Southwest Airlines Community

Southwest is one of the best airlines that provides numerous rewards and cheapest sir tickets. Being a member of this community i really appreciate all the efforts made by them to upgrade your travel experience. Southwest rapid reward points is the best initiative taken by them which makes it more versatile and popular.   ... View more

I can watch live tv but not movies or some tv series. The App store does not have the Southwest app for MacBook--iPad and iPhone only.   ... View more

After speaking with a representative from Southwest, I have a definitive answer...  yes each individual can view their boarding pass on their own device.  Here is how: All of the passengers need to create a Rapid Rewards account on southwest.com   First - log onto the southwest.com website from your laptop or desktop Second - click on:   FLIGHT | HOTEL |  CAR | VACATIONS Third - click on: manage reservations Forth - click on: Add Rapid Rewards number Fifth - enter flight confirmation number and passenger information  Sixth - enter Rapid Rewards number (you can get their Rapid Rewards number by logging on and clicking: My Account)   once you've done this for each person, they can go on the app and view their mobile boarding pass. ... View more

@Countrylife4996 wrote: How do I retrieve my 1) TSA precheck traveler # 2) rapid reward #   Well, when you log into your SW account your RR# should appear during the process.   After you log in, within my preferences (personal), you'll find your known traveler number.   If you can't log in, the pick the "need help checking in" option   https://www.southwest.com/account/recovery ... View more

@dfwskier wrote: Two points here   1) If you check in via the SW app, then you can save your boarding pass to your photo album where it will remain til you delete it. Then you can print a screenshot of the pass.   2) You can get a flight receipt from the SW website by clicking on past trips. Only flights actually taken show up here.   IMO #2 above is the only "sure" way of proving you took a flight. There are lots of times that I've checked in, gotten   boarding passes, and then changed my mind and did not take the  flights.   So a boarding pass IS NOT proof that you took a flight. What do the receipts show, can you only get them for flights flown? That would be the best. Otherwise the same issue exists with email confirmations plus boarding passes - these are strong indicators but it would be possible to change flights after getting a boarding pass.   Asking for boarding passes may be a legacy request that was applicable back in the old days.     ... View more

@Coloradokrebs wrote: good to see that as of 12/3/19 you can now look up and see a list of unused travel funds.  Thanks SWA Agreed! So glad this feature finally came to life. Glad to see Southwest is listening to its customers.    -Blake  ... View more

thanks NicoleAshley but the solution I am looking for is to allow my companion to board with me. I think in my discussions with many other Companion Pass holders that is what is universally wanted.  ... View more

Based on my recent experience, I agree with your observation that SW post the points a lot quicker towards the end of the year but very slow beginning of the year.  Very frustrated! ... View more

I can get on the mainpage but can not select a flight.  Been having these problems for several months and after SWA reset my account, it worked for awhile and now is doing the same thing as before.   ... View more

@davidonelson wrote: Most people know their belongings should be put under the seat in from of them or in the overhead bin, not taking up the seat next to them.  If people put their belongings on the seat next to them, then yes, the item needs to be moved so the person next in line can sit there if they desire. I won't move my computer case from a seat I'm saving. You planning to touch my stuff or sit on the computer case?   Wwhen I'm early on the plane and decide that I want to use the lav during boarding, I put my computer case on my seat to let others know that the seat is taken.   How do you plan to distinguish between he situations described in paragraphs 1 & 2? ... View more

@rgabriel99 wrote: @dfwskier wrote: @spurkapile wrote: One other way to look your confirmation code up even on cancelled flights.  Not sure why the SWA person didn't suggest rather than just thank the one person that suggested calling.   Go to My Account and then to Recent Activity.  It will show all acitivity including cancelled flights, refunded miles, etc. along with your confirmation code.  Ironically, it does NOT show travel fund credits.   I agree that SWA does not make this particular process easy.  There is no reason you should not automatically see all your travel fund credits on My Account when you log in.  This is clearly a business decision hoping that a certain amount of travle funds will lapse.  If they can show that much detail on my "recent activity", they can list all the travel funds available.  I have been an A List Preferred customer as well as achieving Companion fare status for four years straight and that doesn't feel like the SWA philosophy that I get with everything else. Hello.   I think that almost everyone would like to see Southwest have a place where travelers xould find all of their available travel funds.   When you say "There is no reason you should not automatically see all your travel fund credits on My Account when you log in"  there actually may be a reason. We have no idea how complicated it may be to buid a computer interface to capture all credits, a database to store them, and then revise the My Account webpage to provide access, As others have said, Southwest probably does not have the best IT department.   I really don't think the company is intentionally encouraging the loss of travel funds, but I do not know that for a fact. IMO Southwest is an honarable company, and encouraging the loss of travel funds is not something an honorable company would do.   Until the company provides the feature you seek, we should be responsible for our own actions, and simply save information we get from the company about unused travel funds. It really is that simple. You can't be serious.  This would be an extremely easy thing for them to do.  I'm sorry for being a jerk, but don't be naive.  They don't want you to find your credits.  It really is that simple.   But you are right, we should be responsible because Southwest Airlines wants to screw us out of our credits so it's up to us to ensure they don't do so.   If Southwest wanted to "screw you" out of your travel credits, it would do what United, Delta and American do. It would deduct  $200  from travel funds EVERY TIME you tried to  use travel funds from a changed or canceled  flight. It would be quite simple.   Those $180 travel funds? Poof, they're gone. Those $240 travel funds? They're worth $40.   Instead SW lets every person who takes responsibility keep every penny of their travel funds.   So what's keeping you from acting responsibly? ... View more

Yes. Dying for Southwest to fly into Jackson Hole and Bozeman! ... View more

 What do you have to say now??  Its clear sw is only concerned with its profits-greed rules this ever increasing disheartening earth we live on.  Wonder if Boeing ceos put their family on one?  ... View more

@immortalsix  I am happy to report that this issue is resolved! I am at the airport now; I was able to add my BP to my Apple Wallet complete with the location-based notification on the home screen.  ... View more

98th anniversary? Southwest was founded in 1967 -- 52 years ago. The first airplane ever *made* was close to 100 years ago ... :shakes head:    --Jessica ... View more

In regards to the nonstops to Vegas disappearing, you can add me to that list, as nonstops from PHL to LAS went away this year (2019). My last nonstop was booked in October 2018. I just make do and book flights with stops. To the previous poster: I can't believe not having a nonstop flight would stop you from going to Vegas altogether! Not me, I love Vegas too much lol.    But I believe these flight consolidations, at least this year's, are obviously due to the MAX 8 grounding issues.    --Jessica ... View more

@jksobonya wrote: I've heard of people getting credit cards for the points, and then closing them, rinse and repeat multiple times ... that practice seems a little ... dishonest, to say the least. Despite that, the SWA CC has tempted me more than once to sign up for it. I have not given in to temptation :catwink:   Well people,can't, as you say"rinse and reeat," as Chase ony lets peope earn bonus points once every 24 months ... View more

Although Mamadesiete's reply is 2 years after the initial post, thanks for sharing it.   Per the response by dfwskier of the TSA site info, and me half agreeing that the security questions failure is valid (I wasn't there), there is a general theme about the TSA 'agents'; Some of them should find a different line of work.   Some do not know the guidelines or apply those rules as they deem proper. They also exercise their duty with impunity.   And only sometimes does their playing god wrongly ever become known to the traveling public, ie the 'breast milk' or 'childs toy' or 'grope/fondle' events.   Minor case was peanut butter, never permitted, but some agents do not mention to the public that alternatives exist to throwing the item into the trash. And what might be OK with one scanner is voboten by another, with arguing never being sucessful. ... View more

Thanks for your opinion Jessica.   Everyone has to decide how to use their time. Some may decide to spend it at RFO - others won't ... View more

@brwic wrote:   I don't see your image. ... View more

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You may also want to see if they are able to help you with a refund via the chat function within the Southwest app, I've had speedy and knowledgeable help the two times I've used for other topics. ... View more

We're sorry for the frustration, @lgould99. As a peer to peer support forum, we aren't equipped to assist you here, but we encourage you to reach out to us via the method below. Thanks!   Submitting a Suggestion and/or Complaint ... View more

Any updates to these tool schedules?  Getaway and Route Map?   I want to plan trips to Latin America or the Caribbean, but I have spent hours guessing, does SW fly to Grand Cayman Island, is it seasonal, do I have to fly across the country first to get a connection.  I have that same question for all of your other destinations.       This tool is such a necessity.  Help us be the frequent flyers/customers you want us to be.     ... View more

Calling the 800 # does not always help.  My first name has a hyphen on my birth certificate, but goverment computers put in a space instead.  Originally my SW profile had the hyphen but I called to have itremoved so it wouldn't showup on boarding passes (just so flight tickets matched the drivers license or passport ID).  SW profile was adjusted to match but it still shows up wrong now.  Strangely in emails, some boarding info, has matching spelling but when printed out or on the app it's missing the second part of my first name.  I'm always nervous going through security becaue a few times they have been unpleasant about it.  On the SW app only the first half of my name shows up as if the end part of my  first name (with or without a hyphen) is a middle name.   Every flight I have to scramble to print and check whether it's closer to use an email versus the app (none of which are actually matching).  The only thing that seems consistent is my growing frustration. ... View more