite the overhaul over the past few years. I'll say this: the food options used to be pretty lackluster, and the airport secured a new vendor to work with local Nashville eateries to expand the airport dining selections. That remains a work in progress, so there are some new places today, but in the future, it will be pretty awesome! Also that means that most places have been closed either due to the pandemic or due to construction (BN, Auntie Anne's, pizza, etc. -- all closed). Glad you got to experience the new terminal D as well -- it is beautiful! But if you want to eat, you do have to venture to other parts of the airport, at least for now. You can get coffee and beef there, but that is about it. Today, your best bets are 400 Degrees, serving Nashville hot chicken, and Barista Parlor, serving coffee and sandwiches and pastries. 8th and Roast is good for coffee, and there are a few brewery options as well if you want a beer. Beyond that, we wait for what is to be a much more diverse selection in the future. Please come back and visit! Thanks for the tags, @TheMiddleSeat @ksbrg @bec102896!

ksbrg · ‎04-19-2021

@gsking wrote: I have a stack of weathered paper in my flight bag. Anyone sitting around me on the first flight they resume full service may be getting free drinks. Whenever full service resumes, please let me know when you're flying out of DAL

ksbrg · ‎04-19-2021

Hope the enjoy the flight, @1stflight! It's great that they have Early Bird, especially for their first time. Would love to hear how it goes - let us know!

dbixsu · ‎04-17-2021

Hello, I would reach out to southwest reservations at 800 IFLY SWA (435-9792) and they should be able to help look up the reservation and tell you if it is checked in or no...

ksbrg · ‎04-16-2021

great story, thanks for sharing Jessica!

npazik · ‎02-15-2021

I have tried them on twitter the past 2 days and no response

ksbrg · ‎02-14-2021

If you’re familiar with Southwest Airlines, you’ve probably noticed how important love is to us. Our Heart is on full display on our planes, we celebrate Valentine’s Day with a passion, we treat our Customers as family, and we’ve been known as “the love airline” for 50 years! Our mission is to connect People to the things that matter most and, this Valentine’s Day, we want to share some of our favorite instances when this mission materialized. Read on to revisit some of the best moments when Southwest was literally the love airline. The time Cathlyn and Michael were introduced by a pastor sitting in the middle seat between them, then were married by that same pastor a few short years later. Can you say “plane” adorable?! Read the full story: Southwest Airlines Brings Hearts Together at 35,000 Feet The time a Southwest Flight Attendant received help from the Flight Crew and Customers to surprise two of her friends with an inflight “wedding” and a lifetime of advice from other Customers. How'd they pull it off? Find out: Holy SWAtrimony: Marrying my Friends in the Sky with a Little Help from Southwest Airlines The time Southwest and CAMO Rescue partnered to fly Timmy from Texas to Michigan to be with his adopted mom. Read the paws-itively uplifting story: Timmy’s Journey Home. If that’s not puppy-love, I don’t know what is! The time Selah’s family trip for a blood transfusion resulted in their family being embraced by another Southwest Customer and several Southwest Employees. Read how a stranger in an aisle seat became a family friend:: How Southwest Became a Second Home for My Family I’m not crying, you’re crying! The time Southwest’s open seating policy brought two strangers together, resulting in the exchange of weird flying rituals and a lifelong friendship. Read more about a fateful airport encounter: Lifetime Friends: You Never Know Who You Just Might Meet on Your Next Southwest Flight Like I Did. Meeting new people is super fly, especially when you become life-long friends! They say “love is in the air” is a cliché, but obviously they have never been on a Southwest flight! You really never know who you might meet on your next Southwest Airlines flight. Have a similar story to share? Tell us about it in the Discussion Forum or share it with us on social media by tagging @southwestair!

NicoleAshley · ‎12-11-2020

Hi @trishthegeek! That's a tough one, especially for cats who aren't used to air travel. Maybe you can find some helpful information in the following article: Flying with Felines. We'd love to welcome you and the cats onboard!

SWFlyer007 · ‎11-09-2020

@ksbrg How committed are you to your Instagram aesthetic? I hear it's a great place for that. Hummmm,? Since I have no clue what this is, probably not very committed. I've heard the word, Instagram, but not quite clear what that might be. The other suggestions are good to know. I don't like hiking, but will, by all means, run the trails.

dfwskier · ‎10-22-2020

Glad to hear that things went well. Enjoy your new pup!

SWFlyer007 · ‎10-14-2020

Thanks for that information.

SWFlyer007 · ‎09-04-2020

there was a WSJ report on the airline industry recently, guess what? every airline is losing business. Just food for thought.

ksbrg · ‎09-01-2020

I still get nervous while flying, even though I've been flying for years and KNOW there's nothing to be nervous about. Sounds like we share a bit of anxiety 🙂 Noise-canceling headphones is what did the trick for me. A lot of my anxiety came from different noises (usually landing gear), so a pair of good headphones and a calming playlist relieved A LOT of my anxiety. And, hey, you're flying Southwest - make friends with a Flight Attendant! They fly all the time! I've heard a lot of People focus on the FAs when they get nervous because the FAs' calm demeanor helps them realize everything is normal. It does get easier with time! Several years ago, I almost refused to fly. Now, my wife and I fly regularly and even did a 17-hour non-stop trip to Hong Kong last year. Like @ffflyer said - snag a window seat and try to enjoy the view. Take pics and let us know how it goes!

bwallet · ‎08-17-2020

I'm A-List Preferred. I didn't think that they used caller id because they never greet me personally when I call. Marriott greets me by name when I call, for instance.

Texbabygirl · ‎08-15-2020

Oh yeah! Cross country (Alpine) here we come! So excited! Now if there were more trail huts for overnighting..........

SWFlyer007 · ‎08-11-2020

Archive the story and publish it when we are to get the magazine again.

Passenger1C · ‎08-08-2020

@Lindsey you are the original Community Champion. 🙂

ksbrg · ‎08-07-2020

@SWFlyer007 wrote: And does everyone use, Twitter? 🤔 yes 😝

elijahbrantley · ‎07-21-2020

@mlikes222 please do post what you find out! @ksbrg My neighbor and friend rocks his around the hood all the time! The kids all want to take turns riding it, and he helps them out.

SWFlyer007 · ‎05-21-2020

I'm glad you brought this up. I've had the same concern about the recirculated air and had a misconception about it as many others might. It is good to know that it is often fresh air taken in. I feel a bit better now knowing this.

ksbrg · ‎05-12-2020

@gsking wrote: Also, I suspect the wry snark of SWA employees would be lost on the typical FC elite. Might even offend some of them. lol @GoodIdea - I was talking about this same idea with a friend over the weekend, asking him how much extra he'd pay for a "first-class" seat on a plane of ONLY "first-class" seats. I think it's a cool thought exercise, although we did end up in the same place of needing to charge very high rates. I'm really not sure if it'd be more affordable for the Passenger than if they bought first-class on an airline with economy seating. I don't know much about airline accounting, but I assume the money is made on economy seating, which allows first class to be more affordable than if it were a plane full of first class. All that said, if your scenarios were true, I would absolutely choose Option B - flying "first class" (I know we're only talking about room, not the other amenities) for $150 sounds amazing.

AvKrayez · ‎05-11-2020

I know who you’re talking about. I was traveling through BWI in May of ‘18 and my flight home was cancelled. My first time ever catching a cancellation so I was rather upset and frazzled. She helped me out and got me on an earlier flight back home to DAL. Evidently she’s been there a while and is a great, valuable asset to the company.

Visitor200 · ‎04-13-2020

When you say your statement closed on the 9th and you have not received your points, has your statement actually posted to your account (which usually happens a few days after the closing date)? If your April statement is available to see, then look for the points that were included in the statement.

ckokinda · ‎03-24-2020

KSBRG, I have no idea what your above response about peer to peer means however I have sat online with customer service for hours and they are not helpful and I have NO response to 2 customer service forms from 3 days ago. Thank you to Blake who asked me where it said I had to use the same route so I responded with the answer . Don't want to take up anymore of your time so you can go around and tell others your "peer to peer" response.

ksbrg · ‎03-17-2020

Community Members: I'm pinning this post to the top of our boards to ensure Customers looking for updates regarding COVID-19 are able to easily find the most updated information from Southwest Airlines. I'm locking comments on this post only, but all other boards and posts remain open for discussion. The Safety of Southwest Customers and Employees are of utmost importance to all of us at Southwest Airlines. With this in mind, we have a robust group of Employees who are actively monitoring information on the coronavirus (COVID-19), with Teams across the airline that are constantly reviewing and assessing updates from agencies such as the Centers for Disease Control (CDC) and the World Health Organization (WHO). We are fully prepared to adapt our operations and procedures as necessary, with a laser focus on the situation at hand. Find the most relevant and up-to-date information at these links: COVID-19 Updates and FAQs (updated regularly) Enhanced Cleaning Procedures Other questions may be found in the Knowledge Base Can't find what you're looking for? Use the search bar at the top of this page or post in the Community Discussion Forums. Please remember, as a peer-to-peer support forum, Community members aren't equipped to assist with all issues. If you need assistance with a travel issue, please follow the instruction here on Submitting a Suggestion and/or Complaint.

TheMiddleSeat · ‎03-11-2020

Lol, no one here in the Community has your email address. I appreciate the laugh though. So, I've offered my advice to your questions about group travel cancelations and unless you have any other questions I guess we're done here. See you around the Community. --TheMiddleSeat

ksbrg · ‎03-11-2020

Mine worked when I booked a trip to LGA earlier this week. I use Gmail, which is what I assume is creating the calendar invite. Which email service are you using?

dfwskier · ‎03-11-2020

@Cable-TV-Guy wrote: It's not a question of price for the A321. It is a question of availability. Airbus' factories are running faster than ever - at the highest capacity ever. The aircraft is sold out for the next 5 years, so it can't just "turn out a few more" for Southwest. The only way any airline gets a few A321s in the near term is if Airbus talks another customer into giving up some near term delivery slots.

DancingDavidE · ‎03-07-2020

@cameronlaufer wrote: Concerned that a flight is going to sell out before I can change/add my companion. the flight is sold out of Wanna Get Away fares. Typically, what % of the seats are sold in these fares? Does this mean it is close to selling out? In addition to all of the excellent advice above: Use points to buy a seat and exchange it later I'm assuming you have booked yourself on the flight and are not waiting? Refundable fare also saves a spot ...I have been in the unfortunate position of adding companion to flights in the 1-36 hour timeframe several trips - I'm not recommending you do this necessarily, but since Southwest changed policy not to overbook flights there will almost always be some action at the 24-hour mark when people get their automatic check-ins and many realize either they forgot they booked and cancel, change to another flight, business meetings are canceled, and even closer to the flight time people are standing by on earlier flights or missing their connections. So most likely you can get on, but it may be stressful. I'd go with the advice to book a points ticket to hold a spot if the "penalty" for not having a seat would be major. It doesn't matter if WGA, A, or BS tickets are available, any of these seats would be superseded by a companion booking if available. Another angle of advice tangential to the discussion - many routes have the WGA removed and only Anytime or BS are available - if Southwest has data that last-minute people are going to take these, no reason to offer WGA fares. So there could be many seats left if Anytime is showing. Now if it is only BS left, then I would estimate fewer than 15 are available, possibly the last few seats.

ksbrg · ‎03-05-2020

Don't panic! Seeing as you're pretty far into the process, you must be working with a recruiter? Just let them know 🙂

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