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Your bags were lost for 3 weeks (not permanently) and you claimed $6000 in expenses? Seriously?
You also said that you flew AA which perhaps I'm making a poor assumption to read that you flew American Airlines. I'm going to guess this is @floridaguy trying to troll us all again with some more of his usual BS, giving him an excuse to make colorful, meaningless posts.
--TheMiddleSeat
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That's great that you had such a good experience. You may want to write to Southwest directly so they can learn of your great service. Use the contact us link at the bottom of the page and send a message.
--TheMiddleSeat
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03-21-2023
03:30 PM
03-21-2023
03:30 PM
@floridaguy wrote:
I agree with you. Ask for a refund regardless of what some frequent contributor says.
Based on what? Please don't say "didn't get value", that's garbage. What legitimate reason could the OP provide to Southwest if they were to waste the time requesting a refund?
--TheMiddleSeat
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@TheMiddleSeat wrote:
@dfwskier wrote:
I believe you will receive consecutive position numbers - regardless of which of you is A-List - as long as one of you is..
Yep, both passengers get the A-List benefit with consecutive positions, regardless of who holds the status.
Sidenote... you want to know why people without status who purchase EarlyBird don't get A or even low B boarding positions? See above. More people than ever are benefiting from A-List status.
--TheMiddleSeat
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@dfwskier wrote:
I believe you will receive consecutive position numbers - regardless of which of you is A-List - as long as one of you is..
Yep, both passengers get the A-List benefit with consecutive positions, regardless of who holds the status.
--TheMiddleSeat
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03-21-2023
10:09 AM
03-21-2023
10:09 AM
@dfwskier wrote:
@floridaguy wrote:
Interfering with an individual's rights to be accommodated under the Act.
Was she allowed to pre board?
@dfwskier we all know how much of a legal expert @floridaguy is, I can't believe you would ever question anything he says about legal matters. 😆😅
--TheMiddleSeat
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This is a tricky one. At this point there's no way to guarantee they all have consecutive boarding positions. I do think since everyone else has EarlyBird and an 8 year old is not going to remember to check-in 24 hours prior to departure, or perhaps can't while on the cruise, I would suggest you purchase EarlyBird just so the child gets checked in automatically. It's likely his boarding position will be a higher number than the family so the question then is how does everyone sit together. If there are multiple adults, you could have one adult board with the 8 year old while everyone else boards in their better/lower boarding positions. Those people that go ahead would need to save 2 seats (one for adult and one for 8 year old). Saving 2 middle seats in the back two-thirds of the plane should not be that difficult. That's my suggestion, hopefully it works out for you all.
--TheMiddleSeat
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03-20-2023
11:44 PM
03-20-2023
11:44 PM
You're welcome to submit your comments directly to Southwest. Use the contact us link at the bottom of the page and send a message.
--TheMiddleSeat
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You may want to ask in the alumni community, this community is for customers to discuss with each other and therefore you're probably not likely to get a response here.
--TheMiddleSeat
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03-20-2023
02:11 PM
03-20-2023
02:11 PM
You're welcome to submit your comments directly to Southwest. Use the contact us link at the bottom of the page and send a message.
--TheMiddleSeat
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At this point I don't see any chance you'll get an exception or credit. As you noted, credits that were unexpired on, or created on or after July 28, 2022 no longer expire. Yours unfortunately did not meet that criteria. You also have missed the previous unwritten policy of allowing travel funds that had been expired for less than 6 months be reinstated as vouchers. Now that you're past that there's really no precedence for what you are asking for. I know it's not what you want to hear, but it's most likely what Southwest will continue to tell you. You've called so the only other suggestion would be to write. Use the contact us link at the bottom of this page and send a message with all your details. Good luck
--TheMiddleSeat
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Points and CP will typically be awarded a few days after your statement closing date of the statement in which you surpassed the spending requirement.
--TheMiddleSeat
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@floridaguy wrote:
Going to Southwest's own web site, here is there exit row guidelines. No mention of anyone being too old.
https://www.southwest.com/help/day-of-travel/emergency-exit-seating-requirements
Yes, that was acknowledged in the very first response to the OP. What created the additional discussion was your incorrect assertion that Southwest was violating some non-existent federal law.
--TheMiddleSeat
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03-18-2023
03:04 PM
03-18-2023
03:04 PM
What does the job posting say?
--TheMiddleSeat
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@floridaguy you also missed this part at the top of the article:
Which countries is it relevant to? Great Britain
Stop trolling the Community!!!
--TheMiddleSeat
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@floridaguy SIGH!!! Did you actually read that??? It's ALL about employment.
"your employer refuses to allow you"
"you are not eligible to be promoted"
"during a training session at work"
"your colleague complains of being called a 'wrinkly' at work"
Please, please, please GO AWAY
--TheMiddleSeat
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03-18-2023
10:51 AM
@floridaguy wrote:
No, they do not. However, please believe whatever makes you happy.
@floridaguy ok Mr. Legal Expert, please show me one example where age discrimination laws apply to something other than employment or hiring. They certainly do not apply to where you can sit on a plane.
--TheMiddleSeat
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03-18-2023
10:19 AM
@floridaguy wrote:
If the gate agent actually announced that "over 50" was a restriction, they are in violation of Federal laws covering discrimination. I would contact their office and demand accountability for such blatant disregard for persons "over 50".
@floridaguy Are you actually serious??? Please tell me you're just being annoying and not serious. Age discrimination laws only apply to hiring and employment practices. Why do you continue to post such nonsense???
--TheMiddleSeat
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That does seem to be off script and it's worth writing to Southwest directly to let them know about it. Use the contact us link at the bottom of this page and send a message. Be sure to include the specific flight details so they can address the concern with the crew.
--TheMiddleSeat
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03-17-2023
08:51 PM
03-17-2023
08:51 PM
@floridaguy It doesn't matter if you fly Delta, United, Frontier, Emirates, Southwest, or any other airline, you don't get refunds just because you didn't get the "value" you expected. How is this "preserving and defending" anyone?
--TheMiddleSeat
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Please excuse @floridaguy for being less than helpful, that's just how he is. In an attempt to actually be helpful and answer your question I would suggest you look on SWA Life as you'll have more employees there. This Community is primarily a customer to customer forum.
--TheMiddleSeat
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@floridaguy wrote:
I am preserving and defending the rights of those who come to this board with valid complaints. If you want to refer to that as "trolling", then please do so.
HAHAHAHAHAHAHA!!!! Preserving and defending??? That is HILARIOUS! Who knew trolls could also be clowns?
--TheMiddleSeat
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03-17-2023
08:09 PM
03-17-2023
08:09 PM
I don't think free drink days survived covid. Probably less willingness to do them now after all the onboard incidents.
--TheMiddleSeat
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@floridaguy and I will understand that you probably write half these "posts" trolling the Community. Please get better hobbies while we try to inform, educate, and help others with actual questions.
--TheMiddleSeat
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03-17-2023
05:11 PM
03-17-2023
05:11 PM
Still skeptical about this entire post, but I'll play along. How long ago did you purchase EarlyBird? Is EarlyBird shown on the boarding pass?
--TheMiddleSeat
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03-17-2023
04:55 PM
03-17-2023
04:55 PM
If this is actually a real post or for others who may have similar concerns you're welcome to submit your comments directly to Southwest, use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
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03-17-2023
04:54 PM
03-17-2023
04:54 PM
You bought upgraded boarding and couldn't sit together? That combined with calling it business class and I'll call BS on this post. Nice try
--TheMiddleSeat
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03-17-2023
12:53 PM
03-17-2023
12:53 PM
While there is one "contributor" who may disagree with those of us with actual knowledge of Southwest, the truth is the system worked as expected and there is no justification for a refund. Not knowing what you are buying is no excuse for requesting a refund. If you don't think it's worth the charge then don't buy it again, but you got what you paid for and cannot justify a refund. Yes, all views are welcome, it's just some are not based in any sort of truth or reality.
--TheMiddleSeat
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03-17-2023
12:35 PM
It appears that link needs some updates. Log into your RR account and click on Rapid Rewards on the top bar, then scroll down and you'll see the "Request Past Flight Points" section.
--TheMiddleSeat
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03-17-2023
12:33 PM
You can request credit for past flights, more information is here:
https://community.southwest.com/t5/Knowledge-Base/How-to-get-Rapid-Rewards-points-from-a-past-flight/ta-p/93489
When you make reservations make sure your Rapid Rewards account number is included on your reservation and that your name matches the RR account name.
--TheMiddleSeat
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