Southwest Airlines Community

If you're an AVIS member and designate airline points rather than Avis points I believe it is 600 Rapid Rewards points on SW per rental regardless of the spend with Avis, usually takes about a week or less to drop into the RR account. ... View more

The Air tran 2 seats aisle were nice ... View more

I know they probably get a lot of applicants. I made it to the 3rd round of interview for flight attendant and unfortunately didn't get a job offer. I want to be part of the SWA family so bad.  I'm praying I get an interview!  ... View more

In my experiences over the last couple years, Upgrades have been available about 75% of the time. That was purchasing them at the check in desk or gate desk. ... View more

@floridaguy wrote: The number of grand pianos, riding mowers, outdoor sheds, compact cars and the like that people try to bring on the plane is a serious issue. lol   Seriously though, they do enforce it ... most of the time.   On one of my flights home yesterday a larger woman took the middle seat, shoved a bag barely underneath the seat, and also had a huge throw blanket (still in its packaging, you know the ones) AND a purse.    I sat on the aisle, and it was the first time I realized that the aisle seat on a MAX 8 doesn't have nearly enough room underneath the aisle seat as the middle and window seats do. It's literally 1/2 the size. I had a carry on and also a backpack and both would not fit under the seat in front of me. So I put the backpack underneath the center seat (both would have easily fit underneath the center seat with room to spare), and then this woman comes along with her carryon bag and her giant blanket and purse. Her larger carryon bag barely fit underneath the middle seat (along with my backpack) and the blanket was literally not underneath the seat at all. It was on the floor.    I was CONVINCED that the flight attendants would say something - but they did not.    Our flight was also running over an hour late, so that might have factored in as well.   I remember in the past if my carryon underneath the seat was sticking out *just a little bit* they used to say something. I've learned to bring smaller carryons to compensate.    (I like having items underneath the seat vs above because it's easier to handle.)    --Jessica ... View more

I agree that Southwest needs to get it together and once a gate is assigned, they need to show the FORMER travel destination and route you to the new gate, not just switch destinations.   All of these airports are different and the "announcement" cannot always be heard just outside of the immediate gate area.   for that reason, I suggest you download the Southwest App which will alert you to gate changes.  I would write to the Southwest CEO and demand a full credit for the cost of the flight.   That is their mess to manage, not yours. ... View more

I'd agree with this!  ... View more

@Momojiggalo wrote:   Glad to hear you had a great experience.   However, because this is a customer forum, it is unlikely the crew will get recognition because of anything you post here.   If you really want the crew to get recognition, then you need to contact SW directly. To do so, click on "contact us" below and proceed.   ... View more

If you sign in to your Rapid Rewards account with a computer you can actually see exactly which "point types" have been counted to your account. The website allows you to "toggle" between all points, tier qualifying points, and Companion pass points. It gives me a better visual understanding. I haven't really been able to do that on the app   Safe travels. ... View more

Thanks for sharing your experience here.  We live in a free society and you are welcome to post your experience on this board.   Again, thanks for sharing.     ...over the ocean blue... ... View more

This note was included in the email that went out on October 21.  I'm guessing nothing will change until then.       --TheMiddleSeat ... View more

Sorry I don't have any more ideas, it "should" work.   --TheMiddleSeat ... View more

We're still a couple of weeks away from our flight but now with some solid knowledge I'm sure it will go well. Thank you to everyone for your help. ... View more

@john098 wrote: I forgot to check in at the 24 hour mark. I also do not travel often so keep that in mind! I have a four hour and three hour long flight tomorrow. I'm in C14 and B54. Is it worth the $100 bucks to upgrade to A or will I be able to get a 'good enough' seat for those flights? I am flying solo. Thanks for your input! You are probably already flying today with those two long flights but if not, if you opt for taking what comes and you are looking at middle seats or trying to sniff out that last aisle seat you may want to look for a comfy middle seat and just take it or maybe you'll be lucky and see two people that are probably traveling together but sitting in aisle/window seats hoping for an empty middle.   *The last time this came up for me some guys were trying to punk their boss who was sitting further back and tipped me off that him and his wife were traveling together sitting aisle window but when I rolled up and asked for the middle they didn't want to sit together and I got the middle. 😂         ... View more

I'm hearing rumors of an improved sign up bonus for Southwest credit cards in early November. Purely just a rumor, but if you haven't applied yet you may want to wait a few days to see if the bonus improves.   --TheMiddleSeat ... View more

I don't know that there's any particular order to the release, at least not an order that makes sense to people other than the Southwest schedulers.   I don't usually advise buying on schedule release day, prices tend to be higher, but with non-expiring travel credits there's no longer a fear of getting credits and not being able to use them. If you buy on schedule release day just be sure to re-price your flights often.   --TheMiddleSeat ... View more

I'm also not sure what the rules are nowadays. It previously was airplane mode only but then you could use wifi to take advantage of the onboard wifi/entertainment. I agree with @dfwskier that broadcasting a signal may be a no no. Could you do it? Yes. Should you do it? Probably not.    I also wonder if it's worth the hassle for a plane ride when Southwest has a decent assortment of live and recorded shows and movies available for free, but that is entirely up to you to decide. The device is an interesting concept for car rides or camping with the family.    --TheMiddleSeat ... View more

In another post, someone got really upset about preboarding.  The discussion turned very toxic and I reported the hostility.   Southwest came and closed the subject.   I really do not get all of the hostility on this board.  Just because someone preboards? ... View more

 @BarbaraR wrote: My point in posting this is to provide the company an opportunity to defend how they do business ( I have not seen that so far)  No one from Southwest or their partners monitors this Community to respond to your complaints. If you want a response contact Southwest or the other company directly.   --TheMiddleSeat ... View more

@golfchick39 The sender's email address is an easy to see red flag on that one.   --TheMiddleSeat ... View more

Yeah, Southwest goes to great lengths to provide great service and people squabble over preboarding, late flights, and so on.  Let them fly another airline. ... View more

Yes, it is.   This nonsense needs to be addressed.  I am in favor of a lifetime ban on air travel in the US to the offender(s). ... View more

You were absolutely correct about adding the RR number.  I had to change a reservation, added the RR number, and everything showed up. It's my recollection that previously if you were booking with points and filled in the box with your RR number, the system made you remove it before you could move on.  In any event, thank you for solving the problem for me.  Now, why didn't any of the Southwest people give me the answer years ago? ... View more

It is what it is.  Insist that they add another LUV Voucher to compensate you for your trouble. ... View more

Looks like the OP has a SW credit card, and should receive a 10k qualifying pts credit.   ... View more

@Meaw2007 wrote:  so my advice if you have time stay with your love one until someone comes….  If anyone needs to hear this advice then I'm sorry for them. If you have time why would you leave before being sure they were taken care of?   Then Part B - if the person needing assistance is there and realizing things aren't going well, you need to ask for some help. I've seen pilots and other staff pushing people. I've offered my services as a civilian to a lady that was needing help at BWI when there weren't enough people to assist. Look for another able-bodied passenger and ask them.   People walking by don't automatically know that your mother is going to miss her flight.       ... View more

Just used this promo! 🙏 ... View more

That's what I always told my business peers.  For any meeting, I flew in the night before.  PERIOD   I have watched people stroll in after lunch many, many times when the meeting started at 8:00 AM.  You basically wasted your time if you missed more than half of the day.   Getting people to change is like getting a mountain to speak.     Everyone knows best and everyone is the expert, especially here on this board. ... View more