Southwest Airlines Community

I can totally relate, as SWA pulling out of EWR wasn't easy for me. But... it's for the best (for now) and hopefully the route will return or a new better one will open.   Safe travels! ... View more

If you're willing to spend the extra layover days, its doable! Up to you! 🙂 ... View more

As @chgoflyer mentioned, Chase is the deciding body here, not SWA. You'll want to check with them what/where awards points, etc.   Hope this info helps. ... View more

Take a peek at the COVID hub here, for more info: https://www.southwest.com/Coronavirus/?clk=CORONAVIRUS_TA&cbid=4430033#destination-florida ... View more

The TSA has an app which offers guidance on what can fly, and where it can be placed. Learn more: https://www.tsa.gov/mobile.   Safe travels! ... View more

I too have not heard of any changes, but you may want to reach out to SWA directly via DM on social media to confirm. ... View more

@clarined wrote:     In conclusion: you can extend a LUV Voucher to 2022 by purchasing a flight and canceling, thus receiving travel funds. The extension won't happen instantly (may take up to 5 business days). Note that you won't be able to use travel funds to purchase for another person as with LUV Vouchers.      My experience is that the revised travel fund date does not appear on the date of cancelation, but that it does the next day. I've seen that twice.   I suppose the process is handled  via batch processing as opposed to real time processing. ... View more

Important to note that these flights can be cancelled or changed based on how the Mexican government decides to allow travel across the USA and their borders. ... View more

@ZevSupport wrote: Sorry to hear of this. Unfortunately, the flight vouchers can't be shared. However, as things hopefully turn up, I hope you'll find a new place to travel, and soon!    If you really can't work with the voucher, DM the airline over social media and they should be able to assist with other options.   Just to clarify, as the terms can be confusing. Travel Funds and Vouchers are two different things.   Travel Funds are what you receive from a customer-cancelled flight. These are valid for travel for up to one year* from the original date of purchase, usable only by the originally named passenger(s). They are valid for airfare and any associated taxes or fees.   Vouchers are what you receive generally as a customer-service accommodation. They are usually valid for 6 months or 1 year from date of issue (check your voucher to be sure), and can be used by anyone. They are valid for airfare only, not any taxes or fees.   *Currently, due to the pandemic, travel funds created before September 7, 2020 are being extended through September 7, 2022. ... View more

I know who you’re talking about. I was traveling through BWI in May of ‘18 and my flight home was cancelled. My first time ever catching a cancellation so I was rather upset and frazzled. She helped me out and got me on an earlier flight back home to DAL. Evidently she’s been there a while and is a great, valuable asset to the company.  ... View more

@Dashgupta wrote: Middle Seat are you working for SW as a P.R. Employee?  Or are you just a Mr. Helper? Hello @Dashgupta. Employees on The Community have the EMPLOYEE indicator by the Southwest logo and their usernames. Top Contributors are the most active Customers on the forum. They are also frequent flyers, so they are both subject matter experts on policies and the airline industry as a whole.  For more information on our Community Champions, click here.     ... View more

I don't think"democratic" means what you think it means.    ... View more

Hi Blake, Thank you so much for your response. I was told by the corporate office that my Luv Voucher does not fall within the Covid19 travel fund policy. So if I were to book a flight and cancel it, the funds would still retain the  5/3/20 expiration date which is tomorrow. If you know of anyone who wants to fly today or tomorrow please let me know, lol, and it's theirs! Thank you again for taking he time to reply to my post! MC2020 ... View more

Thanks!   ... View more

To add, while you can fly, some routes might be suspended or operating a bit differently. Be sure to check your flight status to confirm your flight and it's scheduled times.   Stay safe! ... View more

When you say your statement closed on the 9th and you have not received your points, has your statement actually posted to your account (which usually happens a few days after the closing date)?  If your April statement is available to see, then look for the points that were included in the statement. ... View more

I bet you are trying to pick  a date later than June 16. The airline only lets you change to another date 60 days or less in the future.   So what can you do? Well it's the Texas two step.   Change to another date in May. Then change again to the date in June that you really want to fly. ... View more

@Shondabbrown  My advice to you is not to think about the competition because there always will be some. Just be confident in yourself and prove why you are the best fit for the position.   ... View more

Many airlines are assessing how to handle passengers' statuses. I'm sure they'll update everyone once they get a hold of how the coming months will look. Best of luck, and stay safe! ... View more

To add, while you can use/play with the funds however you'd like, they usually expire after ONE YEAR. SWA has extended that for everyone until June 30, 2021. Learn more: https://www.southwestaircommunity.com/t5/Blog/Additional-Schedule-Modifications-through-April-14-2020/ba-p/104046  ... View more

Great news, there are some really good fares out there right now.    --TheMiddleSeat ... View more

Twitter is usually the fastest route, and DMing on Twitter is even faster than fastest 🙂 best of luck! ... View more

To add, you can now track your travel funds in your profile.      Starting December 3, 2019, if you include your Rapid Rewards number in your flight reservation, you will be able to view available travel funds from unused tickets, tickets cancelled in accordance with the No Show Policy, or tickets which have a residual balance. All travel involving funds from any confirmation number must be completed by the expiration date. To locate available travel funds generated prior to December 3, 2019 or get additional details on available travel funds listed here use the Travel Fund Lookup.   ... View more

I don't know if this is related, but I've been having log in issues as well. I can log in successfully, for example on Southwest.com, but when I go to another page of the site (i.e. "My Account") I have to log in again. And if I go to "Recent Activity" - I have to log in again. So on and so forth. Sometimes I am able to navigate successfully, but as of late I've had to constantly re-log in.    --Jessica ... View more

I give mine away often since I never get to use them all.   Thanks for sharing the LUV! ... View more