Southwest Airlines Community

I agree.  The complaints are starting up again at MCO regarding family boarding, excessive number of carry on items and size of carry on items.     ... View more

This situation says it was solved. If you read the solution it wasn’t solved at all ... View more

If you require crutches to be mobile, you will need to "stow these medical devices" in the overhead when you board. This would be a legit reason to pre-board. Safe Travels  ... View more

Typically, points earned through hotel stays don't count towards the Companion Pass, but there might be some promotions or exceptions. If you're aiming to rack up points quickly, why not mix it up a bit? Consider exploring different avenues for earning points. Maybe look into credit card sign-up bonuses or airline promotions. And hey, if you're planning any trips soon, why not head over to Thailand? Check out this link for some inspiration: https://thaitriplover.com/nightlife-entertainment. I've heard the nightlife and entertainment there are absolutely incredible! ... View more

It seems the guidance on this has been updated. The weight requirement remains but the 62 inches in total size no longer results in excess size charges.   https://support.southwest.com/helpcenter/s/article/What-sports-equipment-can-I-bring?clk=HC_Bags_1301_AcceptedSportsEquip   If the item of sporting equipment exceeds 50 pounds in weight, excess weight charges will apply. If the item of sporting equipment exceeds 62 inches in size (outside length plus height plus width), excess size charges will not apply.   ... View more

I've seen this abused many, many times. SWA has allowed this to matastasize over the years and now it's common. SWA can stop this but it's easier to turn their heads and act like it's not going on. They don't have the will to fix the matter.   I have no problem with a person that is wheel chair bound boarding first. But why are they allowed the premium seats that people have paid extra for?  Why can't they sit in the middle or even the rear of the plane?   What if you had a simple fee of $5 (nominal at best) to preboard? The abuse would not stop but the filthy person who abuses the system might not come up with the five bucks. I believe it would marketedly reduce the abuse. ... View more

@Ehuang24 wrote:     Ticket was booked with RR account that has the correct name. There is NO REASON it should not be able to match funds to the account. It should be looking up by RR account if the website can't figure out how to compare a space. So frustrated that I had to log out and use the WRONG first name in order to apply funds which were originally booked with the correct name.     no, the ticket was booked with whatever name YOU typed in. There is no system bug, but there is a bug in your typing ability.   ... View more

As long as the flight attendants can seamlessly carry out their duties, the uniform isn't the top priority, right? Efficiency is key! However, if you ever find yourself in the mood for a casual exploration, you might want to check out some comfortable yet stylish options at https://www.fullsource.com/sport-tek-clothing/. After all, why not blend practicality with a touch of style when it comes to work attire? ... View more

does spectrum cable and internet qualify for 2X points? ... View more

Do you remember what the end result was? About to do this and trying to find an answer. See lots of questions but no one has confirmed the result. Thanks! ... View more

@Jhonnybravo4321 wrote: How did preboarding end up working out for you due to being disabled? Thanks. The preboarding passenger can take one person with them so I'm sure it worked out fine.     ... View more

Sorry this was confusing, I have learned some tricks that are helpful to track your status.  1st the  terms are listed in this community board; see the new changes for 2024 they have lowered the number of flights to get A list and also decrease the number of CC points needed to earn the 1500 bonus toward A status; you can also check your progress toward A list as well as companion pass in your RR account under your account;  you can also look at your points activity and filter it by type such as companion fare or A list and see what was applied;  I have just noticed that some flight bonus points don’t count toward CP or A list either and they have added that information when I look at the points for a flight it will say how much also goes toward CP and A and it is quite a bit less  ... View more

From the fine print:   30,000 Bonus Points After You Spend $4,000 On Purchases In The First 3 Months From Account Opening: The product is not available to either (i) current Cardmembers of any Southwest Rapid Rewards® Credit Card, or (ii) previous Cardmembers of any Southwest Rapid Rewards Credit Card who received a new Cardmember bonus within the last 24 months. ... View more

I think you need to contact the airlines directly and ask for any additional fees, and it is better to ask for a link to which you can refer at the check-in point. ... View more

@Southernpilot wrote: Are we allowed to save digital boarding pass drink coupons for future use or do we have to use them on the leg they are issued for ? I believe the terms on them are for that flight only, or I'm vaguely remembering that one version of these used to be valid on the same day but not sure if that survived to the digital coupon age.   That said, save a copy/screenshot of them and ask nicely, many FA will allow it but YMMV. I'd say you have a good chance for same day usage. "Hey I didn't want to have this at 7 a.m. but now I'm on the way back home at 7 p.m. and I'm ready..." will be understandable by many.     ... View more

Curious if you were able to fly with your Bike Box Alan on SW? I am trying to do the same thing in a few months.  ... View more

Traveling with a wedding dress is a whole new level of adventure, right? I also had to travel with my dress and men's wedding suits once. I remember securing that extra seat for these, too – I had a mini celebration with the flight attendants. Safe travels on your dress escapades! ... View more

@sungi wrote: Just purchased my first wanna get away fare. One of the features I'm hoping to use is the same day change and standby option to get on a near earlier flight that day. I had some questions.   For the same day flight change and standby option, does it include travel to co-terminal airport? For example, if my original destination is San Jose but there is an earlier flight going to Oakland, can I change to Oakland with no upcharge? Same day flight change lets me change flight on day of travel. If I've already checked into my original flight (done day before), can I still change the flight to an earlier one on day of travel? They open up the coterminal cities when there is a big delay such as weather system coming through, but I don't think you can change airports under normal operations.   Once you are at the airport they have more power though, I think they can shuffle your destinations there depending on all the factors.   I don't think there is any good option about the origin airport other than people who show up at the wrong one accidentally anecdotally they will try to take care of you. (ORD vs MDW, DCA vs IAD where the airport is literally in the same city - not SJC vs OAK in that case. Houston and Dallas are newer entries to this category and I don't know if they get mixed up or not very often.)     ... View more

It's not just a livery; it's a work of art that rivals some of the best, like Alexander Calder's masterpiece for Braniff. The level of detail and symbolism in the design is truly impressive, and it's fantastic that Southwest has been sharing the backstory on their social media. ... View more

Amusing that you believe your comments shilling for SW are "helpful" to anyone other than the airline... ... View more

Might I suggest that you review FEDERAL LAW before posting such comments as recommendations to Southwest? ... View more

guess is that if you call southwest and say you would like a refund, they will tell you that there is no policy on seat saving and tell you that you could have sat in that seat.  It's several years after your post and the same seat saving is still being done today.  At this point, I do not think it will ever change.  Southwest got their money and that is where they stopped caring.  ... View more

I have the same question! ... View more

Such nice responses to this post from long ago.     MERRY CHRISTMAS ... View more

I don’t unfortunately, but I emphasized “What’s the point of booking through Chase?!” a few times and explained that SW would allow me to change my flight without issue. I’d keep trying and asking to speak to a supervisor. I’m sorry, and I hope you get this resolved soon!  ... View more

You just saved me from having to pay out of pocket!  Thank you!!! ... View more

@RandyM wrote: Last year my billing cycle ended December 17th so any points earned December 18-31 did NOT count for 2022 total points earned  because I was told all points have to be have posted with my December billing cycle. That whole calendar year thing isn’t accurate.  It is calendar year for flights, hotels, and other activities but the biggest exception is that spending isn't recognized continually, it's upon your statement.    Here's some more information by type of activity: https://www.southwest.com/html/rapidrewards/eoy-tier-communication.html     ... View more

Oh, the whole vape-on-a-plane thing can be tricky. I actually had a buddy who ran into a similar situation. He was 20 and flying out of California. He had two vapes in his carry-on. The TSA did check his bag, but they weren't really looking at his age, just making sure it wasn't something dangerous. They let him through without any issues. ... View more