Southwest Airlines Community

This is another sensational story that is not based upon facts, but emotion only. ... View more

@DancingDavidE wrote: I hope both @bballflyer and @05bardic we may see you around over on Reddit or FlyerTalk?   @DancingDavidE I'm getting set up on the FlyerTalk forum today. See you guys there! ... View more

@05bardic -- please look at your PMs, we have a surprise for you!   Or email me: carlye.thornton@wnco.com ... View more

Southwest hasn’t released the details yet.  ... View more

@SoCalFlyer97 wrote:  @   Hi SoCalFlyer. Thanks for the response.   I've disabled all extensions and the problem persists. Same when I try incognito.   I suspect a cookies problem with my SW cookies. The problem is I don't want to delete all cookies and I can't figure out how to delete just the SW cookies.   Again, other browsers work fine. On the chromebook the only browser that doesn't want to act like a phone or tablet is Opera, so I can use that one instead.   I suspect that Google is the source of the problem as it syncs data across machines. So a problem on one machine might transfer to a second one.  ... View more

Same here. ... View more

Please stop spamming this board with the same question every single day. If you haven't gotten the answer you want here, you can call Southwest directly.     ... View more

If your itinerary has two flight numbers, you would hav to pay twice.   If instead you have a flight that stops and then continues on (one flight nubmer) you would only pay once. ... View more

There USED to be MANY non stop flights from DEN  to CABO...but now, they drastically reduced the weekday NON STOPS  and now only have ONE on Saturday in SEPT.  (not sure b/c of hurricane season or not) but it stinks.  It was like this in August also...plus, they raised this 9/7 flight $90 increase just from 9 hrs ago last night when I was waiting to change from 9/7 flight to denver, to 9/14.  and it was $ 45 change last night at 10pm..and now this morning at 8:30am...it went up to $ 90.   SW....what the heck man....seriously.  For a good customer, you are slowly losing me.  I now will be definitely looking at United. ... View more

I get tired of people trying to take oversized items on planes.  it slows down the boarding process and is a vast inconvenience to other passengers.   My recommendation is that you totally BAN anything that is larger than the standard carry on item.  Ship it if it is that important. ... View more

Great call regarding using a VPN and regularly deleting your history/cookies.  ... View more

Do not call this number this is a scam  ... View more

You're saying that you applied for the credit card under your name, but intentionally used your husband's RR# instead of your own on the application?  If so, there's nothing to fix because you can't do that. The points are awarded to the applicant.  ... View more

Simple solution-just don't read it then.  I completely understand it was lengthy and knew it might not get answered but took the chance because hey, it's a COMMUNITY.  Someone was kind enough to answer it for me and I am appreciative of that and of this discussion forum where folks can CHOOSE to answer or not.  While I find your answer back to my question unnecessary, it looks like you are well versed in SW culture and that is great that you take time to answer others with helpful information. ... View more

Nobody knows the answer to this yet until SW releases more details regarding the upcoming changes.  ... View more

@05bardic wrote: So politics isn't relevant to any conversation, yet you felt the need to add in your political opinion immediately after that statement. Talk about the pot calling the kettle black. How about just getting the conversation back on topic without creating unnecessary drama?       It's weird to me that when someone even hints that they believe in basic human rights, someone comes along and says they are making a political statement. These are, indeed, strange strange times. ... View more

Please stop trying to be like all the other airlines. I have always tried to fly Southwest and love the flexibility of open seating. ... View more

To add to my last comment, I probably don't search for activity much because SW posts flight activity pretty much as soon as your flight is completed so I see it updated on my app shortly after landing.  (if it is a one way, it will post when that flight is complete, if it is a RT, it will post when the full round trip is complete)   Bonus points are harder to track and easy to forget about, it would be nice to have a list of the promotions you have signed up for and when those post.  These are much less frequent though. ... View more

I definitely would have said something to the FA. You shouldn't have to suffer because a passenger fails to notify the airline that they are too large to fit in one seat. Yes, if there were seats available you could have just moved, but I would go to the FA first so that they could properly and politely inform the passenger about their Customer of Size policy. That way the passenger knows what to do for their future flights in order to avoid inconveniencing other passengers, and additionally help them avoid potential embarrassment about the situation on their future flights.  ... View more

You are right, I agree with you. ... View more

Customers of size who have a second seat also get to pre-board. People on the outside never really know what is going on with each individual. I am also not sure that the amount of wheel chairs are going to go down as much as people think they are. ... View more

Clarifying that the policy is available but no one is forced to do this, I’m not sure what the FA would do if they saw someone that needed even more room than what you are describing.   Next time don’t take that middle, there is almost always one somewhere in the plane and the worst case is that you end up back at this one in the end having delayed the flight one extra minute.  ... View more

Sorry for your troubles. This is a customer forum so SW won't see your complaint here, but you can submit a complaint directly to SW through this link.    ... View more

You should have reported the incident to the flight attendant.  Coming here is an interesting story, but the solution was on the plane. ... View more

Also, just to clarify, I'm not trying to be rude myself or argumentative.   But with everything else going on in the world ... and the current state of affairs in our country ... someone posting the same question on Reddit (or any other site), as well as here, is the least of things I think that would "ruffle my feathers," so to speak.   Now, someone posting intentional SPAM (like the account that was posting advertisements to orthopedic pillows or vein therapy or whatever that I saw here the other day), yes, I can see that being wholly bothersome and out of place - but instead of replying to it, I used the "report to moderator" button for it.   Oh well, six of one, half a dozen of the other, as they say.  ... View more

Awful flight experience. I would also be frustrated if I was on this flight. I wonder what happened and why the passenger was allowed to board again?  I’m sure the FA’s were not pleased either.  ... View more

Sadly SWA systems do not place the TSA on the 13-17yo boarding pass even though we were both booked together.   This appears to be a SWA system problem as it did work fine on our recent American Airlines flight.   However on a positive note, TSA pre did not ask his age & let him through with me.   I’m incredibly frustrated with SW as I get a different answer with every employee I ask. . . Most of which contradict TSA written policy.   So sorry I don’t have more positive news.  😢 ... View more

@kellyac wrote: Was this route discontinued?  I just went in to book and it appears it was.  It looks like the nonstop flights end in August, but you can still fly direct out of Denver with 2-3 direct flights offered daily. For me it would be worth the hour and a half drive to Denver to avoid a layover.  ... View more